Top Customer Success Jobs in Birmingham, AL
As a Billing Specialist, you will manage health insurance claims submission, ensure compliance with payer requirements, resolve billing issues, and assist peers in account resolution. The position emphasizes strong organizational skills and effective communication.
The Automation Specialist will design, implement, and maintain Industrial Control Systems and HMI/SCADA infrastructure, including PLC and DCS programming. Responsibilities also include troubleshooting communication networks and training junior specialists, while adhering to company values and standards.
As an Ad Processing Specialist at iSpot.tv, you will manage data quality by processing and reviewing survey responses to eliminate unwanted data. Your role involves communication with the Field Operations team and may transition to training an AI tool for improved survey processing.
The QHSE Global Compliance Specialist oversees global regulatory compliance in HSE, ensuring product alignment with country standards, training teams, collaborating with stakeholders, and implementing compliance processes. The role requires maintaining accurate compliance records, tracking project quality and costs, and driving improvement initiatives.
The Customer Success Manager at Versapay will manage customer relationships, ensure successful onboarding, develop growth strategies, and address customer issues. This role involves collaborating with multiple teams and advocating for customer needs while facilitating training and reviews to drive retention and growth.
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As an Ecommerce Support Representative at Dutchie, you will assist dispensaries and consumers with the Dutchie ECommerce platform by troubleshooting hardware and software issues, providing technical support via email, phone, and chat, and contributing to product feedback. Your role is crucial for ensuring customer satisfaction and operational success.
The Onboarding Manager ensures successful and timely customer go-live transitions, serving as the main contact for onboarding issues. They facilitate education, manage project milestones, and coordinate go-live activities while addressing customer needs and risks throughout the onboarding process.
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focusing on relationship management, driving service adoption, and managing retention. They develop success plans, resolve escalated challenges, and facilitate communication between customers and OSV teams, demonstrating competency in Workday's product suite.
The Senior Renewal Specialist is accountable for managing a diverse portfolio of subscription and SaaS renewals, working closely with sales teams and customers to maximize renewal and license growth, handling complex negotiations, and providing forecasts of the renewals pipeline.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.
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