Top Remote Senior Technical Support Engineer Jobs

3 Hours AgoSaved
Remote
USA
Senior level
Senior level
Software
The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.
Top Skills: AnsibleChefConfiguration Management Tools (PuppetDistributed Storage SolutionsHelm)KibanaKubernetesKvmLinuxMonitoring Tools (GrafanaNagiosOpenstackPrometheus)PythonSaltShell ScriptingVirtualization Solutions (LibvirtVmware)
Reposted 2 Days AgoSaved
In-Office or Remote
2 Locations
125K-500K Annually
Senior level
125K-500K Annually
Senior level
Software
The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.
Top Skills: Erp Solutions (NetsuiteIpaas SolutionsOracleRest ApisSap)SQL
Reposted 3 Days AgoSaved
Remote
United States
Senior level
Senior level
Software • Cybersecurity
Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.
Top Skills: Active DirectoryGpoLinuxPowershellPythonWindows
Reposted 6 Days AgoSaved
In-Office or Remote
6 Locations
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills: DatadogDockerKubernetesOpentelemetryPythonTypescript
7 Days AgoSaved
Remote
United States
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.
Top Skills: AWSAzureDockerGCPGitHelmKubernetesLinuxTerraform
8 Days AgoSaved
Remote
United States
Senior level
Senior level
Security
The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.
Top Skills: Active DirectoryBashDnsFirewallsGroup PolicyHTTPIdentity And Access ManagementJavaeeJbossLoad BalancingMicrosoft Sql ServerMicrosoft Windows ServerOauthOraclePythonRestSAMLSQLTcp/IpTls/SslUnix/LinuxWeblogicWebsphereWildfly
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Reposted 8 Days AgoSaved
Remote
United States
Mid level
Mid level
Software
Provide advanced technical support for property management software, resolve complex issues, mentor junior engineers, and contribute to process improvements.
Top Skills: MariadbMssqlMySQLOracleRest ApisSoap Apis
Reposted 22 Days AgoSaved
Remote
United States
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills: Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Reposted 24 Days AgoSaved
Remote
United States
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
25 Days AgoSaved
Remote
USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.
Top Skills: AWSAzureDatadogDockerGCPGrafanaKubernetesPrometheusPulumiPythonTerraform
Reposted 25 Days AgoSaved
Remote or Hybrid
2 Locations
Senior level
Senior level
Information Technology • Software
Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.
Top Skills: AWSAzureHTMLHTTPLinuxSoapTcp/IpWeb BrowsersWeb ServicesWindowsXML
8 Days AgoSaved
Remote
2 Locations
90K-173K Annually
Senior level
90K-173K Annually
Senior level
Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills: AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
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