Top Remote Customer Success Jobs in Washington, DC

Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
143K-231K Annually
Senior level
143K-231K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills: GainsightSalesforce
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
66K-88K Annually
Mid level
66K-88K Annually
Mid level
Information Technology • Software
The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.
Top Skills: GainsightSalesforce
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
92K-116K Annually
Senior level
92K-116K Annually
Senior level
Information Technology
The Senior Client Success Manager manages client relationships, ensuring satisfaction and engagement throughout the client lifecycle, focusing on program implementation and change management strategies.
Top Skills: Excel
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
130K-170K Annually
Expert/Leader
130K-170K Annually
Expert/Leader
Cloud • Digital Media • Professional Services • Database
The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.
Reposted 10 Hours AgoSaved
In-Office or Remote
Remote Washington, DC
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Healthtech
The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.
Top Skills: Ai-Driven TechnologyCustomer Relationship Management SoftwareHealthcare It Solutions
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Healthtech
The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.
Top Skills: Salesforce
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
150K-150K Annually
Senior level
150K-150K Annually
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills: Ai ToolsFinancial Innovation Platform
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.
Top Skills: Customer Support SoftwareHubspotSalesforce
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
175K-200K Annually
Senior level
175K-200K Annually
Senior level
Healthtech • Pharmaceutical • Hospitality
This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.
Top Skills: Analytical ToolsDigital ToolsPharmacy Benefit Manager Systems
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
145K-160K Annually
Senior level
145K-160K Annually
Senior level
Cloud • Software
The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.
Top Skills: B2B SaasCloudFinopsInfrastructureSecurity
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Reposted 10 Hours AgoSaved
Remote or Hybrid
Remote Washington, DC
Mid level
Mid level
Computer Vision • Machine Learning • Mobile • Productivity • Software
The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.
Top Skills: Ai Development ToolsAndroidCobolFlutterGainsightiOSPlanhatReact NativeSalesforceSdks
Reposted 10 Hours AgoSaved
Remote
Remote Washington, DC
Mid level
Mid level
Cloud • Software • Analytics
The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.
Top Skills: AmlCloudFinancial Crimes SoftwareFraud Solutions
Reposted YesterdaySaved
Remote
Remote Washington, DC
Mid level
Mid level
Healthtech • Information Technology • Software
The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.
Top Skills: Enterprise Account ManagementHealthcare Technology
YesterdaySaved
Remote
Remote Washington, DC
140K-185K Annually
Senior level
140K-185K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.
Top Skills: Drone TechnologiesPublic Safety Technology ProgramsUas Operations
Reposted YesterdaySaved
Remote
Remote Washington, DC
Mid level
Mid level
Marketing Tech
This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.
Top Skills: GorgiasKlaviyoMeta Ads ManagerSms Platforms
YesterdaySaved
Remote
Remote Washington, DC
118K-160K Annually
Senior level
118K-160K Annually
Senior level
Software • Business Intelligence
The Manager of Customer Success leads a team to ensure customer satisfaction, drive product adoption, and manage portfolio performance, overseeing onboarding, renewals, and risks.
Top Skills: SaaS
YesterdaySaved
Remote
Remote Washington, DC
167K-213K Annually
Senior level
167K-213K Annually
Senior level
Information Technology • Cybersecurity
The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.
Top Skills: AIAutomationLlm-Based ToolingPredictive AnalyticsTelemetryUsage Data
YesterdaySaved
Remote
Remote Washington, DC
Senior level
Senior level
Edtech • Machine Learning • Software • Database
The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.
Top Skills: B2B SaasDashboards
YesterdaySaved
Remote
Remote Washington, DC
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.
Top Skills: ChurnzeroClientsuccessCustomer Success Automation PlatformsGainsight
YesterdaySaved
Remote
Remote Washington, DC
Expert/Leader
Expert/Leader
Information Technology • Software
Drive high retention and expansion for key clients as a strategic advisor, optimizing payment solutions and cultivating executive relationships.
Top Skills: Salesforce
YesterdaySaved
Remote
Remote Washington, DC
Senior level
Senior level
Artificial Intelligence • Software
The role involves driving customer onboarding, AI solution deployment, CRM integration, and managing stakeholder relationships to optimize service outcomes.
Top Skills: Agentic AiAIAPIsGenerative AiLlmsMicrosoft DynamicsNlpOracle CxSalesforceServicenow
YesterdaySaved
Remote
Remote Washington, DC
55K-60K Annually
Junior
55K-60K Annually
Junior
Marketing Tech • Consulting
The Client Success Manager will manage client relationships, oversee onboarding, and ensure satisfaction while collaborating with the media buying team for effective campaign execution.
Top Skills: ClickupCrm SystemsGoogle SuiteMeta Ads ManagerMeta Business Suite
YesterdaySaved
Remote
Remote Washington, DC
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Digital Media • News + Entertainment • Other
The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.
Top Skills: Google Office Suite
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