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Top Remote Senior Technical Support Engineer Jobs

2 Days AgoSaved
Easy Apply
In-Office or Remote
Reston, VA, USA
Easy Apply
Senior level
Senior level
Other
The Sr. Technical Support Engineer provides tier 2 support for complex, Linux-based enterprise software applications, coordinating with teams and mentoring new members to enhance customer satisfaction.
Top Skills: DockerEm7FirewallsKafkaKubernetesLinuxMariadbMySQLPHPPythonRoutersSl1SnmpSQL
2 Days AgoSaved
In-Office or Remote
2 Locations
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Software
As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.
Top Skills: Azure AdGraphQLIpaas ToolsJavaScriptJSONMySQLOktaPostgresPythonRest ApisRubySQLXML
3 Days AgoSaved
Remote
United States
Senior level
Senior level
Information Technology • Consulting
The Senior Technical Support Engineer resolves complex technical challenges, mentors junior staff, leads critical issues, and collaborates with Engineering on product defects.
Top Skills: Api DevelopmentCloud PlatformsInformation TechnologySQLWeb Services
Reposted 4 Days AgoSaved
Remote
United States
117K-167K Annually
Senior level
117K-167K Annually
Senior level
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills: Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
6 Days AgoSaved
In-Office or Remote
2 Locations
72K-100K Annually
Senior level
72K-100K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Senior Technical Support Engineer delivers support to ServiceMax customers, resolving technical issues and providing guidance on SaaS applications with a focus on customer satisfaction.
Top Skills: HTMLJavaJavaScriptOracleSalesforceSOQLSQL ServerWeb ServicesXML
6 Days AgoSaved
Remote or Hybrid
North Carolina, USA
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Senior Technical Support Engineer, you will manage technical cases, providing expert solutions across various software issues while mentoring peers and collaborating with cross-functional teams.
Top Skills: JIRASaaSSalesforceSQLZendesk
6 Days AgoSaved
Remote
US
Mid level
Mid level
Fintech • Software
The Senior Technical Support Engineer will handle escalated complex cases, resolve technical issues, and collaborate with product and engineering teams to enhance customer experience.
Top Skills: AWSAzureC#GCPGitJavaJavaScriptPythonSQL
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Reposted 7 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Information Technology • Security • Cybersecurity
As a Senior Technical Support Engineer, you'll provide end-to-end technical support, manage escalations, advocate for customers, and collaborate with cross-functional teams to enhance customer satisfaction while functioning as a subject matter expert on Veza products.
Top Skills: AWSAzureGCPIdentity Providers Such As OktaOracle CloudPythonRestful Apis
9 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
104K-163K Annually
Senior level
104K-163K Annually
Senior level
Software
The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.
Top Skills: AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Reposted 9 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
170K-212K Annually
Senior level
170K-212K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills: Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Reposted 9 Days AgoSaved
Remote or Hybrid
North Carolina, USA
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
Senior Technical Support Engineers handle complex technical cases, mentor junior staff, and ensure customer satisfaction through collaboration with various teams.
Top Skills: Cloud/Saas ArchitectureMS OfficeSalesforceServicecloudSQL
Reposted 11 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
105K-115K Annually
Senior level
105K-115K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Reposted 13 Days AgoSaved
In-Office or Remote
Boston, MA, USA
115K-155K Annually
Senior level
115K-155K Annually
Senior level
Software • Analytics
The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.
Top Skills: AWSAzureGCPHdfsImply DruidKafkaKinesisMySQLPostgresS3SQLZookeeper
18 Days AgoSaved
Remote
United States
105K-130K Annually
Mid level
105K-130K Annually
Mid level
Security • Cybersecurity
The Technical Support Engineer will troubleshoot complex customer issues, support AI-driven transformations, enhance knowledge content, and collaborate across teams to improve customer experience.
Top Skills: .NetDevsecopsJavaJira Service ManagementSalesforce Service CloudZendesk
Reposted 18 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
101K-119K Annually
Junior
101K-119K Annually
Junior
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills: APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
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