Top Remote Tech Support Jobs

The Manager of Technical Support Engineering will lead a team of engineers in resolving customer issues, enhance support processes, and improve the overall customer experience.

In this role, you will troubleshoot customer issues, analyze logs, collaborate with teams, and provide support on vulnerability management systems.

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

The Senior Technical Support Analyst provides technical support to customers, troubleshoots issues, mentors junior staff, and ensures high customer satisfaction.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide technical support for Avigilon Alta Video and Access, troubleshooting issues related to software, hardware, and network, ensuring customer satisfaction. Collaborate with partners and contribute to knowledge documentation.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.

As a Product Support Technical Specialist, you will coordinate the Service Request lifecycle, triage issues, manage SLAs, and facilitate communication between teams to resolve customer-reported issues efficiently.

The Affera Mapping Specialist provides technical and clinical support for cardiac mapping systems, trains physicians, collaborates with sales teams, and promotes product usage while achieving sales goals.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

The role involves supervising the technical support team, providing high-quality customer support, mentoring staff, monitoring SLAs, and collaborating with cross-functional teams.

Provide expert hardware support for Onto Innovation tools, develop action plans, improve existing support structures, and train field service engineers, with 50% travel required.

As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

The Technical Support L1 Specialist assists customers with inquiries about crypto mining, resolves issues, and provides consultations on products using various communication methods.

Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

Provide advanced post-sales support for Blue Planet products, resolving complex customer issues, developing automation solutions, and promoting continuous improvement.

As a Technical Support Engineer, you will diagnose technical issues, provide solutions, and ensure customer satisfaction across various environments, collaborating with teams for process improvements.