Top Senior IT Jobs in Baltimore, MD

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Leads Oracle Fusion ERP design, configuration, testing, implementation, administration, troubleshooting, reporting, integrations, and process improvement across SCM, HCM, Finance, EPM, and Payroll. Partners with business and IT teams, documents workflows and requirements, supports application systems, manages change, and mentors junior analysts. The role requires strong communication, problem-solving, and project collaboration skills.

Drafts, edits, formats, and reviews policies, procedures, reports, inquiries, and executive communications for a federal agency. Manages document approval and clearance processes, conducts policy research, supports FOIA and congressional responses, coordinates stakeholder reviews, and maintains document and knowledge management processes. The role also supports interagency coordination, briefing materials, talking points, and special projects.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Provides virtualization and Windows systems engineering for an enterprise environment. Responsibilities include KVM and VMware administration, Windows Server installation, upgrades, patching, monitoring, troubleshooting, security, account management, documentation, infrastructure capacity monitoring, outage response, and system deployments. The role also supports Active Directory, SCCM, SCOM, Group Policy, enterprise server hardware, firmware, network configuration, and SAN environments.

Develop and support Oracle E-Business Suite applications for USPS, including Forms, Reports, PL/SQL, integrations, configuration, upgrades, performance optimization, incident resolution, documentation, and production support. The role requires expertise across financial and supply chain modules, Agile delivery, DevOps practices, ServiceNow, and on-call or after-hours support.

Administer and support Oracle E-Business Suite environments across production, test, development, and disaster recovery systems. Manage Oracle 19c RAC, Data Guard, Exadata, upgrades, patching, backups, restores, cloning, migrations, monitoring, performance tuning, capacity planning, and high availability. Automate DBA tasks with Python, Shell, Perl, and Ansible while collaborating with functional, infrastructure, security, and vendor teams. Support mission-critical financial systems and participate in off-hours deployments and incident response.

Lead and support independent verification and validation, readiness assessment, quality assurance, and project health assessment engagements for state government clients. Provide expertise in project management, software implementation, data migration, integrations, cybersecurity, testing, architecture, and organizational change. Report risks and status to executive stakeholders, facilitate client meetings, advise clients, develop staff, support training, and contribute to proposals and team growth.

Manages, designs, implements, and supports F5 BIG-IP infrastructure across multiple data centers. Administers LTM, ASM, BIG-IQ, and APM; creates and troubleshoots advanced iRules; monitors network security infrastructure; handles DNS, DHCP, IPAM, routing, capacity planning, testing, upgrades, documentation, and technical enhancements. Requires onsite support of government infrastructure and an active TS/SCI clearance with polygraph.

Designs, deploys, and maintains VMware virtualization infrastructure, including ESXi, vCenter Server, vSAN, virtual machines, storage, and networking. Develops infrastructure service models, automates virtualization processes, improves scalability, documents system architectures, and supports government technical requirements. Requires an active TS/SCI clearance with polygraph, DoD 8570 IAT Level II certification, VMware Certified Professional certification, and at least six years of related experience.

Leads IT projects from initiation through closure, managing plans, deliverables, budgets, timelines, risks, issues, communications, and cross-functional teams. Establishes and improves project management methodology, PMO processes, governance, reporting, KPIs, resource planning, demand management, and project roadmaps. Partners with business leaders to align technology initiatives with organizational goals and expected benefits while ensuring compliance with quality, safety, security, environmental, and regulatory requirements.

Provides on-call consulting support for NASA JPL enterprise IT programs. Responsibilities include planning and coordinating IT initiatives, reviewing requirements and technical documentation, identifying risks and improvement opportunities, aligning IT solutions with program goals, troubleshooting issues, recommending solutions, and preparing briefings and reports for leadership. The role requires independent work, stakeholder coordination, enterprise IT knowledge, and familiarity with cloud, ITSM, networking, infrastructure, identity, and cybersecurity technologies.

Lead a globally distributed IT engineering team building enterprise integrations, workflow automation, orchestration, and AI-native workflows. Set technical direction, establish roadmaps, manage delivery metrics, and partner with business and service operations leaders to eliminate manual work. Guide engineers on architecture, CI/CD, testing, and development practices while evaluating emerging automation and AI tools. Build integrations across identity, ITSM, SaaS, and enterprise systems, and grow team capabilities across US and India time zones.

Leads enterprise container hosting operations across Kubernetes, Azure, AWS, and on-premises OpenShift environments. Oversees platform governance, cluster lifecycle management, GitOps pipelines, policy enforcement, vulnerability remediation, performance reporting, SLA validation, and DevSecOps practices. Partners with engineering, cybersecurity, developers, VA stakeholders, and leadership to improve reliability, automation, compliance, modernization, and operational transparency.

Leads OPTN committees, subcommittees, and workgroups supporting membership oversight, patient safety, and transplantation policy development. Facilitates virtual meetings, manages agendas, governance documents, SOPs, training, stakeholder communications, and project timelines. Drafts policy proposals and regulatory reports, analyzes quantitative and qualitative data, tracks initiatives through approval and implementation, and ensures compliance with HRSA, CMS, and federal requirements.

Lead enterprise quality management for VA infrastructure operations. Develop quality control plans, oversee compliance reviews, validate documentation and deliverables, manage performance metrics and dashboards, identify risks, coordinate corrective actions, and drive process improvements across technical teams and service lines. Partner with VA stakeholders to provide performance visibility, conduct reviews, improve workflows, and ensure reliable, compliant, and repeatable service delivery.

Designs, configures, and optimizes Microsoft Purview records management solutions across Microsoft 365. Ensures compliance with federal records laws, manages retention and disposition schedules, administers access controls, develops policies, supports audits and e-discovery, configures DLP and information protection, trains staff, and leads continuous improvement initiatives.

Leads and mentors a distributed Agile software team while remaining hands-on in architecture, Java and Spring Boot development, Angular applications, REST APIs, AWS infrastructure, containerization, CI/CD, databases, observability, security, and production troubleshooting. Translates customer requirements into technical solutions, drives engineering best practices, supports capacity planning and performance feedback, and oversees scalable, resilient enterprise applications using AWS, Docker, Terraform/OpenTofu, and modern software development practices.

Designs, integrates, configures, deploys, tests, and maintains complex network infrastructure and mission architectures. Optimizes network performance, latency, throughput, and data flow; supports load balancing, VPNs, firewalls, VoIP, tunneling, encryption, and NAT. Resolves advanced network issues, develops network models and algorithms, maintains diagrams and accreditations, leads installation projects, and guides junior engineers while meeting DoD and intelligence community requirements.

Provides Tier 1 and Tier 2 help desk support by diagnosing hardware, software, account, connectivity, and peripheral issues. Responds to users through phone, email, chat, and ticketing systems; documents resolutions; escalates complex problems; maintains IT asset records; contributes to knowledge-base content; mentors junior staff; and reports potential security incidents. The role is onsite in Annapolis Junction, Maryland, requires TS/SCI with Polygraph clearance, CompTIA Security+ certification within three months, and may require holiday work.

Supervises help desk technicians and team leads in a 24/7 environment. Manages staffing, schedules, training, performance, ticket volume, troubleshooting, documentation, and customer service. Investigates root causes, resolves escalated technical issues, coordinates with engineering teams, drives process improvements, and maintains operational readiness. The role requires onsite work, shift flexibility, mission-essential coverage, U.S. citizenship, and an active TS/SCI clearance with polygraph.

Provides Tier 1 and basic Tier 2 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, account-access, network, and peripheral issues; installs and updates software; documents resolutions; maintains IT asset records; creates knowledge-base content; and escalates complex problems. Mentors junior staff and communicates clearly with users. This mission-essential, onsite role requires TS/SCI with polygraph, U.S. citizenship, CompTIA Security+ within three months, and may require holiday work.

Supports, maintains, and improves IT systems and infrastructure through server administration, troubleshooting, system deployment, patching, monitoring, access management, and security compliance. Provides advanced technical support, manages incidents and outages, documents configurations, assists with upgrades and migrations, and collaborates with network, security, applications, and help desk teams. The role is onsite, mission essential, and requires an active TS/SCI clearance with polygraph.

Develop Power BI and Power Platform solutions in secure government environments. Gather requirements, analyze data, model business processes, create visualizations, manage documentation, and support system design and deployment. Develop and execute test plans, troubleshoot technical issues, coordinate stakeholders, and provide end-user support and training. The role also supports deployment documentation, system integration, quality assurance, and enterprise platform initiatives.