Top Remote Operations Jobs in Washington, DC

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Provide high-level administrative support to a Vice President, managing confidential information, calendars, communications, and special projects. Ensure smooth daily operations, coordinate internal and external contacts, exercise discretion and judgment, and deliver strong customer service. Hybrid role with some onsite presence required.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

Lead global operations for assigned creative types and industries, drive strategic process and system improvements, perform advanced troubleshooting and quality audits, manage cross-functional projects and change rollout, maintain master product catalog knowledge, analyze data to inform decisions, and present business cases to leadership to improve efficiency and quality.

Execute daily and advanced curation tasks for written and audio content, report bugs and metadata issues, manage escalations, maintain SOPs and training materials, identify process improvements, and meet client quality standards and deadlines.

The Revenue Operations professional will optimize CRM, manage forecasting and pipeline reporting, and collaborate across Sales, Marketing, and Finance to enhance revenue processes.

The Robot Operations Manager oversees global fleet allocation and compliance for robotic deliveries. Responsibilities include forecasting, regulatory alignment, and ensuring operational readiness across various markets, liaising with policy and hardware teams.

The VP of Operations will architect the AI Simulation business unit, optimize processes, manage resources, and lead strategic initiatives in AI-driven science, overseeing BioSim and ChemSim divisions.

The Channel Strategy Analyst manages partner programs, optimizes processes, analyzes performance metrics, and supports channel growth and communication efforts.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Insurance Compliance and Operations Administrator ensures compliance and operational efficiency across insurance programs by managing documentation, workflows, and audits while collaborating with various internal teams.

The VP of Customer and Revenue Operations will lead operations across the customer lifecycle, optimizing processes, and managing a high-performing RevOps team. Responsibilities include strategic planning, forecasting, and analytics, emphasizing operational efficiency and customer journey enhancement. This role requires strong leadership skills and extensive experience in Revenue Operations within high-growth B2B SaaS environments.

The Senior Business Process Analyst will map workflows, document processes, identify automation opportunities, and liaise with stakeholders to improve revenue operations.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

The Staff Consultant in Admin Operations will support operational tasks within the company to enhance efficiency and effectiveness.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Manage and triage customer support tickets, execute SOP-driven workflows, coordinate follow-up with cross-functional teams, document actions clearly, escalate when needed, and identify process improvements to maintain reliable day-to-day support operations.

Lead Revenue Operations for a high-growth B2B SaaS go-to-market organization: own forecasting, pipeline management, revenue analytics, process design, systems and data governance, automation/AI initiatives, and a team of analysts to drive scalable revenue performance and executive reporting.

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

As Operations Associate, you will manage operational tasks including financial administration, asset management, and reporting, ensuring client deadlines are met.

Lead and scale global QA operations by building governance, standardizing scorecards and calibration, managing regional QA leaders, delivering executive reporting, driving root-cause analysis and continuous improvement, and supporting audit readiness and client-facing quality governance.

Support U.S. program operations across the borrower lifecycle: screen and approve loan applications, assist borrowers during campaigns, manage delinquencies, pilot process improvements, collaborate with partners, perform analysis and project work, and support impact storytelling and training materials.