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Top Tech Support Jobs in San Antonio, TX
As a Sr. Technical Support Analyst, you will provide application support to clients, tracking and resolving software issues. This role involves working with engineers, documenting support cases, and ensuring timely responses and resolutions.
As a Technology Consultant, you will design and implement high-quality solutions, facilitate customer discussions to gather requirements, and manage projects to enhance customer relationships. You will advise on internal tools, assist in proposal development, and engage with potential clients as a technical resource.
The NetSuite Principal Consultant leads full-cycle NetSuite implementation projects, conducting fit/gap analysis, project planning, and collaborating with development teams. This role requires both functional and technical knowledge of NetSuite, with the consultant acting as an escalation point for issues and advocating best practices during client engagements.
The Principal Azure DevSecOps Consultant will partner with clients to take projects from inception to production, utilizing extensive experience in Microsoft Azure and cloud-based environments. Responsibilities include designing and developing applications, leading best practices in security and cloud deployment, and managing CI/CD deployments across various toolsets.
As a Technical Support Engineer at Plaid, you will manage customer inquiries via Zendesk, troubleshoot integration issues, collaborate with engineering teams on resolutions, and work on process improvement projects. You will play a crucial role in ensuring customer satisfaction and operational efficiency.
The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.
As a Technical Support Representative, you will provide exceptional customer service to clients via email, phone, and online meetings. Your main responsibilities include troubleshooting software issues, guiding customers through product features, and ensuring overall client satisfaction. You'll also receive training for software expertise and adapt to changing priorities as needed.
As a Technical Consultant at Vercel, you will assist Enterprise customers in using Vercel products. Responsibilities include providing technical support, conducting training sessions, and ensuring customer satisfaction throughout their journey. Your role will also involve improving internal documentation and collaborating with various teams to address customer needs.
The Help Desk Specialist provides exceptional remote support to clients, addressing technical needs and ensuring timely resolution. Key responsibilities include participating in after-hours emergency coverage, diagnosing technical issues, and supporting clients effectively while meeting performance goals.
As a Technical Consultant, you'll provide expert guidance on the UKG Pro WFM Time and Attendance Module, design and manage test cases, collaborate with QA for defect tracking, and utilize automation tools to enhance testing efficiency.
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