Top Senior IT Jobs in Baltimore, MD

Monitors and triages security alerts, investigates and documents incidents, supports identity and access management, vulnerability remediation, security awareness, phishing simulations, incident response, and security control checks. Collaborates with IT teams and an MSSP to resolve security issues, tune security tools, maintain documentation, and escalate threats. Requires availability for identity and access management, incident response, and escalation outside standard business hours.

Develop and maintain ServiceNow ITSM solutions, including forms, flows, catalog items, integrations, workflows, business rules, and custom applications. Collaborate with product owners, process owners, platform engineers, Scrum Masters, and developers to define requirements and deliver quality solutions. Support Agile ceremonies, platform upgrades, patching, deployments, troubleshooting, debugging, and adherence to ServiceNow best practices. Apply prompt engineering, Now Assist, and agentic AI expertise.

Provides global presales technical expertise for IT virtualization and infrastructure modernization solutions. Partners with account executives, engages customers, leads architecture discussions, presents solutions, advises on virtualization and migration strategies, develops service scopes, and supports pricing and delivery alignment. Requires deep virtualization architecture experience across VMware or related platforms, cloud, containers, security, AI, and infrastructure modernization.

Leads vulnerability management, patching, and security hardening across virtual machines, network devices, operating systems, and container platforms. Implements DISA STIGs, CIS benchmarks, and security baselines; manages scanning and compliance tools; and drives vulnerability remediation. Maintains Azure-based infrastructure, networking, Docker/Kubernetes environments, PKI, Active Directory, and Group Policy. Uses automation and scripting for configuration and reporting, supports incident response, and ensures compliance with DoD, RMF/ATO, and NIST requirements.

Leads ICAM network accreditation across unclassified and classified environments. Executes RMF activities in eMASS, manages security documentation, assesses compliance against NIST, DoD, DHA, STIG, and SRG requirements, and develops mitigation strategies. Supports penetration testing, audits, vulnerability management, incident response, contingency planning, system hardening, and continuous monitoring. Coordinates stakeholders, resolves compliance issues, and ensures security requirements are integrated throughout the system lifecycle.

Administer and secure enterprise IT and OT environments across sites, supporting Windows Server, virtualization, networking, cloud (Azure/M365), PLC/SCADA integrations, backups, DR, segmentation and Zero Trust initiatives. Provide Tier 2/3 escalation, network/OT troubleshooting, monitoring, documentation, compliance support, and collaborate with infrastructure, security, and manufacturing teams to maintain production uptime.

Designs and manages AWS cloud infrastructure and Amazon EKS platforms using GitLab CI/CD and Infrastructure as Code. Builds ETL workflows and scalable data pipelines for analytics and AI workloads, supports MLOps/AIOps and FinOps capabilities, troubleshoots Linux systems, and improves platform performance, security, scalability, and availability.

Designs and maintains secure AWS cloud infrastructure, Amazon EKS clusters, and GitLab CI/CD pipelines. Integrates vulnerability scanning, compliance controls, secrets management, and container security into DevSecOps workflows. Supports MLOps/AIOps platforms, AI model deployment, data pipelines, monitoring, and automation. Ensures FedRAMP, NIST, audit, and internal security compliance while collaborating across engineering teams.

Leads IT and security projects, hardens Microsoft 365 E5 environments, improves identity and device security, and builds integrations and automation. Administers M365, Workday, Zendesk, and related systems; manages Intune policies, incident response, continuity testing, documentation, and compliance alignment. Serves as a technical escalation point while supporting troubleshooting, system maintenance, vendor evaluation, and operational improvements.

Lead life sciences IT compliance and quality consulting projects, including CSV, CSA, risk-based validation, regulatory assessments, audits, data integrity reviews, and compliance modernization. Develop validation plans, requirements, risk assessments, test plans, trace matrices, policies, and client presentations. Evaluate regulated systems and infrastructure, support technology implementations, communicate with technical and executive stakeholders, and contribute to proposals, business development, and client relationship growth.

Lead daily personnel, physical, information, and industrial security operations for a classified government program. Manage clearances, security plans, training, audits, incident investigations, corrective actions, facility protections, and compliance documentation. Advise program leadership and customer security representatives, assess security requirements for new work, monitor performance metrics, and implement risk-reduction improvements. The role is onsite in Hanover, Maryland, requires U.S. citizenship and an active Top Secret/SCI clearance with polygraph.

Design, implement, verify, and release operational software for 802.11 collection/emission systems. Process 802.11 signals, develop UIs (Flutter/Qt), reverse engineer OS kernels and update drivers, use GitLab/Agile workflows, create tests, and collaborate with engineers and stakeholders.

Design, implement, test, and support enterprise storage and backup systems for DoD customers. Provide Tier 3/4 SAN administration, capacity planning, root-cause analysis, security engineering, lab demonstrations, and ATO support while collaborating with vendors and cloud providers.

Senior Infoblox Systems Engineer to operate, maintain, and migrate enterprise DDI (Infoblox DNS/DHCP/IPAM). Troubleshoot incidents, define capacity/performance metrics, implement improvements, automate via Python/APIs, and collaborate with architects, operations, and vendors to deliver a stable, secure DDI platform.

Engineer, deploy, secure, and maintain enterprise endpoint platforms (Windows, Linux, macOS, VDI). Build OS images, package applications (MECM/Intune), implement automated patching, enforce STIGs/RMF controls and encryption, monitor endpoint health, troubleshoot Tier 2/3 issues, support VDI, and collaborate with cybersecurity and engineering teams while maintaining documentation and SOPs.

Administer, maintain, and support a secure, multi-tenant Kubernetes-based PaaS within a Linux environment. Ensure platform reliability, scalability, security compliance, and optimal cluster performance through scripting, containerization, IaC, monitoring, troubleshooting, and collaboration with DevOps teams.

Provides Tier 1 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, network, account-access, and peripheral issues; installs and updates software; manages IT asset records; documents resolutions and contributes to knowledge-base content. Escalates complex problems, mentors junior staff, communicates clearly with users, and reports security incidents while following organizational policies.

Provides Tier 1 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, network, account access, and peripheral issues; installs and updates software; performs password resets; and escalates complex problems. Maintains accurate tickets, asset records, procedures, and knowledge-base content. Mentors less experienced staff, communicates clearly with users, reports security incidents, and follows IT policies. This onsite, mission-essential role works Monday through Friday and may require holiday coverage.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provides advanced internal IT support across identity, devices, software, SaaS, and workplace applications. The role resolves complex employee technology issues, manages support workflows, builds AI-assisted automations and self-service resources, analyzes support metrics, and improves onboarding, access, device, and software processes. It also coordinates with security, infrastructure, endpoint, identity, and enterprise systems teams while supporting distributed employees across time zones.

Provides technical editing, proofreading, and communications support for the OPTN patient safety and compliance program. Reviews deliverables, committee and Board materials, and public-facing content for clarity, accuracy, accessibility, branding, and federal plain-language compliance. Coordinates communications reviews and approvals with HRSA/OPTN staff, supports stakeholder collaboration, maintains editorial standards, and manages communications timelines. The role requires strong writing, editing, stakeholder coordination, and familiarity with federal, healthcare, or regulatory environments.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Design, administer, optimize, and govern an enterprise Databricks Lakehouse Platform. Responsibilities include managing workspaces, Unity Catalog, compute, workflows, data pipelines, security controls, observability, performance, cost optimization, CI/CD, infrastructure automation, disaster recovery, and platform upgrades. The role also supports audits, compliance, troubleshooting, documentation, technical standards, and mentorship while integrating Databricks with enterprise data, business intelligence, and AI/ML environments.

Design and execute Azure cloud migrations from on-premises, administer Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive), implement IaC with Terraform, automate tasks with PowerShell and Python, enforce cloud security and compliance, monitor and troubleshoot systems, optimize costs, document configurations, provide post-migration support, and participate in an on-call rotation.

Manage end-to-end IT procurement lifecycle for hardware, software, licensing, and services. Coordinate sourcing, vendor engagement, quote analysis, purchase packages, tracking, inventory/asset management, contract actions, and compliance. Collaborate with engineering, cybersecurity, logistics, finance, and program teams to validate technical requirements, support security remediation, and ensure timely CONUS/OCONUS delivery and lifecycle visibility.