Top Remote Operations Jobs in Washington, DC

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Manage and optimize underwriting workflows and staffing to meet cycle times. Provide underwriting assistance during volume spikes, analyze data to improve processes, develop SOPs and training, ensure regulatory compliance, reduce manual work through technology, and communicate findings to stakeholders.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Leads enterprise Revenue Operations strategy, forecasting, pipeline management, CRM governance, analytics, proposal operations, pricing insights, compensation, and performance reporting. Builds scalable commercial processes, operating cadences, technology governance, and data practices to improve revenue growth, productivity, retention, and decision-making. Partners across Sales, Marketing, Client Success, Finance, Delivery, Legal, Technology, and executive leadership while developing a high-performing Revenue Operations team.

Partners with the CEO and executive team to drive company strategy, business operations, revenue and sales operations, business systems, AI infrastructure programs, and special projects. Leads KPI tracking, executive cadence, cross-functional program execution, PMO operations, acquisition due diligence and integration, systems optimization, forecasting, and organizational alignment across global functions.

Coordinates private tutoring program operations, including matching students with tutors, scheduling lessons, tracking progress, resolving capacity gaps, and communicating with families. Recruits, onboards, places, and evaluates instructors while monitoring service delivery and improving administrative workflows. The role requires client-facing coordination, strong communication, independent problem-solving, and the ability to manage multiple schedules and processes in a fast-paced environment.

Leads business operations for hyperscaler sales, overseeing operating rhythms, forecasting, governance, strategic account planning, long-range planning, executive reporting, process improvement, and cross-functional execution. Establishes accountability, tracks strategic initiatives, identifies execution risks, and drives corrective actions. Champions AI-enabled tools and digital transformation to improve reporting, meeting management, workflow optimization, and organizational productivity. Requires extensive leadership experience in telecommunications, networking, or technology, including optical or IP networking and hyperscaler engagements.

Drives revenue operations across Sales, Account Management, and Customer Success by building dashboards, forecasting and capacity models, managing Salesforce workflows, producing executive reporting, and supporting territory, quota, and book-of-business planning. Partners cross-functionally on GTM initiatives, monitors funnel efficiency, and translates complex data into actionable recommendations using advanced Excel and analytics tools.

Supports daily administrative and operational activities by maintaining records and spreadsheets, coordinating requests, tracking tasks and deadlines, preparing basic reports, resolving routine issues, and providing general assistance to managers and teams. The role requires strong organization, communication, follow-up, problem-solving, and the ability to work independently in a remote environment.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Leads a centralized national support function for FTTH operations across construction, maintenance, drops, and in-home installation and repair. Partners with regional teams to analyze performance, establish benchmarks, improve reporting, reduce costs, and hold vendors accountable to service and quality standards. Builds and mentors a team of analysts, process engineers, and operations specialists while driving consistency and continuous improvement across markets.

Provides strategic and operational leadership across the University's Western operations. The role drives organizational effectiveness, change management, process improvement, cross-functional collaboration, data-informed decisions, and leadership development. Responsibilities include overseeing managers and teams, allocating resources, supporting recruitment and employee development, addressing complex personnel matters, and aligning regional operations with institutional priorities. The position indirectly leads approximately 40 staff members and may require travel for university activities.

Paid asynchronous research study seeking currently employed K12 education leaders, administrators, and staff. Participants answer multiple-choice and short-answer questions about school operations, administrative workflows, operational challenges, and professional experiences in primary or secondary education settings.

Owns CIQ’s HubSpot CRM and broader revenue operations technology stack. Responsibilities include CRM administration, data governance, pipeline and forecasting reporting, sales commission administration, deal desk and sales process governance, lead routing, contract workflows, attribution, funnel analysis, and cross-functional partnership with Sales, Marketing, Finance, and executives. The role also supports system automation, reporting accuracy, rep onboarding, quota and territory administration, and operational improvements across the revenue funnel.

The Director oversees outsourced business services at 3M, ensuring performance, governance, and alignment with Global Business Services while driving efficiency and continuous improvement in BPO operations.

Owns the operational engine for instructor-led crane and rigging training programs. Responsibilities include scheduling instructors and events, coordinating customers and contractors, managing course closeouts, shipping, inventory, fulfillment, supply chain logistics, curriculum versions, product data, and system upkeep. The role ensures data integrity across NetSuite, Salesforce, and the LMS, documents scalable processes, supports on-site experiences, and drives continuous operational improvement across internal teams, vendors, and partners.

Senior leader responsible for end-to-end management and improvement of the Alternative Distribution reinsurance business unit, including treaty administration, claims oversight, accounting/reporting, controls, regulatory compliance, process automation, data and systems integrity, budgeting, audit readiness, and cross-functional stakeholder management. Leads large transformation projects, manages DUA programs, and builds a high-performing team to optimize risk transfer, cost, and capital outcomes.

Lead global hotels acquisition revenue operations: define acquisition strategy, own end-to-end funnel, optimize lead prioritization and onboarding handoffs, design incentive and quota programs, forecast and capacity plan, build analytical models, and partner cross-functionally to scale performance.

The Partner Operations Specialist monitors eligibility, accumulator, and claims files, resolving issues and improving workflow efficiency while supporting new partner integrations and client implementations.

Manage and streamline operational and compliance review processes for partner activities. Develop and maintain review schedules, work papers, procedures, and training. Coordinate with vendors and cross-functional teams to ensure marketing materials and partner practices meet Pathward, network, and regulatory guidelines. Monitor tools, update documentation, and support implementation and continuous improvement.

Manage cross-functional operational initiatives, improve internal processes, coordinate strategic projects and company events, oversee vendors and subscriptions, support business development and branded collateral, and identify AI/automation opportunities (using tools like Claude) to streamline workflows while working closely with leadership.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

As a Founding Operations Manager, you'll oversee field operations globally, manage deployment partnerships, lead field teams, and ensure reliable data collection under real-world conditions.