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Top Remote Customer Success Jobs in Washington, DC
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills:
ChurnzeroGainsightSalesforce
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills:
SQL
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills:
Customer SuccessCustomer SupportSaaS
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills:
AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills:
Epm ToolsFp&ASaaS
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills:
APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills:
Crm SystemsGong EngageHubspotOutreachSalesloft
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
17 Days AgoSaved
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills:
GainsightGongSalesforceTableau
Healthtech • Pet
The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.
Top Skills:
Crm ToolsExcelPowerPoint
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills:
Ai-Driven Platform
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Edtech • Information Technology • Software
The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.
Top Skills:
GainsightSalesforce
Software
The Strategic Customer Success Manager will manage enterprise accounts, drive product adoption, collaborate with stakeholders, and ensure customer success with Revyse's platform.
Top Skills:
AsanaNotionSlackZendesk
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills:
Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills:
CRMGainsightSalesforce
Cloud • Software
The Customer Success Manager serves as a key contact for Salesforce customers, ensuring they realize the maximum value from their investment through guidance, support, and relationship management.
Top Skills:
SaaSSalesforce Sales CloudSalesforce Service Cloud
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills:
Emr SystemsExcel
Software
The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.
Top Skills:
AIAutomationGainsightSalesforce
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills:
PrecisionlenderSalesforce
Software
The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.
Top Skills:
Ai SolutionsZendesk
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills:
Cs ToolsGainsightHrisSaaSSalesforce
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills:
AICsp ToolsSaaSSalesforce
Software
The Customer Success Engineer acts as a strategic advisor to customers, ensuring successful use of Cribl solutions and driving value through engagement and communication.
Top Skills:
AWSAzureCriblCustomer Success PlatformsDatadogElasticGCPSnowflakeSplunk
Top Companies in Washington, DC Hiring Remote Customer Success Roles
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