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Top Remote Senior Technical Support Engineer Jobs

48+ Job Results
3 Days Ago
Remote
320 Employees
7+ Years of Experience
320 Employees
7+ Years of Experience
Cloud • Information Technology
The Senior Technical Support Engineer at Wasabi will provide technical leadership in solving complex issues related to cloud storage and networking infrastructure. They will support enterprise customers in integrating their applications with Wasabi Cloud Storage and collaborate with the support team to enhance Wasabi's service. The ideal candidate must have hands-on experience with AWS S3 and be AWS Solution Architect Associate certified. They should also have at least 8 years of relevant work experience and 4 years of experience in technical support or network operations.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+25 More
3 Days Ago
Remote
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers through critical technical issues to ensure timely resolutions. They provide excellent customer support through various channels and collaborate with other teams to resolve complex issues. The role also involves identifying areas for process and product improvements. This position requires 4+ years of customer-facing technical support experience and strong troubleshooting skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
2 Days Ago
Remote
77 Employees
$75K-$107K Annually
5-7 Years of Experience
77 Employees
$75K-$107K Annually
5-7 Years of Experience
Digital Media
The Senior Technical Support Engineer at Gather is responsible for providing expert technical support to customers, leading troubleshooting efforts, and collaborating with internal teams to resolve complex issues. They also gather feedback to improve products and support processes.
16 Days Ago
Remote
170 Employees
7+ Years of Experience
170 Employees
7+ Years of Experience
Cybersecurity
Seeking a talented Senior Technical Support Engineer to provide solutions-based support to important customers. Responsibilities include deployment, troubleshooting, and support for the ThreatConnect product and related technologies. Must excel in a fast-paced environment and possess strong communication and problem-solving skills.
17 Days Ago
Remote
280 Employees
$100K-$118K Annually
1-3 Years of Experience
280 Employees
$100K-$118K Annually
1-3 Years of Experience
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
As a Senior Technical Support Engineer, you will provide customer support for Apollo's developer products and become knowledgeable in Apollo OSS and SaaS products. You will respond to and resolve customer support tickets, prioritize and escalate issues, collaborate with engineering and product teams, and develop technical support documentation.
Top Benefits:
401-K
Company Equity
Dental Insurance
+11 More
24 Days Ago
Remote
Hybrid
85 Employees
5-7 Years of Experience
85 Employees
5-7 Years of Experience
Automotive • Insurance
As a Senior Technical Support Engineer at HDVI, you will play a crucial role in solving production-related issues and ensuring high product service and satisfaction levels. Responsibilities include triaging support requests, responding to technical tickets, identifying root causes, and collaborating with various teams to resolve customer issues efficiently.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+22 More
2 Days Ago
Remote
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
AdTech • Digital Media • Marketing Tech
Support Engineer role at FreeWheel, a Comcast company, responsible for solving complex problems using technical tools like SQL and scripting languages. Requires a Bachelor's Degree in Computer Science or related field and experience in online advertising/internet marketing or video/television advertising technology.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
12 Hours Ago
Remote
Hybrid
700 Employees
$66K-$77K Annually
3-5 Years of Experience
700 Employees
$66K-$77K Annually
3-5 Years of Experience
Healthtech • Social Impact • Telehealth
The IT Support Engineer at Strive Health will be responsible for troubleshooting technical issues, providing support to employees, handling escalated tickets, and documenting processes. They will be the first line of support for all IT-related matters within the organization.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+62 More
3 Days Ago
Remote
20,000 Employees
$102K-$158K Annually
1-3 Years of Experience
20,000 Employees
$102K-$158K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to Performance and instance availability. This role requires strong technical skills in Java, scripting languages, relational databases, Unix/Linux, web applications stack, and performance tuning. It also involves working with high-value customers and developers, providing quality customer service, and being able to work outside normal business hours.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
4 Days Ago
Remote
Hybrid
350 Employees
5-7 Years of Experience
350 Employees
5-7 Years of Experience
Mobile • Security • Software • Cybersecurity
Join Keeper as a Systems Support Engineer to provide technical support for clients, resolve technical issues, communicate with customers in French and English, and work in a fast-paced environment. Requires expertise in IT management, system administration, Mac OSX, Windows, Linux, SSO, Active Directory, Firewalls, DNS, LDAP, Linux Shell, PowerShell, and cloud environments.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
4 Days Ago
Remote
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues related to performance and instance availability for the ServiceNow Technical Support team. The role involves mentoring junior team members, diagnosing performance degradation, and working with high-value customers. Strong technical and interpersonal skills are essential for this customer-facing position.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
Yesterday
Remote
1,600 Employees
$50K Annually
1-3 Years of Experience
1,600 Employees
$50K Annually
1-3 Years of Experience
Cloud • Information Technology • Productivity • Security • Sharing Economy • Software • Infrastructure as a Service (IaaS)
The Technical Support Engineer I interacts with our partners through multiple communication channels, providing technical support and escalation assistance on the vendors that we have on our line card. They create product knowledge documentation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+65 More
3 Days Ago
Remote
Hybrid
2,200 Employees
$115K-$204K Annually
7+ Years of Experience
2,200 Employees
$115K-$204K Annually
7+ Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead the Technical Support Engineering team to provide world-class support to mid-market and enterprise customers in a high-growth environment. Collaborate with cross-functional teams and drive customer satisfaction through resolving technical issues and challenges.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
4 Days Ago
Remote
637 Employees
$70K-$90K Annually
3-5 Years of Experience
637 Employees
$70K-$90K Annually
3-5 Years of Experience
Security • Cybersecurity
Technical Support Engineer role at Exabeam, a global cybersecurity company. Responsibilities include managing critical situations, triaging escalations, collaborating with various teams, and driving operational and product improvements. Remote role working East Coast hours.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
17 Days Ago
Remote
Hybrid
440 Employees
$60K-$75K Annually
1-3 Years of Experience
440 Employees
$60K-$75K Annually
1-3 Years of Experience
Healthtech • Software • Telehealth
SimplePractice is seeking an IT Support Engineer to maintain infrastructure components, implement internal technical solutions, and resolve user-reported issues. Responsibilities include creating solutions to support employee productivity, ensuring HIPAA compliance, integrating with office infrastructure, and providing troubleshooting support. Desired skills include tech savvy, problem-solving abilities, and documentation skills. Bonus points for a Bachelor's degree in Computer Science, experience in IT, and managing Mac laptops or UniFi hardware.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
18 Days Ago
Remote
Hybrid
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer at Motorola Solutions will collaborate with stakeholders to solve technical issues, identify product defects, lead troubleshooting efforts, mentor support teams, and provide exceptional customer experiences.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
7 Days Ago
Remote
70 Employees
$50K-$60K Annually
1-3 Years of Experience
70 Employees
$50K-$60K Annually
1-3 Years of Experience
Information Technology • Consulting
Support Engineer responsible for ensuring the stability and reliability of network infrastructure, resolving hardware issues, providing technical support, and maintaining documentation.
9 Days Ago
Remote
Hybrid
1,000 Employees
1-3 Years of Experience
1,000 Employees
1-3 Years of Experience
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Support Engineer - Tier 1 at NinjaOne, you will collaborate with cross-functional teams to resolve product issues, provide product training, share knowledge with partner teams, work on a set schedule with rotating on-call duties, and deliver prompt customer support.
Top Benefits:
401-K
Company Outings
Customized Development Tracks
+41 More
Yesterday
Remote
613 Employees
$54K-$66K Annually
1-3 Years of Experience
613 Employees
$54K-$66K Annually
1-3 Years of Experience
Big Data • Cloud • Security • Software • Cybersecurity
Support Engineer role at ExtraHop involving resolving technical issues for customers, data analysis, and hardware deployment support. Opportunity for career advancement within the company.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+49 More
7 Days Ago
Remote
77 Employees
1-3 Years of Experience
77 Employees
1-3 Years of Experience
Edtech • Fintech • Information Technology • Software
Looking for a Technical Support Engineer to join GiveCampus in a remote role, supporting Tier 2 issues for a fundraising platform. Responsibilities include coordinating support efforts, identifying trends, and contributing to all parts of the code base. Requires analytical thinking, communication skills, SQL database experience, and proficiency in development tools and frameworks. Bonus points for experience in high-level programming languages, MVC frameworks, front-end frameworks, testing frameworks, crowdfunding platforms, and fintech products.
Top Benefits:
Commuter Benefits
Dental Insurance
Health Insurance
+4 More
Yesterday
Remote
$90K-$120K Annually
1-3 Years of Experience
$90K-$120K Annually
1-3 Years of Experience
Consumer Web • Healthtech • Insurance • Software • Pharmaceutical
Join Parachute Health as a Support Engineer to provide technical support to customers, resolve technical issues, and improve implementation processes. Work with HL7, FHIR, APIs, and healthcare workflows in a fast-paced digital ordering platform for post-acute care.
Top Benefits:
401-K
Company Equity
Company Outings
+29 More
18 Days Ago
Remote
804 Employees
5-7 Years of Experience
804 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • Software • Database
As a Sr. Support Engineer, you will be responsible for maintaining and managing Postgres databases and providing guidance, support, and execution to clients. You will also collaborate with development resources, identify bugs and performance issues, and serve as the primary point of contact for premium customers.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
4 Days Ago
Remote
3,747 Employees
$50K-$84K Annually
3-5 Years of Experience
3,747 Employees
$50K-$84K Annually
3-5 Years of Experience
Security • Software
Technical Support Engineer at Sophos providing advanced troubleshooting and customer support for network and endpoint products. Requires a bachelor's degree in a related field and 3+ years of IT experience, including system administration roles.
4 Days Ago
Remote
1,500 Employees
$68K-$75K Annually
1-3 Years of Experience
1,500 Employees
$68K-$75K Annually
1-3 Years of Experience
Food • Software • Hospitality
Technical Support Engineer position at PAR, working on troubleshooting API integrations, SaaS support, log analysis, error monitoring, POS and payment integrations, and documentation. Requires technical degree, experience in technical support, strong API understanding, and communication skills.
Top Benefits:
401-K
401-K Matching
Company Equity
+38 More
Yesterday
Remote
506 Employees
$84K-$111K Annually
5-7 Years of Experience
506 Employees
$84K-$111K Annually
5-7 Years of Experience
Big Data • Analytics
The Support Engineer 5 will serve as the final point of escalation for advanced technical support, provide support to various audiences, drive customer success, and offer best practice recommendations across Azure resources.
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