Top Remote Customer Success Jobs in Washington DC,

As a Client Retention Specialist at Beyond Finance, you will educate clients about financial hardship programs, empathize with their situations, deescalate upset clients, and work to retain them. Your main duties will include using a CRM to manage client interactions, analyzing financial situations, and achieving retention targets while providing top-notch customer service.

As a Patient Advocate, you will manage patient communications regarding medical bills through calls, chats, and emails, while providing support and resolving billing issues. You will work with healthcare providers, handle payments, follow up with insurance, and strive to enhance patient satisfaction and collections performance.

The Major Client Services Manager at zLinq will deliver exceptional customer service, oversee complex accounts with significant monthly communication spend, manage onboarding, identify optimization solutions, resolve billing issues, and ensure outstanding client communication.

The Senior Application & Technical Support Specialist will provide technical support for the Axiom healthcare decision support product, troubleshoot complex issues, mentor junior staff, collaborate with cross-functional teams, deliver training sessions, and ensure compliance with HIPAA regulations.

The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.

Alma aims to simplify access to affordable mental health care for therapists by providing tools for business management and growth. They invite candidates to register for future opportunities and encourage them to check their job board regularly.

As a Customer Support Associate at Squarespace, you'll be responsible for assisting customers via live chat and email, resolving issues related to their accounts, billing, and domains. You will leverage system knowledge to deliver an exceptional customer experience and meet productivity and satisfaction targets.