Top Remote Jobs in Santa Cruz, CA

Leads marketplace data and insights for PSA Marketplace businesses, translating transactional, marketing, operational, product, and behavioral data into strategic decisions. Owns analytics metrics and stack, partners cross-functionally on product, marketing, fraud, and infrastructure insights, delivers executive reporting, and manages a lean analyst team while remaining hands-on with SQL and business intelligence tools.

Provides executive-level technical advisory and pre-sales guidance to public sector customers on DevSecOps, application security, compliance, cloud platforms, and secure software delivery. Builds relationships with technology and security leaders, delivers thought leadership, supports government publications and standards discussions, partners with sales, marketing, and product teams, and translates field feedback into strategy, enablement, and technical content. This is a remote individual contributor role without direct people management responsibilities.

Design, build, operate, and scale GitLab Orbit backend services in Rust across distributed cloud-native environments. Improve Kubernetes deployments, infrastructure automation, observability, reliability, incident readiness, multi-tenant isolation, data workflows, graph query capabilities, indexing pipelines, cloud storage integrations, and API/MCP surfaces. Own technical designs through rollout while collaborating asynchronously with infrastructure, security, AI, data, delivery, and SRE teams.

Leads GitLab’s Agentic Software Delivery product section across continuous integration, artifact management, continuous deployment, and observability. Owns three-year strategy, product vision, business outcomes, adoption, retention, revenue, investment decisions, pricing, packaging, and go-to-market execution. Manages senior and principal product managers, partners with Engineering and commercial teams, and guides customers toward AI-powered software delivery. Requires strong technical fluency in DevOps, executive communication, portfolio leadership, and experience with AI-native product management.

Designs, builds, and scales backend services and integrations for payments, billing, identity, and partner connectivity. Sets technical vision and architecture for distributed systems, leads cross-team delivery, manages production rollouts, builds fault-tolerant services and data pipelines, and mentors engineers. The role partners with product, design, and engineering teams to deliver frequent, reliable improvements for Flex’s rent payment platform.

Design, build, and scale backend services and integrations for payment, billing, identity, and partner systems. Own API scoping, design, implementation, deployment, and production operations with minimal oversight. Build fault-tolerant systems, data pipelines, and scalable architectures while collaborating with product, design, engineering, and external partners. Contribute to reliability monitoring, observability, automation, technical standards, and mentoring in a distributed team.

Build and own full-stack MarTech services, scalable APIs, event-driven systems, data pipelines, and customer-facing web experiences. Integrate advertising, analytics, messaging, and marketing platforms while supporting attribution, identity resolution, experimentation, acquisition, and retention. Collaborate cross-functionally with marketing, product, data, design, and engineering teams to launch measurable growth initiatives. Mentor engineers and establish technical best practices across high-scale marketing infrastructure.

Own the full enterprise SaaS sales cycle, from prospecting through executive negotiations and close, while expanding existing accounts. Build pipeline, manage forecasts, develop executive relationships, and partner with Product, Marketing, Customer Success, and Leadership to refine go-to-market strategy. Contribute to sales enablement, account strategy, sales methodology, and the growth of a scalable commercial organization.

Manage a portfolio of accounting and bookkeeping partners to drive retention, platform adoption, revenue growth, and subscription expansion. Conduct business reviews, create success plans, identify churn risks, and position Xero capabilities including payroll, bill pay, analytics, and AI tools. Use Salesforce CRM for account health, forecasting, and pipeline management while collaborating with consultants, sales operations, marketing, finance, and customer experience teams.

Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.

Calculates, adjusts, audits, and processes sales commissions for agents. Maintains commission databases and records, investigates payout disputes, reconciles discrepancies, answers commission and 1099 questions, supports recurring commission processes, and recommends process improvements while ensuring accurate and timely payments.

Own reliability, scalability, security, observability, and incident response for production applications across AWS and on-premises DoD environments. Build monitoring and alerting, define SLIs and SLOs, lead post-incident reviews, automate infrastructure with Terraform and Ansible, operate Kubernetes clusters, embed RMF and STIG controls, reduce operational toil, and support secure air-gapped deployments.

Own strategic affiliate and publisher partnerships across credit cards, home lending, and deposits. Responsibilities include sourcing and onboarding partners, negotiating commissions and placements, managing performance and ROI, leading quarterly business reviews, coordinating cross-functional campaign execution, testing new formats, and improving partnership processes.

Own strategic affiliate and publisher partnerships across credit cards, home lending, and deposits. Responsibilities include partner management, business development, deal negotiation, performance and ROI tracking, quarterly business reviews, campaign execution, testing, process improvement, and managing a team of Partnership Managers. Requires 3–5 years of affiliate or publisher partnership experience, strong negotiation and analytical skills, platform fluency, and stakeholder management.

Design, develop, deploy, and support AI solutions including generative AI applications, agents, workflow automation, document intelligence, and retrieval-augmented generation. Partner with business and IT teams to identify use cases, integrate enterprise platforms and data sources, establish prompt and evaluation standards, support AI governance and security, monitor solution performance, and train employees on responsible AI adoption.

Build, monitor, and scale resilient cloud infrastructure across multi-region and multi-cloud environments. Develop Kubernetes controllers and infrastructure tools using Go, Python, Ruby, and Terraform; maintain Datadog observability; diagnose complex production performance and reliability issues; automate failover and capacity management; and collaborate with engineering teams on architecture and infrastructure improvements.

Provides partner-facing support for cybersecurity incidents through email, chat, and phone. Triages SOC queues, troubleshoots security and product questions, translates findings into practical guidance, coordinates escalations, supports high-severity incident calls, documents investigations, manages follow-ups, and contributes to knowledge-base and process improvements. The role includes scheduled live coverage and occasional weekend or on-call support.