Top Remote Jobs in Santa Cruz, CA

Lead and execute integrated national brand campaigns and drive-period activations. Coordinate stakeholders, develop creative assets and toolkits, manage media and partner deliverables, collect performance data, support budgeting/RFPs and vendor management, and run campaign planning and post-campaign evaluations to grow brand reach and revenue.

Manage end-to-end coordination of celebrity and sports-related wishes, acting as liaison with talent representatives and chapters. Oversee scheduling, logistics, onsite support, CRM tracking in Salesforce, relationship-building with entertainment/sports contacts, cross-functional planning, and story/media coordination, ensuring tailored, safe, and mission-aligned wish experiences.

Design and own post-sales programs (onboarding, service standards, VOC, enablement, partner readiness). Synthesize CSAT/NPS and support signals into product and ops improvements, build scalable enablement and partner onboarding, track program health (time-to-value, NRR, retention), and coordinate cross-functional stakeholders to drive retention and expansion.

Manage onboarding, adoption, and renewals for insurance clients by leading rollouts, coordinating internal resources, advising Anti-Fraud/Claims/Underwriting teams, tracking KPIs, delivering executive business reviews, driving retention and growth, and surfacing customer feedback to product and leadership.

Manage end-to-end operational execution of high-volume ETF launches, coordinating internal teams and external vendors, maintaining launch documentation, communicating with clients, mitigating risks, and improving processes to ensure timely, accurate launches and a strong client experience.

Manage development operations and donor stewardship, staff the President, draft donor correspondence and briefings, prepare proposals and impact presentations, maintain CRM tracking, support fundraising trips and events, and coordinate cross-functionally to execute fundraising and communications efforts for 2026–2027.

Support the Customer Support Manager by leading and coaching support reps, handling escalations, monitoring KPIs, managing ticket queues, training new hires, driving process improvements, collaborating cross-functionally, and supporting retention-focused customer service for a telecommunications provider.

Lead design and development of multi-tenant backend services and APIs for a space communications platform on AWS. Build scalable, secure services with automation, testing, and mentorship of junior engineers; interact with customers and partners and support operations for US government satellites.

Build and lead development of core backend platform services for a space communications ground system. Design and implement multi-tenant cloud-native APIs and services with automation and security, own features end-to-end, mentor junior engineers, and collaborate across teams to support US government satellite operations.

Sell Advarra products and services to assigned accounts from prospecting through contract signature. Build and maintain pipeline in CRM, deliver virtual demos, close deals, collaborate with legal/contracts and internal sales/marketing teams, forecast sales, and provide exceptional customer service to meet revenue and booking targets.

Lead financial performance, retention, and growth for assigned enterprise accounts. Build executive relationships, drive expansion and stabilization strategies, run QBRs/ABRs, coordinate cross-functional delivery, monitor performance, mitigate risks, and maintain account records in Salesforce to ensure operational excellence and client satisfaction.

Lead the Americas Customer Success organization, managing Team Leads/Managers to drive retention, expansion, product adoption, and customer value. Ensure proactive adoption, success-plan execution, executive engagement, and close partnership with Sales, Technical Delivery, Product, and Support. Build leadership bench, coach on cybersecurity adoption and executive storytelling, and influence renewal and expansion outcomes.