Top Tech Support Jobs in San Antonio, TX

The IT Auditor II performs IT audits including SOX testing, aiding operational and compliance audits, and developing analysis reporting for internal audit. The role involves risk assessments, analyzing data for deficiencies, documentation, and leading departmental projects while ensuring adherence to laws and regulations.

As an Implementations Consultant at Everstream Analytics, you will manage customer implementation projects by advising clients on best practices, facilitating system integrations, troubleshooting during the implementation process, and maintaining communication to ensure projects align with deadlines.

The Dedicated Support Engineer will deliver seamless technical support and troubleshooting for LiveRamp customers, manage a ticket queue, collaborate with Technical Services, and continuously improve customer outcomes using KPIs and feedback.

As a Senior Technical Support Specialist II, you will assist customers from Fortune 1000 companies and R1 Universities by troubleshooting complex technical issues and coordinating with internal teams. You'll need to demonstrate strong technical proficiency, manage inquiries through phone and email, and collaborate with product and engineering teams to resolve technical problems. Your role includes ensuring high customer satisfaction and addressing bugs effectively while maintaining expert product knowledge.

The Technical Consultant will implement and train clients on the VenueNext suite, performing site surveys, assisting in system functionality, resolving issues, and ensuring customer satisfaction with configurations. Responsibilities also include maintaining product labs and managing travel expense reports.

The SaaS Technical Support Lead at WhatConverts will oversee the Support team, ensuring customer satisfaction and operational efficiency. Responsibilities include training new hires, managing support requests, monitoring team performance, and leading process improvements within the Support department.

As an IT Helpdesk Engineer, you will provide technical support to internal users by resolving IT-related issues efficiently. Responsibilities include responding to support requests, troubleshooting hardware and software problems, maintaining IT equipment, and training users on systems and applications.