Top IT Jobs in Rochester, NY

Serve as IT Infrastructure Project Manager for public sector clients, delivering networking, wireless, UC, and data center/security projects on time and within budget. Manage schedules, budgets, vendors, stakeholders, risks, QA, and multiple concurrent projects. Provide client-facing communication, financial reporting, and leadership of internal and external teams while ensuring project profitability and adherence to methodology.

Provides first-line technical support for corporate offices and data center environments. Responsibilities include troubleshooting users, installing and maintaining hardware and software, monitoring servers and networks, managing accounts and access permissions, enforcing security policies, maintaining asset inventories, creating knowledgebase content, training users, and supporting upgrades, cloud migrations, and infrastructure projects.

Lead AI/ML strategy, architecture, development, deployment, and operationalization for CMS mission environments. Design predictive analytics, automation, and decision-support systems; oversee data pipelines, MLOps, model validation, explainability, and bias mitigation. Integrate secure AI solutions with cybersecurity, governance, compliance, and risk management requirements. Develop RAG and agentic AI capabilities, transition prototypes to production, advise stakeholders, support audits and governance reviews, and mentor engineering teams.

Lead a global IT support team, drive AI-first ITSM transformation (ServiceNow->Atomicwork), own ITSM processes and SLA governance, partner on JML/identity automation with Platform Engineering, manage vendors, run cross-functional programs, develop regional specialists, and participate in on-call escalations. Position requires East Coast timezone alignment and ~25% international travel.

Drive national sales and account growth for IT cooling equipment, services, and software. Develop strategic customer relationships, pursue new business, manage channel partners, lead proposals and negotiations, forecast revenue, analyze market trends, and represent the company at industry events. The role requires technical knowledge of HVAC, mission-critical infrastructure, power quality, and data center solutions, along with strong commercial, communication, and relationship-management skills.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Lead end-to-end IT sourcing for hardware, software, SaaS, and security services. Develop sourcing strategies, run RFx and negotiations, draft and manage contracts, perform market and TCO analysis, mitigate risks, manage supplier performance, and align cross-functional stakeholders to optimize cost, performance, and vendor portfolios.

Leads IT engineering strategy, teams, and delivery across infrastructure, cloud, networking, compliance, and client implementations. Oversees enterprise and hybrid-cloud solutions, automation, monitoring, DevOps, security compliance, and continuous improvement. Partners with executives, service delivery, sales, account management, and clients on roadmaps, technical solutions, proposals, and business outcomes. Ensures projects meet scope, budget, quality, security, and client requirements while driving scalable MSP services.

Bridges UX design and front-end engineering for federal case management modernization applications. Translates research and high-fidelity prototypes into accessible, responsive React interfaces and reusable design-system components. Ensures compliance with Human-Centered Design principles, Section 508, WCAG 2.1 AA, security, and federal digital service standards. Collaborates with product owners, developers, architects, QA, and compliance teams in Agile/SAFe environments, conducting usability validation, defining UI standards, and improving production usability and performance.

Creates and edits short- and long-form digital content and infographics, ensuring accuracy, clarity, quality, and adherence to editorial standards. Reviews contributor work, coordinates multiple contributors, monitors communications and topical trends, and provides scientific communication expertise. The role requires familiarity with Earth sciences and space technology, supports internet-based communication and outreach, is fully remote, and involves occasional travel.

Design and develop scalable cloud applications using Node.js, microservices, Azure, and AWS. Build workflow, data integration, REST API, serverless, and event-driven solutions; integrate client applications with cloud storage; implement security, testing, CI/CD, and DevSecOps practices. Optimize performance and cost, collaborate with cross-functional teams, provide technical leadership and mentorship, conduct technology research, and communicate architecture and recommendations to stakeholders.

Supports and improves applications and infrastructure across the technology environment. Responsibilities include analyzing business and technology data, designing and testing solutions, troubleshooting, configuration, administration, security compliance, risk identification, stakeholder collaboration, technology evaluation, and maintaining documented processes, standards, and best practices.

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Owns the company-wide IT and cybersecurity program, including SOC 2 compliance, cloud security, penetration-test remediation, business continuity testing, endpoint management, access controls, onboarding and offboarding, AI security governance, vendor reviews, security training, incident response, and employee IT support. The role partners with engineering, HR, Finance, leadership, auditors, and healthcare customers while managing security across AWS, Heroku, Cloudflare, Google Workspace, GitHub, and related tools.

Provides remote user and systems support across Microsoft 365 and business platforms. Responsibilities include troubleshooting hardware, software, access, permissions, and connectivity issues; managing accounts, assets, licenses, and documentation; coordinating escalations; testing system changes; supporting cybersecurity and privacy controls; and identifying recurring issues and workflow improvements.

Lead and manage a technical database team supporting Oracle and Microsoft SQL Server and middleware (WebLogic) across on‑prem and cloud. Oversee daily operations, service delivery, cloud migrations, incident response, people management, project execution, and continuous improvement while ensuring stakeholder engagement and modernization of services.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Manage multiple public-sector IT infrastructure projects end-to-end, ensuring on-time, on-budget delivery. Lead stakeholders, vendors, and internal teams; build schedules, manage risks, finances, QA, and client communications for networking, wireless, and unified communications engagements.

Lead assessment and remediation of IT security risks across network, systems, and applications. Perform vulnerability assessments, manage IDS/IPS, coordinate remediation with IT and vendors, develop policies and training, support audits (SOX/PCI/HIPAA), and report findings to stakeholders while mentoring teams and guiding security projects.

Lead Fabric's security program and corporate IT operations, including identity, endpoint, cloud, application, and vendor security. Hire and manage a small team, run incident response, handle customer security questionnaires, partner on SOC2/HITRUST/HIPAA control implementation, and set practical security policy while remaining hands-on in operations and tooling.

Own and operate the organisation's accounts, access, and cloud subscriptions; set practical security standards; identify and remediate risks hands-on; manage onboarding/offboarding access across core platforms; partner with engineers and researchers to ensure secure, usable controls.

Lead end-to-end IT risk-based audits, test ITGCs and key IT risks, manage continuous audit testing, support external audits, advise on new technologies (cloud, AI, cybersecurity), communicate findings to leadership, and lead team development and advisory projects across the enterprise.

Develop, implement, and maintain security policies and controls mapped to NIST CSF; manage policy and compliance workflows in ServiceNow IRM; perform risk assessments and gap analyses; support audit readiness and vendor assessments; produce dashboards and reports; lead security awareness and AI governance training; mentor junior analysts; collaborate with IT, risk, compliance, and business teams to drive remediation and policy adoption.