Get the job you really want.
Top Remote Senior Technical Support Engineer Jobs
As a Senior Technical Support Engineer, you will provide mentorship to the support team, resolve complex customer issues, collaborate with product management, and improve processes. You'll educate customers, assist in troubleshooting, and maintain documentation while contributing to team training.
The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, triage customer issues, communicate via multiple channels, manage bug reporting, and maintain high customer satisfaction. They will collaborate with various teams, document support interactions, and assist in customer onboarding while staying updated on product features.
The Senior Technical Support Engineer at Mattermost will provide exceptional technical support to US Federal and Government customers, manage support tickets, troubleshoot issues, and collaborate with development teams to resolve bugs. Responsibilities include maintaining documentation, training new customers, and ensuring high customer satisfaction.
The Senior Technical Support Engineer is responsible for providing top-notch technical support for Apollo's OSS and SaaS products, managing customer support tickets, collaborating with engineering teams, and maintaining technical documentation. The role involves troubleshooting Kubernetes clusters, AWS, and GCP environments, as well as streamlining support processes while ensuring customer satisfaction.
The Senior Technical Support Engineer will provide exceptional support for customers, troubleshoot technical issues, analyze data flow within Longview Tax software, and collaborate with teams to enhance product quality and opportunities. The role involves leading calls with customers, documenting processes, and managing critical after-hours issues.
The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, manage support tickets, debug customer issues, and collaborate closely with development and other support teams. Responsibilities include maintaining documentation, training customers, and staying updated on product features.
The Platform Support Engineer will ensure the health and performance of Trumid's trading platform by managing incidents, providing client support, and maintaining multiple environments. Responsibilities include enhancing system reliability, leading innovation projects, developing custom monitoring scripts, and participating in on-call support.
As a Technical Support Engineer at Soluna Cloud, you will assist customers in implementing AI solutions, troubleshooting technical issues, and enhancing their experience with AI models deployed on NVIDIA GPU clusters. You will support the customer lifecycle and work closely with the Soluna Cloud team to optimize performance and contribute to innovative technology solutions.
The L3 Cloud DevOps Engineer / Site Reliability Engineer (SRE) will focus on creating and enhancing monitoring tools using Grafana, Prometheus, and Datadog. Key responsibilities include developing dashboards, managing alerts, conducting monitoring, and automating processes, with a strong emphasis on Python scripting and cross-functional collaboration.
The Support Engineer will work with the Global BI Support Engineering Team to handle testing and level 1 + 2 support for REST APIs and Azure applications. Responsibilities include monitoring, troubleshooting technical issues, providing support documentation, and collaborating with developers on projects.
The Application Support Engineer is responsible for providing technical support, resolving software incidents, implementing and maintaining enterprise applications, and collaborating with cross-functional teams to enhance service delivery. Duties include system integration, troubleshooting issues, documenting processes, and conducting training.
As a Tier 3 Support Engineer, you will resolve complex technical issues for end-users and internal teams, assist with bug fixes using Python scripting, troubleshoot logs with AWS and Kibana, and generate reports from user data using SQL and MongoDB.
Seeking a dynamic and versatile Support Engineer to ensure seamless integration of the platform with clients' systems. Responsibilities include troubleshooting, data integration, and collaborating with the product development team to enhance client integration.
The Applications Support Engineer will provide technical support in Oracle EBS Finance modules, solve production issues, conduct root cause analyses, and collaborate with IT and business teams to ensure timely finance period activities.
The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.
The Application Support Engineer will provide Level 2 support for production environments, ensuring stability and resolving technical issues. Responsibilities include troubleshooting Java applications, analyzing incidents using SQL, managing UNIX processes, and collaborating with development teams for efficient issue resolution.
The Production Support Engineer will manage production and test environment issues, collaborate on incident resolution, perform systems monitoring, create service tickets, provide weekend support, communicate with stakeholders, and oversee system performance improvements within the IRS domain.
The Deployment and Technical Support Engineer is responsible for deploying and providing solutions-based support for the ThreatConnect platform to key customers. This role involves troubleshooting, maintaining customer relationships, communication, and innovating deployment technology.
Top Companies Hiring Remote Senior Technical Support Engineers
See AllPopular Job Searches
All Remote Cybersecurity + IT Jobs
Remote Cybersecurity Jobs
Remote IT Jobs
Remote Tech Support Jobs
Remote Application Security Engineer Jobs
Remote Cloud Security Engineer Jobs
Remote Cybersecurity Analyst Jobs
Remote DevSecOps Engineer Jobs
Remote Director of IT Jobs
Remote Security Engineer Jobs
Remote Support Engineer Jobs
Remote Systems Administrator Jobs
Remote Technical Support Analyst Jobs
Remote Technical Support Engineer Jobs
Remote Technical Support Representative Jobs
Remote Senior Security Engineer Jobs
Remote Senior Technical Support Engineer Jobs
All Filters
No Results
No Results