Top Senior Account Manager (AM) Jobs in Richmond, VA

Manage existing and new customer engagements, build relationships, identify sales opportunities, plan accounts, negotiate and close deals, deliver product value propositions, and guide customers through the sales cycle. The role requires industrial or commercial sales experience, gas detection product expertise, a valid Class 5 driver’s license, and travel up to 50% of the time.

Own TSD partner relationships and recruit, activate, and enable sub-agent/reseller partners. Drive pipeline and joint GTM plans, run partner business reviews, pitch product and manage deal registrations, ensure CRM hygiene, and collaborate cross-functionally to grow indirect channel revenue.

Develop and maintain corporate account relationships, drive revenue and margin growth, execute sales plans and proposals, analyze account profitability and pricing, collaborate across teams, and perform face-to-face sales calls with up to 50% travel to meet regional targets.

Own a territory of enterprise accounts across AZ, CO, NM, and UT, driving new business and expansion via strategic account plans, executive relationships, partner collaboration, and complex enterprise sales cycles to grow revenue and modernize customers' data infrastructure.

Serve as the primary relationship owner for high-value CTV and digital advertising clients. Lead onboarding, campaign management, execution, reporting, troubleshooting, retention, and satisfaction efforts. Analyze campaign data to deliver strategic recommendations, identify upsell and cross-sell opportunities, and improve performance. Partner with Sales and internal teams, mentor account managers, communicate industry trends, and introduce relevant beta features to clients.

Grows revenue within existing Tier 1 and Tier 2 customer accounts while developing new territory customers. Builds strategic account plans, meets sales targets, promotes products and VMI services, manages customer relationships, follows up on leads, monitors forecasts, gathers competitive intelligence, resolves complaints, documents activities in Salesforce, attends trade shows, and coordinates with internal sales and product teams. Travel may comprise up to 50% of the role.

Drive sales growth for gasketed and brazed plate heat exchangers in the semiconductor market by identifying leads, building customer relationships, analyzing market trends, creating value quotes, using CRM, and executing sales plans to expand market share and acquire new customers.

Own enterprise client relationships and complex gifting campaigns from concept through delivery. Provide consultative guidance, creative direction, and strategic gifting solutions while identifying upsell opportunities, protecting margins, forecasting revenue, and managing pipeline health. Lead escalations, pitch and implement technology offerings, and collaborate cross-functionally to ensure successful execution. Guide clients toward innovative promotional products and strengthen long-term partnerships.

Manage and close leads within the Managed Service Provider (MSP) channel, build and maintain partner relationships, provide product training and enablement, collaborate cross-functionally to drive growth and retention, and serve as a subject-matter expert on Aura's digital safety products.

Manage strategic North American enterprise accounts as the primary customer contact. Drive renewals, expansion, upselling, cross-selling, revenue growth, retention, and customer satisfaction. Maintain forecasts and CRM records, negotiate contracts, identify churn risks, and build relationships with decision-makers. Collaborate with Customer Success, Support, Product, Marketing, Legal, Finance, Solution Engineering, and Professional Services teams to deliver tailored solutions and communicate customer feedback.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Manage strategic, high-value SaaS client relationships to drive retention, renewals, and upsell growth. Lead renewals and pricing negotiations, forecast revenue, conduct onsite needs analyses, mitigate churn, collaborate with Product and Marketing, and represent clients at industry events. Travel to client sites occasionally (~20%).

Manage a portfolio of 600+ customers and pipeline across SMB, Mid-Market, and Channel segments. Drive retention, renewals, upsell/cross-sell, and revenue growth while acting as a trusted advisor. Coordinate with Customer Engineers, negotiate contracts, resolve client issues, and provide strategic recommendations based on industry trends. Prioritize multiple accounts, use CRM/data-driven practices, and occasionally travel for conferences and customer events.

Drive net-new business acquisition across enterprise accounts in the DC, Maryland, and Virginia territory. Responsibilities include outbound prospecting, pipeline generation, territory and account planning, executive engagement, full-cycle sales, forecasting, CRM management, competitive displacement, and cross-sell or upsell opportunities. The role partners with channel organizations, Sales Engineering, Marketing, Customer Success, and leadership to close complex, multi-product, multi-year cybersecurity deals and consistently exceed quota.

Lead Commercial & Special Lines account management for large providers: manage salvage processes, monitor SLAs and metrics, deliver data-driven reporting, resolve issues, build provider relationships, and support new services and markets with cross-functional teams.

Manage and grow assigned territory by identifying new business and building relationships with decision-makers in utility, construction, and engineering accounts. Maintain pipeline and forecasts, negotiate contracts, coordinate with operations and internal teams, track industry trends, and ensure customer satisfaction. Use CRM (Salesforce) for account management and participate in quarterly business reviews.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Own and grow relationships with federal System Integrators and Civilian agencies. Win net-new logos, expand account presence, coordinate with marketing, pre-sales, channel partners and Customer Success to identify upsell opportunities, and represent Immersive at industry events.

Enterprise outside sales role responsible for new account acquisition, territory growth, meeting revenue and margin targets, pipeline and forecasting, proposal writing, and maintaining customer relationships. Collaborates with inside sales, engineering, vendors, and accounting to scope projects, resolve billing, and execute account plans. Provides quarterly business reviews, develops marketing/business plans, and mentors team members.

Own retention, renewals, churn mitigation, and expansion for a portfolio of complex enterprise SaaS customers. Lead commercial negotiations, account planning, forecasting, risk mitigation, and growth initiatives involving payments and new messaging use cases. Partner with Customer Success, Sales, Payments, Product, Marketing, Finance, and leadership to drive adoption, revenue retention, expansion ARR, and customer outcomes while maintaining accurate Salesforce data and forecasts.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage and grow distributor and end-user accounts across Latin America through solution selling. Prepare proposals, deliver sales presentations, attend trade shows, prospect and negotiate deals, manage pipeline and forecasting, and meet monthly and annual sales and margin targets while coordinating with Sales Director on pricing and product launches.

Lead commercial growth for 3-5 Tier 1 retail accounts post-sale: own expansion, renewals, and ARR through account planning, upsell, negotiation, executive engagement, and cross-functional collaboration. Use data-driven strategies, Salesforce and Trumpet for pipeline and forecasting, and partner with Customer Success, Product, and Marketing to realize customer value and scale long-term enterprise relationships.

Own and grow a CPG, grocery, retail and restaurant account book with accountability for net revenue retention. Build expansion plans, identify whitespace, manage renewals and negotiations, translate product roadmap into client-specific pitches, maintain CRM accuracy, and collaborate with Product, Marketing, Ops, and Customer Success to drive expansion.

Manage enterprise customer accounts and drive revenue growth through renewals, upsells, and retention. Own the sales cycle from lead generation through contract execution, develop territory business plans, maintain Salesforce pipeline forecasts, present business value to HR and C-suite stakeholders, and collaborate with SDRs and internal partners to exceed sales quotas and customer satisfaction goals.