Top Remote Tech Support Jobs

In this role, you will troubleshoot customer issues, analyze logs, collaborate with teams, and provide support on vulnerability management systems.

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

The Senior Technical Support Analyst provides technical support to customers, troubleshoots issues, mentors junior staff, and ensures high customer satisfaction.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide technical support for Avigilon Alta Video and Access, troubleshooting issues related to software, hardware, and network, ensuring customer satisfaction. Collaborate with partners and contribute to knowledge documentation.

The Manager of Technical Support Engineering will lead a team of engineers in resolving customer issues, enhance support processes, and improve the overall customer experience.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.

As a Product Support Technical Specialist, you will coordinate the Service Request lifecycle, triage issues, manage SLAs, and facilitate communication between teams to resolve customer-reported issues efficiently.

The Software Sales Manager & Technical Support manages sales strategies, develops budgets, coordinates marketing efforts, and drives customer-focused initiatives to achieve financial goals.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.

The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.

As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.

Assist in troubleshooting electrical/mechanical components, provide technical support, respond to customer inquiries, and prepare proposals. Must maintain high customer service standards and communicate effectively.

Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.

The role involves providing phone and email support for POS software and hardware, troubleshooting technical issues, and maintaining product documentation.

Provide advanced post-sales support for Blue Planet products, resolving complex customer issues, developing automation solutions, and promoting continuous improvement.

This role provides technical support for Adtran's partners and end users, focusing on Optical Transport products through pre and post-sales services, including on-site support, installation, and documentation.