Top Remote Jobs in Rochester, NY

The Senior Default Business Analyst elicits, documents, validates, and manages business and system requirements for mortgage default projects. The role bridges business stakeholders and Information Systems, develops testing strategies and UAT materials, supports implementation validation, analyzes data using Power BI and DAX, identifies trends, improves processes, supports audits, and assists with regulatory and servicing updates. The analyst also mentors junior staff and resolves escalated issues.

Supports applied research and evaluation projects for utility clients by collecting and analyzing qualitative and quantitative data, conducting interviews and surveys, creating visualizations, documenting methods, and contributing to client-ready reports and presentations. The role involves collaborative project delivery, quality control, task management, and developing foundational consulting and energy industry expertise under guidance from experienced team members.

The Business Intelligence Engineer analyzes complex internal and external data to solve business problems and deliver actionable insights to decision-makers. Responsibilities include integrating, analyzing, summarizing, and presenting data; conducting root cause analysis; using SQL, SAS, Databricks, and advanced Excel; and supporting data-driven business decisions. This is a remote role with occasional travel for training or meetings.

Leads the lifecycle of Humana’s enterprise consent and preference management platform, including backlog ownership, requirements, integrations, delivery coordination, compliance, adoption, and performance optimization. Partners with engineering, marketing, digital, CRM, legal, privacy, compliance, data, and business teams to deliver omnichannel consent capabilities. Tracks KPIs, improves data quality and activation, reduces operational friction, and ensures transparent customer experiences aligned with regulatory requirements.

Leads the strategy, roadmap, lifecycle management, adoption, and modernization of provider CRM capabilities. Owns customer profiles, segmentation, lead and campaign management, workflow automation, reporting, integrations, data governance, and AI-driven personalization. Partners with business, operations, engineering, analytics, and digital teams to translate priorities into scalable products, improve provider engagement and satisfaction, and drive operational and business outcomes. Mentors product managers and leads change management and continuous optimization.

Coordinates repossession and vehicle remarketing activities for delinquent accounts. Responsibilities include member and vendor communication, account reviews, required letters and scrubs, inventory and status monitoring, workflow issue resolution, escalation, and compliance with lending regulations and company policies.

Leads strategic programs and operational orchestration for a unified go-to-market organization. Responsibilities include establishing business cadences and governance, launching sales plays, coordinating Sales, Marketing, Finance, and IT, managing systems and data infrastructure roadmaps, overseeing program plans, budgets, risks, and mentoring program managers and analysts.

Supports Growth customers by partnering with account executives on technical sales. Delivers demonstrations, presentations, whiteboards, training, proof-of-value outcomes, and customer test plans. Serves as a trusted cloud security advisor across AWS, Azure, and GCP, articulates platform value, learns new technologies and product features, and contributes to quarterly sales targets.

Lead the Methods and Insights engineering teams, overseeing hiring, coaching, performance management, delivery, operational health, architecture, and developer experience. Partner with product leaders and founders to sequence work, manage risk, improve engineering processes, and ship reliable systems. Build AI-agent development practices, shared components, CI gates, conventions, and harnesses that help engineers move quickly while maintaining quality.

Build, automate, and operate scalable AWS infrastructure, including networking, compute, CI/CD, databases, and observability. Develop internal tools and self-service platforms, manage infrastructure with Terraform, collaborate with engineering teams, participate in on-call rotations, and replace repetitive operational work with software and permanent incident fixes.

Build and maintain scalable full-stack systems, backend services, distributed systems, and APIs powering LaunchDarkly’s AgentControl product. Develop primarily with Go, Python, and TypeScript while working with AWS, CockroachDB, Datadog, DeepEval, and FastAPI. Responsibilities include architecture, performance optimization, reliability, production ownership, on-call support, design collaboration, mentoring, and developing AI and GenAI workflows.

Own post-sales customer success for LaunchDarkly accounts, guiding onboarding, implementation, adoption, risk mitigation, renewals, and expansion. Provide technical and prescriptive guidance to developer-focused customers, build champions and executive relationships, coordinate cross-functional teams, and manage retention and renewal forecasts. The role requires strong customer success, sales, project management, and technical product experience, preferably in DevOps.

Design user-centered, functional, and visually appealing interfaces for digital products. Conduct user research, create personas and journey maps, collaborate with product managers and engineers, iterate based on feedback, and ensure designs are implemented accurately and efficiently.

Leads Salesforce product ownership and program delivery, including roadmap development, backlog prioritization, Agile execution, solution review, UAT, quality governance, adoption, and KPI reporting. Manages a multidisciplinary team of project managers, Scrum Masters, architects, and QA professionals, with responsibility for hiring, coaching, performance management, capacity planning, and vendor coordination. Partners with executives, Sales, business stakeholders, and technical teams to deliver value-driven CRM solutions aligned with strategic objectives.

Designs, implements, and improves secure, reliable infrastructure services across hybrid cloud environments. Leads infrastructure projects, complex incident resolution, configuration compliance, patching, automation, disaster recovery, audits, and tool evaluations. Develops operational policies and documentation, mentors junior engineers, and coordinates with security, network, application, cloud, and service desk teams. Requires advanced cloud, systems administration, infrastructure automation, security, troubleshooting, and technical leadership experience.

Leads cloud and systems administration initiatives across hybrid infrastructure. Owns production system lifecycle, security, patching, monitoring, backup and disaster recovery. Leads incident response, root-cause analysis, change reviews, automation, standards development and audit readiness. Partners with Security and other technical teams, manages vendors, documents operational processes, and mentors junior administrators. Requires advanced Windows Server and Linux administration, PowerShell automation, cloud platform experience across Azure, AWS and Google Cloud, and experience in regulated environments.

Senior Commercial Counsel will independently lead enterprise customer negotiations and advise on subscription, data processing, partner, and vendor agreements. The role supports West Coast sales teams, manages contracts through the full lifecycle, provides transaction guidance, and helps streamline contracting processes. Candidates need substantial in-house transactional and SaaS contracting experience, strong communication and organizational skills, proficiency with Microsoft Office and Google Product Suites, and an active law license in good standing.

Maintains accurate general ledger records, prepares journal entries and reconciliations, supports month-end close, financial reporting, flux analysis, audits, and US GAAP compliance. The role manages capitalized software, intercompany transactions, VAT reconciliations, accruals, internal controls, and accounting processes. It collaborates cross-functionally, resolves discrepancies, supports FP&A and operations, contributes to projects, and mentors junior accounting staff.

The Enterprise Account Executive will drive full-cycle enterprise SaaS sales, including territory planning, pipeline generation, cross-sell, upsell, net-new acquisition, executive engagement, product demonstrations, and deal closure. The role targets Fortune 500 organizations, develops complex multi-stakeholder business cases, builds Big Four and boutique-firm partnerships, and collaborates with SDR, solutions, implementation, and customer success teams. The position is remote in California and requires 25%–30% travel.