MassMutual India

What is life without challenges? Life throws many curve balls, but what makes it memorable is the way we choose to respond to them. The year 2020 caught us off-guard while introducing us to a whole new world of opportunities. MassMutual India’s Global Capability Center (GCC) was the very first step in navigating through transformations and paradigm shifts, an experience filled with lessons for all. Embodying the values of the 171-year MassMutual legacy of helping people secure and protect the ones they love, this world-class India GCC was established in Hyderabad, a city boasting an outstanding talent pool, investor-friendly policies, and world-class infrastructure, all of which have made it a preferred destination for many cutting-edge technology organizations. We’ve been expanding our global talent pool with an in-house team of experts in Full Stack Development and Support, DevOps, Security and Cloud Engineering, and Data Science. We’ve also grown our teams in several other areas such as Technology Delivery and Operations, Quality Assurance, Project Management, Global Procurement, Insurance Operations, Wealth Management Operations, Digital Operations, Partner Services, and Legal, Risk, and Compliance among others. We aim to welcome our next 20 million customers by 2026 and in the process stay innovative in a digital-first world. Beginning our operations at the onslaught of the pandemic was a significant challenge. Now, after two years, our success markers are our resilient workforce, the reinvention of many business strategies, and our ability to build on pre-existing capabilities to align with business goals. In addition, we only continue to grow a deeply talented team, which is instrumental in orchestrating the digital transformation journey and contributing to the growth of MassMutual as a global financial leader. -Ravi Tangirala, Head of MassMutual India GCC