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Top Remote Senior Technical Support Engineer Jobs
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The Sr. Technical Support Engineer provides tier 2 support for complex, Linux-based enterprise software applications, coordinating with teams and mentoring new members to enhance customer satisfaction.
Top Skills:
DockerEm7FirewallsKafkaKubernetesLinuxMariadbMySQLPHPPythonRoutersSl1SnmpSQL
Software
As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.
Top Skills:
Azure AdGraphQLIpaas ToolsJavaScriptJSONMySQLOktaPostgresPythonRest ApisRubySQLXML
Information Technology • Consulting
The Senior Technical Support Engineer resolves complex technical challenges, mentors junior staff, leads critical issues, and collaborates with Engineering on product defects.
Top Skills:
Api DevelopmentCloud PlatformsInformation TechnologySQLWeb Services
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills:
Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
Information Technology • Internet of Things • Software • Virtual Reality
The Senior Technical Support Engineer delivers support to ServiceMax customers, resolving technical issues and providing guidance on SaaS applications with a focus on customer satisfaction.
Top Skills:
HTMLJavaJavaScriptOracleSalesforceSOQLSQL ServerWeb ServicesXML
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Senior Technical Support Engineer, you will manage technical cases, providing expert solutions across various software issues while mentoring peers and collaborating with cross-functional teams.
Top Skills:
JIRASaaSSalesforceSQLZendesk
Fintech • Software
The Senior Technical Support Engineer will handle escalated complex cases, resolve technical issues, and collaborate with product and engineering teams to enhance customer experience.
Top Skills:
AWSAzureC#GCPGitJavaJavaScriptPythonSQL
New
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Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer, you'll provide end-to-end technical support, manage escalations, advocate for customers, and collaborate with cross-functional teams to enhance customer satisfaction while functioning as a subject matter expert on Veza products.
Top Skills:
AWSAzureGCPIdentity Providers Such As OktaOracle CloudPythonRestful Apis
Software
The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.
Top Skills:
AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills:
Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
Senior Technical Support Engineers handle complex technical cases, mentor junior staff, and ensure customer satisfaction through collaboration with various teams.
Top Skills:
Cloud/Saas ArchitectureMS OfficeSalesforceServicecloudSQL
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Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills:
CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Software • Analytics
The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.
Top Skills:
AWSAzureGCPHdfsImply DruidKafkaKinesisMySQLPostgresS3SQLZookeeper
Security • Cybersecurity
The Technical Support Engineer will troubleshoot complex customer issues, support AI-driven transformations, enhance knowledge content, and collaborate across teams to improve customer experience.
Top Skills:
.NetDevsecopsJavaJira Service ManagementSalesforce Service CloudZendesk
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills:
APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
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