Get the job you really want

Top Customer Success Jobs in Birmingham, AL

839+ Job Results
22 Hours Ago
Birmingham, AL
Remote
80 Employees
1-3 Years of Experience
80 Employees
1-3 Years of Experience
Food • Software
As a Team Lead in Customer Implementation at MealSuite, you'll lead a team of Implementation Specialists, oversee customer implementation processes, ensure project timelines are met, and support the professional growth of team members. You'll be responsible for generating reports, monitoring KPIs, and collaborating with various internal teams to improve implementation outcomes.
22 Hours Ago
Birmingham, AL
Remote
213 Employees
5-7 Years of Experience
213 Employees
5-7 Years of Experience
Edtech • Software
The Customer Success Manager will engage with mid-market and enterprise customers, fostering strong relationships and strategic planning. Key responsibilities include managing customer accounts, driving product adoption, conducting check-ins, identifying churn risks, and collaborating with teams to enhance customer experience.
22 Hours Ago
Birmingham, AL
Remote
13 Employees
1-3 Years of Experience
13 Employees
1-3 Years of Experience
Fintech
The Accounting Onboarding Specialist will oversee a team of bookkeepers, manage client relationships, and maintain high standards of financial accuracy. Key responsibilities include client onboarding, providing detailed account walkthroughs, educating customers on best practices, and collaborating across teams for improvements in the onboarding process.
22 Hours Ago
Birmingham, AL
Remote
166 Employees
7+ Years of Experience
166 Employees
7+ Years of Experience
Edtech
The Director of Customer Education & Support will lead the development and execution of customer education strategies, enhance the customer journey, and ensure high engagement and satisfaction. Responsibilities include managing teams, collaborating across departments, developing training programs, and advocacy for customer needs.
22 Hours Ago
Birmingham, AL
Remote
18 Employees
60K-80K Annually
1-3 Years of Experience
18 Employees
60K-80K Annually
1-3 Years of Experience
Consumer Web
The Implementation Specialist will support Customer Success Managers by configuring client accounts, managing customization projects, and providing administrative tasks. Responsibilities include partnering with teams to optimize customer experiences and contribute to the growth of the customer success team.
22 Hours Ago
Birmingham, AL
Remote
220 Employees
56K-65K Annually
3-5 Years of Experience
220 Employees
56K-65K Annually
3-5 Years of Experience
Healthtech
The Utilization Management Specialist will obtain timely authorizations from health plans, liaise between insurance companies and internal teams, manage initial and ongoing authorizations, escalate cases for peer review, assist with denials, and collaborate with various departments while maintaining confidentiality.
23 Hours Ago
Birmingham, AL
Remote
634 Employees
7+ Years of Experience
634 Employees
7+ Years of Experience
Healthtech
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
23 Hours Ago
Birmingham, AL
Remote
634 Employees
1-3 Years of Experience
634 Employees
1-3 Years of Experience
Healthtech
As a Customer Support Supervisor, you will coach agents, monitor performance, handle escalations, and maintain quality assurance scores. Must have supervisor, coaching, and customer service experience. Fully remote position.
23 Hours Ago
Birmingham, AL
Remote
634 Employees
1-3 Years of Experience
634 Employees
1-3 Years of Experience
Healthtech
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
23 Hours Ago
Birmingham, AL
Remote
262 Employees
1-3 Years of Experience
262 Employees
1-3 Years of Experience
Artificial Intelligence • HR Tech • Software • Virtual Reality
The Client Engagement Associate at Mursion will serve as the primary contact for assigned clients, providing support and nurturing relationships. Responsibilities include onboarding new clients, resolving issues, conducting training, tracking metrics, collecting feedback, and collaborating with internal teams to enhance client engagement.
23 Hours Ago
Birmingham, AL
Remote
3,494 Employees
1-3 Years of Experience
3,494 Employees
1-3 Years of Experience
Artificial Intelligence • Big Data • Machine Learning
The Database Solution Specialist will design, implement, and manage database solutions on Google Cloud Platform. Responsibilities include recommending services, optimizing performance, overseeing migrations, and collaborating with teams. The role demands a strong grasp of GCP database services and hands-on experience in a tech-savvy environment.
23 Hours Ago
Birmingham, AL
Remote
3,494 Employees
7+ Years of Experience
3,494 Employees
7+ Years of Experience
Artificial Intelligence • Big Data • Machine Learning
The Client Solutions Partner leads customer engagement, drives business development, and manages complex sales cycles. They build executive relationships, understand client needs, and work with GTM teams to maximize business opportunities. The role requires a blend of data expertise and account management skills to deliver valuable solutions to enterprise customers.
23 Hours Ago
Birmingham, AL
Remote
Hybrid
500 Employees
1-3 Years of Experience
500 Employees
1-3 Years of Experience
Information Technology • Software
The Experimentation Solutions Specialist will act as a subject matter expert on experimentation, providing guidance and education to customers. Responsibilities include collaborating with technical teams, developing content on experimentation practices, and building relationships with partners and customers to maximize their use of LaunchDarkly.
Top Benefits:
401-K
Company Equity
Continuing Education Stipend
+30 More
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size