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Top Remote Customer Success Jobs in Rochester, NY
Artificial Intelligence • Cloud • Software
The Customer Support Network Engineer will deliver technical support, solve customer problems, and collaborate with teams to enhance customer experience.
Top Skills:
BgpCiscoIp NetworkingIs-IsJuniperOspf
Big Data • Fintech • Database • Analytics • Financial Services
Provide technical support to clients, troubleshoot issues, collaborate with engineering teams, and create documentation to enhance service delivery.
Top Skills:
JavaScriptRest ApisSQL
Fitness • Healthtech
The Appeals Clinician I conducts clinical appeal reviews, applying nursing expertise to ensure compliance with policies and guidelines while consulting with physician advisers. The role also involves educating non-clinical staff about clinical cases.
Top Skills:
Microsoft AccessExcelMicrosoft PowerpointMicrosoft Word
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Healthtech • HR Tech • Information Technology • Other • Software
The Director, Customer Operations leads the Customer Operations team, ensuring successful project delivery and customer satisfaction while collaborating with various departments to drive efficiency and strategic goals.
Top Skills:
HrProject ManagementSaaS
Fintech • HR Tech • Social Impact • Software • Financial Services
As a 401(k) Implementation Specialist, you will onboard new clients, support setup of 401(k) plans, ensure customer satisfaction, and identify process improvements.
Top Skills:
SaaS
Artificial Intelligence • Cybersecurity
The Partner Success Manager will lead the post-sales experience for MSSPs and MSPs, ensuring successful deployment and value realization of NodeZero, while building relationships and optimizing partner performance.
Top Skills:
ConfluenceGainsightJIRASalesforce
Edtech
The Curriculum Specialist role involves assisting CFP candidates, moderating virtual classrooms, supporting educational content development, and collaborating with students to enhance financial planning education.
Top Skills:
AIOnline Learning PlatformsVirtual Learning Environments
Edtech
The Partnership Enablement Intern will design training materials, support onboarding, and assist in developing sales strategies within an educational tech company.
Top Skills:
CRMElearning ToolsGoogle WorkspaceInstructional Design MethodologiesLearning Management SystemMS Office
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director of Client Success manages employer accounts, ensuring client satisfaction and retention while collaborating with internal teams to drive revenue growth.
Sports
As a Customer Support Associate, you'll provide exceptional service via live chat, assist with account management, and ensure a seamless onboarding experience for users.
Top Skills:
Intercom
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Top remote Companies in Rochester, NY Hiring Customer Success Roles
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