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Top Customer Success Jobs in Birmingham, AL

24 Days AgoSaved
Remote
Birmingham, AL
110K-135K Annually
Mid level
110K-135K Annually
Mid level
Cloud • Security • Software
As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.
Top Skills: Analytics ToolsAutomation ToolsCustomer Success Tools
24 Days AgoSaved
Remote
Birmingham, AL
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Cloud • Security • Software
The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.
Top Skills: AWSAzureGCPLinux
Reposted 24 Days AgoSaved
Remote or Hybrid
Birmingham, AL
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Software
Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.
Top Skills: Crm PlatformsCustomer Success SoftwareGainsightHubspot
Reposted 24 Days AgoSaved
Remote
Birmingham, AL
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills: Bi ToolsCrm PlatformsCustomer Success Software
Reposted 24 Days AgoSaved
Remote
Birmingham, AL
Junior
Junior
Artificial Intelligence • Software
The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.
Top Skills: CRM
Reposted 24 Days AgoSaved
Remote
Birmingham, AL
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Enterprise Web • Other • Software
The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.
Top Skills: Automated TestingSaaS
Reposted 24 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
Reposted 24 Days AgoSaved
In-Office or Remote
Birmingham, AL
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 24 Days AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.
Top Skills: AISaaS
25 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills: Google DocsLinearSlackZoom
25 Days AgoSaved
Remote
Birmingham, AL
109K-150K Annually
Senior level
109K-150K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage relationships with clients, focusing on onboarding, support, and delivering strategic direction to ensure the effective use of CommerceIQ's ecommerce platform to drive revenue growth.
Top Skills: ExcelSQL
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25 Days AgoSaved
Remote
Birmingham, AL
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Healthtech
The Customer Success Advisor manages customer relationships, drives utilization of PerfectServe solutions, and ensures client satisfaction by advocating for end users and identifying process improvements.
Top Skills: Healthcare SoftwareSaas Products
25 Days AgoSaved
Remote
Birmingham, AL
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Software
Manage long-term customer relationships as a trusted advisor, ensuring successful adoption of services, driving growth, retention, and resolving issues in a B2B merchant services context.
Top Skills: SaaS
25 Days AgoSaved
Remote
Birmingham, AL
123K-167K Annually
Senior level
123K-167K Annually
Senior level
Cybersecurity
The Manager of Customer Success will lead a team supporting enterprise customers, focusing on customer adoption, retention, and growth, while mentoring team members and optimizing performance.
Top Skills: GainsightSalesforce
25 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
25 Days AgoSaved
Remote
Birmingham, AL
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.
Top Skills: JIRASaaSSalesforce
25 Days AgoSaved
Remote
Birmingham, AL
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Software
As a Scaled Customer Success Manager, you will manage a portfolio of 100+ accounts, driving product adoption, retention, and expansion through strategic partnerships and engagement strategies.
Top Skills: AmplitudeChurnzeroGainsightHubspotIntercomMixpanelNetSuiteQuickbooksVitallyXeroZendesk
26 Days AgoSaved
Remote
Birmingham, AL
Expert/Leader
Expert/Leader
Software • Agriculture
The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.
Top Skills: Gainsight
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
Reposted 22 Days AgoSaved
Remote
Birmingham, AL
Entry level
Entry level
Legal Tech • Software
The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
3 Months AgoSaved
Remote
Birmingham, AL
Mid level
Mid level
Healthtech • Information Technology • Software • Analytics • Business Intelligence
The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft Word
Reposted 7 Months AgoSaved
Remote
Birmingham, AL
Mid level
Mid level
Software
The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.
Top Skills: SaaS
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