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Top Remote Tech Support Jobs
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager of Technical Support Engineering will lead a team of engineers in resolving customer issues, enhance support processes, and improve the overall customer experience.
Top Skills:
CybersecuritySaaS
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
In this role, you will troubleshoot customer issues, analyze logs, collaborate with teams, and provide support on vulnerability management systems.
Top Skills:
LinuxmacOSPacket InspectionRegexWindowsWireshark
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer III, you will troubleshoot complex issues, mentor team members, and improve customer experience through collaboration and expertise in various technologies.
Top Skills:
AjaxAndroidAnsibleApacheAWSAzureBgpBmcChefCloud FoundryCSSDnsGCPHTMLHTTPIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowSQLSslTcp/IpWeblogicWebsphere
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Product Specialist III, you'll troubleshoot complex issues, mentor team members, and enhance customer experience through collaboration and training.
Top Skills:
AjaxAnsibleApacheAWSAzureBgpBmcChefCloud FoundryCSSDnsGCPHTMLHTTPIisJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowSQLSslTcp/IpWeblogicWebsphere
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Manager will lead a technical support team, enhance processes, improve customer experience, and foster collaboration across various teams.
Top Skills:
Cloud ApplicationsCustomer SupportCybersecuritySaaS
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provide exceptional customer support for the Enterprise Legal Management platform, troubleshooting issues and delivering solutions to clients. Collaborate with teams to enhance user experience and maintain high service standards.
Top Skills:
Enterprise Legal Management Platform
New
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Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.
Top Skills:
APIsDhcpDnsHTMLMySQLOracleSaaSSftpSQL ServerSsoTcp/IpXMLZendesk
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills:
Microsoft SuiteSalesforce
Software • Cybersecurity
The Technical Support Engineer provides technical support to customers by diagnosing and resolving software and hardware issues and documents interactions through Zendesk.
Top Skills:
JIRANetwork ProtocolsZendesk
Software
As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.
Top Skills:
AngularIntercomLaravelMySQLPHP
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills:
Microsoft Office Suite
Semiconductor • Energy
The Technical Support Engineer is responsible for advanced technical support for SMA's large scale systems, troubleshooting issues, preparing system commissioning, mentoring, and collaborating with various departments.
Top Skills:
Microsoft Office SuitePhotovoltaic SystemsSolar Technology
Semiconductor • Energy
The Technical Support Engineer provides advanced technical support for SMA's large scale products, troubleshooting issues and mentoring teams. Responsibilities include preparing commissioning, coordinating customer inquiries, creating training materials, and interfacing with R&D for product optimization.
Top Skills:
Excel)JIRAMicrosoft Office Suite (WordPowerPoint
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills:
APIsBlockchainCloud Platforms
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills:
DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Food • Healthtech • Biotech
The role involves providing Level 1 technical support for LGC's software products, managing customer inquiries, documenting issues, and collaborating with teams to improve processes.
Top Skills:
IamqcMS OfficeMsdrxSalesforce
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