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Top Remote Customer Success Jobs in Rochester, NY
Healthtech
The Customer Success Manager for the Public Sector at Verily will build relationships with key stakeholders, manage client interactions, create success plans, secure renewals, and ensure a positive customer experience.
Software
As a Customer Success Engineer, you'll provide technical support and guidance to customers, ensuring seamless adoption of Torq's automation platform, collaborating with teams to enhance product offerings based on customer feedback.
Top Skills:
APIsAutomationCloud EnvironmentsEdrScriptingSecurity Operations CentersSIEMSoarSoc
Information Technology • Marketing Tech • Analytics
The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.
Top Skills:
AnalyticsDigital Marketing
Software
The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.
Top Skills:
AIAi/Ml-Driven Customer Success Platforms (GainsightCatalystChorus)Google SuiteMicrosoft SuiteSalesforce
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage and grow client relationships through data-driven performance marketing strategies, ensuring client satisfaction and exceeding acquisition goals.
Top Skills:
Data-Driven ContentEverflowHasoffersLookerReporting ToolsTune
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage client relationships, execute performance marketing strategies, analyze data for optimization, and collaborate cross-functionally to achieve client goals.
Top Skills:
Data-Driven ContentEverflowHasoffersLookerPerformance MarketingReporting ToolsTracking PlatformsTune
Software • Cybersecurity
The Associate Customer Success Engineer ensures customer satisfaction by optimizing platform usage, providing training, troubleshooting issues, and influencing product development based on customer feedback.
Top Skills:
APIsPythonSQLWeb Services
Healthtech
Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.
Top Skills:
SQL
Cloud • Security • Software
The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.
Top Skills:
AWSAzureContainersGCPLinux
Cloud • Security • Software
As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.
Top Skills:
Analytics ToolsAutomation ToolsCustomer Success Tools
Cloud • Security • Software
The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.
Top Skills:
AWSAzureGCPLinux
Artificial Intelligence
The Customer Success Manager will manage the customer lifecycle from onboarding to renewal, helping health systems achieve ROI through AI solutions, while collaborating with cross-functional teams.
Top Skills:
Data AnalyticsDicomHl7PacsRisSalesforce
New
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Software
Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.
Top Skills:
Crm PlatformsCustomer Success SoftwareGainsightHubspot
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills:
Bi ToolsCrm PlatformsCustomer Success Software
Artificial Intelligence • Software
The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.
Top Skills:
CRM
Software
As a Technical Customer Success Manager, you'll drive customer engagement and retention by providing onboarding, technical guidance, and managing customer pilots.
Top Skills:
Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Enterprise Web • Other • Software
The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.
Top Skills:
Automated TestingSaaS
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills:
AICsp ToolsSaaSSalesforce
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.
Top Skills:
AISaaS
Cloud • Software
Lead and manage the Customer Success team, ensuring high customer retention and satisfaction while driving team performance and collaboration across departments.
Top Skills:
Cloud TechnologyCustomer Success ManagementData AnalysisOpen Source SoftwareSaaS
Cloud • Enterprise Web • Software
The Customer Success Architect will guide customers through technical challenges, driving platform adoption and ensuring maximum value while building relationships across customer organizations.
Top Skills:
KubernetesOpentelemetryPrometheus
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills:
Google DocsLinearSlackZoom
Blockchain • Hardware • Software • Energy • Cryptocurrency • Big Data Analytics
The Customer Success Manager at Luxor will lead the Support Team to enhance client satisfaction and outcomes, drive adoption, retention, and manage customer relationships effectively.
Top Skills:
Analytical ToolsCRMHubspotKnowledge Management PlatformsSQLSupport Ticketing
Top Companies in Rochester, NY Hiring Remote Customer Success Roles
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