Top IT Jobs in Rochester, NY

Lead pre-sales ServiceNow solution architect responsible for designing and building advanced ServiceNow configurations, healthcare service workflows, CMDB/IT asset strategies, integrations, and reusable platform frameworks. Drive large-scale federal implementations, prototype GenAI/Now Assist automations, optimize platform performance, produce technical documentation, and mentor teams while engaging with executive stakeholders to sell and deliver enterprise solutions.

Lead end-to-end reconciliation of complex cloud invoices, produce program-specific financial reports for PMO, ensure FAR-compliant invoicing and contract funding adherence, use spreadsheets and dashboards for analysis, and drive process improvements across cross-functional teams.

Technical lead responsible for architecting, developing, deploying, and operationalizing AI/ML solutions (including RAG and agentic AI) in secure, regulated environments. Oversee model lifecycle, MLOps, validation, explainability, bias mitigation, and compliance with CMS cybersecurity/data governance. Advise stakeholders, support production transitions, produce ATO/configuration/incident documentation, and mentor junior engineers.

Lead and develop a high-performing engineering team focused on people management, strategic execution, and delivering core system improvements. Set priorities, metrics, and technical direction; partner cross-functionally; hire and coach diverse talent; identify technical risks and process inefficiencies; and champion engineering best practices, operational excellence, and long-term sustainable delivery.

Design and implement ITIL/ITSM automations and orchestration workflows. Integrate ServiceNow with cloud, monitoring, and CI/CD systems via REST and scripting. Build reusable automations, collaborate with service owners to translate ITIL processes into workflows, and contribute to standardization and modernization efforts across defense programs.

Develop and maintain BMC Helix/Remedy workflows, forms, and integrations (REST API, WebServices, LDAP). Gather and document requirements, produce designs, test scripts, and demos. Support production changes, incident work, sprint delivery in Agile, participate in on-call rotation, and drive continual service improvements while minimizing customization and maintaining configuration control.

Lead product strategy and roadmap in an Agile environment for federal programs. Prioritize backlog, translate stakeholder requirements into Epics/Stories, manage delivery with Jira/Confluence, measure product performance, promote Lean Agile practices, and drive cross-functional collaboration to deliver enterprise solutions and continuous improvement.

Design, build, and operate secure CI/CD pipelines and platform services for classified and unclassified environments. Develop AI-assisted tooling, integrate security scanning and supply-chain controls, deploy and manage Kubernetes clusters and shared services (Harbor, Nexus, Vault, ArgoCD), implement IaC (Terraform/Ansible), and support AI/ML infrastructure. Troubleshoot builds, enforce compliance (cATO/RMF), and produce operational runbooks while supporting multiple concurrent federal and DoD projects.

Senior UI/UX Designer responsible for end-to-end human-centered design: user research, wireframes, prototypes, usability testing, accessibility (Section 508), design systems, and providing detailed interface specifications for developers working with React/JS/CSS in a microservices environment.

Lead cloud solution strategy for federal captures and proposals: design compliant AWS cloud architectures, produce proposal artifacts and orals, advise on DevSecOps/IaC and AI/ML opportunities, ensure NIST/FedRAMP alignment, and collaborate with capture, engineering, and executive teams to win government business.

Architect, design, build, migrate, automate, and sustain large multi-tenant AWS cloud applications. Lead cloud-native application and serverless designs, implement IaC, CI/CD, microservices, and container/serverless deployments, collaborate with cross-functional teams, produce operational runbooks, and ensure system integrity and security.

Senior UI/UX expert responsible for human-centered design, UX research, prototyping, usability testing, IA and accessibility reviews, and delivering detailed interface specifications for developers. Leads design strategy, dynamic forms and complex UI components, maintains UX frameworks, collaborates with cross-functional teams, and works with front-end technologies (ReactJS/JavaScript/CSS/HTML/Tailwind) in a microservice architecture.

Design, build, and secure large-scale Azure Government environments. Architect cloud-native data platforms, automate provisioning (Terraform/ARM/Bicep), implement Azure AD/RBAC and NIST-aligned controls, apply DISA STIGs/CIS benchmarks, lead architecture reviews, guide migrations to PaaS/IaaS, optimize FinOps, and present to government stakeholders.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Lead enterprise IT audit strategy and execution for insurance and financial systems. Oversee audits of core insurance platforms, financial systems, cybersecurity, cloud, IAM, SDLC, and regulatory compliance. Advise executives and regulators, manage remediation, prepare Audit Committee reporting, and mentor IT audit staff.

Lead and manage a team responsible for design, deployment, and support of enterprise Wi-Fi (Cisco platforms). Ensure stability, performance, security, and capacity planning; manage vendors/carriers and SLAs; define KPIs and report to leadership; drive modernization projects, automation, and process improvements. Participate in on-call rotation and after-hours work as needed.

Lead and manage a virtualization team operating mixed VMware and Nutanix environments. Ensure availability, performance, security, upgrades, migrations, automation, capacity planning, incident management, vendor relations, KPIs, and alignment with cloud and business objectives.

Lead an Automation Center of Excellence to build and maintain IaC, automation pipelines, and configuration management across colo and multi-cloud (Azure, GCP, OCI). Drive standardization, governance, security controls, CI/CD integration, incident management, GitOps and policy-as-code adoption. Mentor team members, manage vendor relationships, measure automation KPIs, and provide executive reporting. Participate in on-call rotation and work outside normal hours as needed.

Support and manage Private Bank applications including risk deliverables, change/issue requests (CRQ/EMR/ERP), and Jira BAU stories. Interface with technology and business partners, document processes, complete audited deliverables, and train teammates within an Agile environment as an individual contributor.

Lead and deliver complex IT programs through full lifecycle: plan, execute, and close projects on time and budget. Manage budgets, vendors, cross-functional teams, stakeholders, and program reporting. Ensure quality, safety, customer satisfaction, and adherence to SDLC and PM best practices.

Lead time-sensitive Private Equity technology projects across infrastructure, application enhancements, automation, and SRE adoption. Manage full project lifecycle, coordinate System Analysts and Full Stack Engineers, define requirements, handle dependencies, and ensure on-time delivery for upcoming product launches within the Alternatives product portfolio.

Maintain office premises and IT assets: perform floor walks, coordinate maintenance with building reps and offshore IT, manage VC equipment and FedEx shipping, maintain asset records, lead office fit-outs, assist CXOs, support events/tradeshows, reconcile expenses, and be flexible for weekend/holiday support.

Perform IT risk audits across applications, OS, databases, networks and cloud environments. Develop and execute test programs, analyze controls, document findings, communicate results, and track remediation. Lead audit engagement lifecycle and collaborate with stakeholders on risk assessment and audit planning.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

The Senior IT Engineer will design a cloud-based IT environment, enhance security practices, implement automation, lead projects, and mentor team members.