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Top Remote Customer Success Jobs in Washington DC,
As a Mental Health Provider, you will deliver mental health counseling, conduct clinical assessments, and respond to crises, while utilizing data-driven decision making to maintain quality care. You will also participate in internal training and meetings, focusing on client care within Spring Health’s network.
The Senior Manager of Client Success will lead a high-performance team to enhance client relationships and drive engagement for DailyPay's Strategic and Enterprise clients. Responsibilities include implementing best practices for employee financial wellness, managing escalations, and optimizing client retention through strategic initiatives and performance metrics.
As an InRide Support Specialist, you will manage calls, SMS, and emails related to live rides, troubleshoot app questions, log interactions in the CRM, and maintain adherence to company policies. Your role is critical in ensuring safe and smooth ride experiences.
Featured Jobs
The Customer Success Manager at YCharts will support clients to maximize the usage of the company's investment software. Responsibilities include onboarding clients, understanding their strategic goals, maintaining relationships, and collaborating with various teams to enhance client experience.
The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.
The Strategic Account Customer Support Lead will oversee the support experience for major customers, conduct analysis on support cases, and collaborate with account management, product, and engineering teams. The role involves continuous improvement initiatives and understanding technical environments to effectively address customer needs.
As a Commercial Customer Success Manager at Monte Carlo, you will lead the client journey from onboarding to renewal, plan value-based business reviews, monitor account health, and drive adoption while collaborating with sales and product teams to enhance customer success outcomes.
The Enterprise Customer Success Manager will build and maintain long-term relationships with corporate and enterprise customers, acting as a trusted advisor and controlling delivery processes. The role focuses on achieving customer outcomes and realizing high ROI, while also working on customer portfolio growth and maintaining a high NPS score.
As a Customer Service Associate at Zoro, you will deliver exceptional service by resolving customer inquiries and issues promptly. Responsibilities include providing customer support via phone and email, assisting with order processing, troubleshooting problems, and maintaining professional communication with customers and internal teams. A strong focus on quality assurance and documentation is also required.
This role involves providing technical support for Dropbox products, achieving expert knowledge, and meeting KPI targets. Responsibilities include troubleshooting issues, documenting recurring problems, and communicating customer feedback effectively. The representative must work well in teams and adapt to changing environments to maintain high customer satisfaction scores.
Top remote Companies in Washington DC, Hiring Customer Success Roles
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