Top Senior Account Manager (AM) Jobs in Baltimore, MD

Manages and grows client accounts by overseeing daily operations, coordinating cross-functional teams, supporting strategic planning, maintaining executive relationships, and identifying growth opportunities. The role contributes to account forecasting, financial management, business development, client satisfaction, and team development while ensuring agency deliverables align with client objectives.

Manages relationships and business plans for enterprise logistics customers, focusing on account profitability, growth, retention, pricing, forecasting, and service delivery. Responsibilities include resolving client issues, negotiating contracts, leading business reviews, analyzing account data, developing corrective actions and SOPs, coordinating internal stakeholders, presenting performance reports, and mentoring peers. Requires supply chain or logistics account management experience and familiarity with enterprise supply chain technologies.

Drive growth of Iron Mountain’s Asset Lifecycle Management business by developing strategic global OEM accounts. Build executive relationships, create account plans, lead quarterly business reviews, and expand recovery, reuse, and trade-in programs. Coordinate hardware collection, repair, reintegration, product lifecycle management, reverse logistics, and supply chain stakeholders while demonstrating cost reductions and sustainability returns.

As a Senior Account Manager, you'll manage a portfolio of mid-market law firm accounts, focusing on revenue growth and client retention by leveraging deep legal tech expertise and driving strategic account plans, cross-sell opportunities, and executive relationships.

Manage enterprise accounts through the complete IT and AV sales cycle, including prospecting, relationship development, pipeline management, solution and proposal coordination, forecasting, negotiations, and deal closing. Maintain accurate CRM records, collaborate cross-functionally with engineering, finance, operations, partners, and manufacturers, and present solutions to senior decision-makers. The role requires enterprise IT/AV sales experience, strong communication and negotiation skills, technology fluency, and less than 30% travel, including occasional domestic and international trips.

Manages strategic public-sector and Federal Government accounts, building executive relationships, developing business strategies, generating opportunities, and closing complex technology deals. Leads consultative sales processes involving digital transformation, cloud, collaboration, IT, telecommunications, and media solutions. Coordinates technical demonstrations, partner ecosystems, cross-functional teams, pipeline management, negotiations, and solution delivery. Requires government-sector expertise, significant travel, a valid U.S. driver’s license, and willingness to complete background checks and pursue required clearances.

Manage and grow assigned enterprise accounts by building relationships with CFOs and Controllers, driving renewals, upsells, and adoption of BlackLine SaaS solutions. Coordinate with cross-functional teams, maintain CRM data, achieve monthly revenue targets, perform account reviews, and resolve client issues to ensure satisfaction and retention.

Drive strategic federal sales growth across DISA 4th Estate and Intelligence Community accounts. Responsibilities include pipeline development, account planning, opportunity and win strategy, stakeholder relationship development, acquisition navigation, RFI and solicitation support, CRM management, forecasting, and translating technology solutions into mission outcomes. The role requires expertise in long-cycle federal sales, procurement processes, secure environments, and technology solutions.

Own sales strategy, revenue targets, forecasting, and account growth across large enterprise and global accounts. Develop strategic account plans, win new cybersecurity business, expand existing relationships, and close complex multimillion-dollar, multiyear opportunities. Build executive relationships, lead prospecting and negotiations, coordinate cross-functional teams, manage pipelines, and deliver value-based solutions. The role requires strong consultative selling, technical aptitude, strategic account planning, and willingness to travel 25–50%.

Manage and grow strategic enterprise accounts across North America. Drive retention, renewals, and expansion through relationship building, data-driven territory plans, cross-functional collaboration, and accurate CRM forecasting. Act as customer advocate to resolve issues and optimize lifetime value.

Manages strategic accounts to optimize profitability, customer satisfaction, and revenue growth. Develops expansion opportunities, new programs, and services; presents initiatives to senior leadership; monitors the food service equipment and water treatment markets; and leads business development and fulfillment teams. Builds customer relationships, provides technical product expertise, supports negotiations, and represents the Kinetico brand while achieving account revenue goals.

Manage national CPG and food processor accounts by executing sales strategies, achieving volume and profit goals, maintaining customer relationships and distribution agreements, demonstrating packaging products, prospecting, developing new business, managing pricing and claims, and sustaining a strong sales pipeline. The role requires frequent travel, independent execution, cross-functional collaboration, and experience selling packaging directly and through distribution.

Manages and grows national beverage packaging accounts, particularly dairy and juice producers. Responsibilities include achieving sales and profit goals, building customer relationships, developing new business, coordinating with internal departments, securing demand forecasts, resolving service and quality issues, and ensuring compliance. Requires strong negotiation, communication, analytical, and advanced Excel skills, along with approximately 30–40% travel.

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.

Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.

Manages employee benefits client accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, preparing renewals and proposals, analyzing plan options, calculating premiums and payroll deductions, supporting open enrollment, processing carrier transitions, maintaining compliance with benefits regulations, and advising clients. The role also supports producers with new and renewal business while maintaining accurate account records and strong carrier relationships.

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Manage strategic aerospace and defense customer accounts and programs, serving as the primary liaison between customers and internal teams. Coordinate engineering, operations, supply chain, quality, finance, and sales activities to ensure successful execution, resolve issues, improve customer satisfaction, and monitor delivery and quality metrics. Build customer relationships, understand technology roadmaps, develop opportunity pipelines, capture new business, and support product and program introductions. Limited travel and compliance with ITAR and export-control requirements are expected.

Supports Sales Directors on complex enterprise and strategic opportunities by shaping deal strategy, executive positioning, value narratives, RFPs, proofs of value, pricing, business cases, and negotiation plans. Coordinates cross-functional and partner teams, applies structured sales frameworks, aligns pre-sale and post-sale activities, and converts deal lessons into reusable playbooks and collateral. The role manages multiple concurrent pursuits and advises on AI-driven customer and competitive strategies.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Own and grow strategic commercial enterprise accounts, build executive relationships, develop account plans, pursue new opportunities, and lead complex technology solution sales. The role delivers networking, cloud, cybersecurity, collaboration, data, AI, and professional services solutions while coordinating internal teams and technology partners. Success includes achieving revenue and gross-profit objectives, maintaining a strong pipeline, expanding existing accounts, and generating at least $2 million in annual gross profit.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Manage strategic enterprise accounts for Digit humanoid robots, identifying new opportunities, leading complex sales cycles, building executive relationships, expanding product adoption, and closing contracts. Serve as a trusted advisor while collaborating with marketing, product, engineering, and customer success teams. Maintain CRM accuracy, provide forecasts, deliver market intelligence, and communicate technical and business value propositions to diverse stakeholders.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.