Jobs at Aventiv Technologies

The Tier I Supervisor manages a team of Solutions Center Associates, ensuring quality service, handling escalated issues, and coordinating training and staffing schedules.

The Sr. Support Engineer ensures production system stability, manages support tickets, resolves complex incidents, oversees SDLC environment administration, and drives long-term corrective actions while maintaining documentation.

Manage Field Service Managers and large technician/contractor teams across California to oversee installation, maintenance, inventory, fleet, budgets, KPIs, and customer satisfaction for tablet/telecom/video visitation services; hire, coach, and ensure safe, efficient regional operations with regular travel.

The Sr. Technical Implementation Specialist leads technical team implementations, overseeing system configurations, testing, client setups, and troubleshooting for telecom projects.

The Sr. Business Process Analyst manages Operation Data, leads process improvement initiatives, coordinates projects, and communicates with management across the organization.

The Customer Experience Operations Lead oversees the end-to-end customer experience, driving service excellence and issue resolution across departments to enhance customer satisfaction and retention.