Top Remote Jobs in Santa Cruz, CA

Serve as liaison between business and IT to translate requirements into technical solutions. Analyze processes, develop and maintain automated workpapers and reports using VBA, Power Query, and SQL, support system design and testing, document workflows and user guides, improve automation and data integrity, and collaborate with stakeholders and IT to implement scalable reporting solutions.

Partner with the US CEO to maximize effectiveness by managing priorities, coordinating international teams, anticipating needs, supporting strategic initiatives, and ensuring seamless daily execution in a fast-paced global organization.

Perform outbound prospecting across phone, email, and social channels to identify and qualify leads, schedule sales appointments, maintain CRM records in Salesforce, collaborate with marketing, research target markets, and support sales materials to drive pipeline growth for an AI-driven sewer inspection platform.

Design, build, test, and document client-side networking software for Tailscale's dataplane. Improve connectivity between clients, subnet routers, and exit nodes, optimize performance and reliability, resolve complex customer network escalations, collaborate with product and engineering, and engage with the open-source community.

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.

Manage strategic New Verticals accounts as a Customer Success Manager: drive program strategy, adoption, growth, renewals, and forecasting. Lead consultative customer engagements, analyze usage, identify expansion opportunities, and collaborate cross-functionally to deliver value and retention.

Serve as the primary FP&A partner for G&A functions, owning annual budget and rolling forecasts, headcount modeling, KPI definition, monthly business reviews, variance and driver analysis, financial modeling for investments, partnering with Accounting, and improving planning processes and tooling (Anaplan, NetSuite, Excel, AI-assisted workflows).

Lead planning, management, and execution of museum fundraising and high-touch events including the annual Gala, donor engagements, exhibition openings, rentals, and Director-level projects. Oversee budgets, fundraising strategy, financial tracking, donor management, and cross-departmental event workflows.

Design, develop, and deliver engaging, scalable learning solutions using multimedia and user-centered approaches. Manage ID projects, stakeholder engagement, LMS integration, eLearning standards (SCORM/AICC/xAPI), and apply adult learning theory, Design Thinking, Agile methods, and AI tools to create blended and virtual training for global employees.

Own success, retention, and growth for a ~25-account portfolio. Manage renewals, mitigate risk, identify expansion opportunities, forecast revenue, coordinate cross-functional support, deliver excellent customer communication, and drive one measurable internal improvement project per quarter after onboarding.

Lead claims quality improvement by developing audit programs, automated review processes, dashboards, and compliance controls. Analyze trends, implement policies and training, coordinate post-audit action plans, and partner with stakeholders to drive claims handling excellence and regulatory adherence.

Lead Sardine's federal GTM: build and qualify pipeline, manage capture cycles through contract award, engage agency stakeholders and SIs, coordinate demos with solutions engineering, maintain Salesforce pipeline, and represent the company at federal industry events.

Build and automate AI-driven marketing workflows end-to-end. Own lead scoring, routing, campaigns, content production, events, and reporting. Maintain marketing data integrity, manage HubSpot/Salesforce integrations, develop playbooks for AI tools, and create dashboards to measure marketing ROI and pipeline performance.