Top Remote Customer Success Jobs in Rochester, NY

The Vice President of Customer Success will lead customer support and success initiatives, focusing on customer satisfaction, retention, and growth while managing a team and strategic account relationships.

The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.

As a Customer Success Manager, support customer success from onboarding to renewal, promote platform adoption, and ensure customer satisfaction.

The Customer Success Manager will assist customers in leveraging Routeware’s software and hardware solutions for waste management, ensuring their success and subscription renewals.

As a Sr. Customer Success Manager, you will advise enterprise clients, manage their success with content intelligence, and build strong relationships to achieve business outcomes.

As the Enterprise Client Success Manager, you will enhance client relationships, drive commercial conversations, manage ESG topics, and lead projects to improve client processes.

The Senior Customer Success Manager will guide enterprise customers in implementing Parspec's platform, ensuring adoption and driving retention and growth. Responsibilities include managing executive relationships, facilitating onboarding and training, and integrating customer feedback into product development while developing best practices for the CSM team.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

As a Customer Success Manager, you'll drive customer adoption, retention, and growth, ensuring customers maximize the value of solutions through engagement, health monitoring, and relationship management.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.

As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.

The Senior Manager, Customer Success will lead a team of Customer Success Managers, focusing on achieving performance targets, training, development, and managing customer engagements and escalations.

The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.

As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.

Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Client Success Manager ensures client satisfaction and success by managing relationships, data records, and project execution, while collaborating with internal teams.

The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.