Top Customer Success Jobs in Birmingham, AL

The role involves answering customer inquiries via live chat, addressing website navigation issues, and providing administrative support to the customer service team. Responsibilities include building relationships with customers, promoting client products and services, and maintaining a professional image while achieving performance standards.

The Enterprise Customer Success Manager will manage relationships with large-scale clients, ensuring satisfaction and success through onboarding, support, and value delivery. Responsibilities include engaging with clients, overseeing implementation, driving renewals, and identifying opportunities for value-add services while addressing any concerns that arise.

As a Receiving Specialist, you will manage backroom operations by receiving products into the POS system, ensuring proper organization, processing damaged goods, and maintaining inventory levels. You will also be involved in keeping the merchandise displayed correctly and maintaining store presentation according to standards.

The Virtual Field Representative is responsible for the teleconference commercialization of Vertex Pharmaceuticals therapies, interacting with healthcare providers to provide clinical information and support product growth. This includes answering questions, fostering relationships, and ensuring appropriate therapeutic use while embracing flexibility in job responsibilities.

The Insurance Placement Specialist at Acrisure is responsible for evaluating risks, preparing proposals, analyzing coverage options, interacting with customers and carriers, and maintaining policy files. Additional functions include communication with colleagues and adherence to professional standards. The position offers an annual salary range of $50,000 - $60,000.

The Senior Partner Success Manager at Pipe will manage partnerships with large alliance partners to drive growth. Responsibilities include onboarding and growing partners, tracking milestones, collaborating with internal teams, and ensuring partnerships are successful. The role requires building relationships, proactive account management, and exceptional organizational skills.

The Reimbursement Specialist at Veracyte will analyze insurance denials, verify eligibility, bill and follow up on claims to various insurers, and assist with appeals processes. Responsibilities include researching accounts, resolving deficiencies, and providing administrative support while complying with legal regulations. The candidate should have significant experience in billing and appeals, utilizing data for insights.

The Billing Specialist at Veracyte will manage health plan prior authorization, analyze medical billing and reimbursement cycles, and assist in administrative support. Responsibilities include processing cases, reviewing denials, maintaining files, and ensuring compliance with regulations while collaborating with finance and reimbursement teams.