Top Remote Customer Success Jobs in Rochester, NY

As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.

As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.

As an Enterprise Customer Success Manager, you will manage strategic relationships to ensure customer satisfaction, retention, and growth, through a consultative, data-driven approach.

Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.

The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.

The Customer Success Specialist manages customer inquiries, resolves complaints, and ensures client satisfaction, working closely with the sales team.

The Customer Success Engineer will serve as the main contact for B2B customers, addressing technical inquiries, resolving support tickets, and collaborating with teams to improve the Artemis platform.

As a Legal AI Customer Success Manager, you will partner with Fortune 500 legal and marketing teams to adopt AI solutions, translate regulations into actionable logic, drive workflow redesign, and build trust with stakeholders.

As a Customer Success Manager at Vitable, you'll drive customer engagement, retention strategies, and handle inquiries while collaborating cross-functionally to enhance client experience.

Manage relationships with enterprise partners, ensure technical integration, provide customer support, and advocate for client needs while developing processes and tracking success metrics.

The Strategic Customer Success Manager ensures enterprise clients successfully adopt and leverage a cloud-native software platform, driving user engagement and satisfaction through change management and customer advocacy.

The Customer Success Manager will enhance customer experience, drive adoption of products, manage relationships, recover at-risk accounts, and support renewals and expansion opportunities through effective communication and collaboration.

The Client Success Manager coordinates client communications and manages client relationships, utilizing Google Analytics to track campaign performance and ensuring client retention through exceptional service.

The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.

The Client Success Manager oversees enterprise accounts, ensuring client satisfaction and success through onboarding, renewals, and upselling opportunities. They collaborate across teams and manage client relationships to drive growth and retention.

The Director of Customer Success will develop client relationships, manage a portfolio of health system clients, and drive product expansion while ensuring a positive experience with the SmarterDx platform.

The Customer Success Analyst will onboard and manage low-ARR accounts, ensuring successful adoption of H1 solutions and building client relationships.

As a Customer Success Analyst, manage low-ARR accounts, onboard clients, analyze metrics, and prepare reports to ensure customer success.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.

The Customer Success Architect will design solutions for customers, ensuring technical implementation success, driving product adoption, and influencing product development.

The Vice President of Customer Success will lead customer support and success initiatives, focusing on customer satisfaction, retention, and growth while managing a team and strategic account relationships.

The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.

As a Customer Success Manager, support customer success from onboarding to renewal, promote platform adoption, and ensure customer satisfaction.