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Top Remote Technical Support Representative Jobs

79+ Job Results
5 Days Ago
Remote
1,063 Employees
$19-$19
1-3 Years of Experience
1,063 Employees
$19-$19
1-3 Years of Experience
Other
The Technical Support Representative III provides advanced technical support to customers experiencing complex issues with products/services, troubleshoots problems, communicates solutions effectively, and collaborates with teams to resolve issues.
7 Days Ago
Remote
105 Employees
$60K-$85K Annually
1-3 Years of Experience
105 Employees
$60K-$85K Annually
1-3 Years of Experience
Software • Database
The Technical Support Representative at Swiftly works directly with customers to ensure customer satisfaction and value from the Swiftly platform. Responsibilities include providing technical support, troubleshooting issues, and assisting with hardware problems.
12 Days Ago
Remote
$50K-$60K Annually
5-7 Years of Experience
$50K-$60K Annually
5-7 Years of Experience
Sales
The Technical Support Representative will be responsible for executing a support system that is designed to be as effortless as possible for customers, providing holistic resolutions, operating and delivering a world-class customer experience, mastering the product and integrations, evaluating processes, creating knowledge base articles, and participating in training and coaching of support representatives.
17 Days Ago
Remote
288 Employees
1-3 Years of Experience
288 Employees
1-3 Years of Experience
Healthtech • Software
Technical Support Representative role at VALD, a leader in musculoskeletal technology, providing support to global clients, diagnosing and resolving issues, and collaborating with the VALD team worldwide.
18 Days Ago
Remote
286 Employees
$55K-$58K Annually
1-3 Years of Experience
286 Employees
$55K-$58K Annually
1-3 Years of Experience
Software
Technical Support Representative at WorkWave providing customer support, troubleshooting issues, and offering solutions to field service clients. Requires strong communication skills, technical proficiency, and the ability to work in a team-oriented environment.
3 Days Ago
Remote
700 Employees
$30-$41
1-3 Years of Experience
700 Employees
$30-$41
1-3 Years of Experience
Cloud • Fintech • HR Tech • Information Technology • Software • Business Intelligence
As an IT Support Specialist at Restaurant365, you will provide technical assistance and troubleshoot hardware, software, and connectivity issues. You will also perform maintenance on IT systems, assist with network-related tasks, and ensure security and compliance.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
3 Days Ago
Remote
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers through critical technical issues to ensure timely resolutions. They provide excellent customer support through various channels and collaborate with other teams to resolve complex issues. The role also involves identifying areas for process and product improvements. This position requires 4+ years of customer-facing technical support experience and strong troubleshooting skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
12 Days Ago
Remote
Hybrid
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Technical Support Specialist at Motorola Solutions, you will be responsible for resolving technical issues related to MSI products, providing exceptional customer support, and continuously learning about new technologies. This role requires problem-solving, organizational, and analytical skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
12 Days Ago
Remote
466 Employees
1-3 Years of Experience
466 Employees
1-3 Years of Experience
Aerospace • Hardware • Software • App development
ForeFlight is seeking a Technical Support Specialist to provide accurate and friendly support to customers worldwide. Responsibilities include analyzing customer reports, investigating complex subjects, resolving support cases, documenting technical information, and collaborating with team members.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+23 More
10 Days Ago
Remote
11,000 Employees
$103K-$166K Annually
3-5 Years of Experience
11,000 Employees
$103K-$166K Annually
3-5 Years of Experience
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Technical Support Manager, you will lead a team of Support Engineers focused on providing exceptional customer support. You will collaborate with product and engineering teams, analyze support data, and drive process improvements. This role requires 3+ years of experience managing technical support teams and expertise in support operations.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
9 Days Ago
Remote
Hybrid
1,000 Employees
1-3 Years of Experience
1,000 Employees
1-3 Years of Experience
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Support Engineer - Tier 1 at NinjaOne, you will collaborate with cross-functional teams to resolve product issues, provide product training, share knowledge with partner teams, work on a set schedule with rotating on-call duties, and deliver prompt customer support.
Top Benefits:
401-K
Company Outings
Customized Development Tracks
+41 More
4 Days Ago
Remote
20,000 Employees
$84K-$130K Annually
1-3 Years of Experience
20,000 Employees
$84K-$130K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Resolve technical cases from customers, troubleshoot software issues, provide customer support, collaborate with teams for complex cases, suggest process improvements, read basic Java/JavaScript code, communicate effectively, leverage various technologies for support.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
4 Days Ago
Remote
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues related to performance and instance availability for the ServiceNow Technical Support team. The role involves mentoring junior team members, diagnosing performance degradation, and working with high-value customers. Strong technical and interpersonal skills are essential for this customer-facing position.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
3 Days Ago
Remote
80 Employees
3-5 Years of Experience
80 Employees
3-5 Years of Experience
Cloud • Information Technology • Security • Consulting
As a Support Engineer, you will provide world-class customer service by communicating with developers, debugging issues, and improving internal tools. You will become an expert on our product and collaborate with engineers, customer success team, and customers' developers. The impact of your work will improve our product, ensure customer success, and contribute to the growth of the Metronome team.
4 Days Ago
Remote
125 Employees
1-3 Years of Experience
125 Employees
1-3 Years of Experience
Software • Cybersecurity
The Technical Support Specialist - Tier I will provide fast and effective support to customers, diagnose issues, implement solutions, and assist with basic end user training.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+32 More
4 Days Ago
Remote
41 Employees
1-3 Years of Experience
41 Employees
1-3 Years of Experience
Healthtech
Lead the technical support team at Altoida, responsible for supporting customers, managing issue resolution, coaching team members, and collaborating with internal teams to improve customer experience and service levels.
Yesterday
Remote
147 Employees
1-3 Years of Experience
147 Employees
1-3 Years of Experience
Marketing Tech • Software
The Associate Support Consultant at Hudson MX is responsible for effectively resolving customer issues, diagnosing platform bugs, creating FAQs, and maintaining a customer-first approach. Key responsibilities include interacting with clients, gathering case information, collaborating with teams, and providing excellent customer service. The position requires working various shifts, including evenings, weekends, and holidays.
Yesterday
Remote
506 Employees
$84K-$111K Annually
5-7 Years of Experience
506 Employees
$84K-$111K Annually
5-7 Years of Experience
Big Data • Analytics
The Support Engineer 5 will serve as the final point of escalation for advanced technical support, provide support to various audiences, drive customer success, and offer best practice recommendations across Azure resources.
Yesterday
Remote
43 Employees
3-5 Years of Experience
43 Employees
3-5 Years of Experience
Software • Analytics
Ringba is seeking a Tier 3 Support Engineer to join their dedicated support team, focusing on empowering clients with top-tier support and exceptional customer experience. The role requires proficiency in databases, JavaScript, and REST APIs, with a preference for backgrounds in engineering and troubleshooting. Candidates should possess strong organizational, technical, and communication skills to address complex customer issues and contribute to the enterprise-level software delivery.
4 Days Ago
Remote
2,669 Employees
3-5 Years of Experience
2,669 Employees
3-5 Years of Experience
Mobile • Software
The Manager of Technical Support at Jamf is responsible for staffing, development, and maintenance of the Technical Support team. They aim to sustain and grow operations surrounding workflows, technical support knowledge, and customer satisfaction through indirect channels. Key responsibilities include building a support team, developing processes, mentoring staff, and facilitating high-quality technical support for customers.
18 Days Ago
Remote
Hybrid
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide advanced technical support for Public Safety software solutions in a fast-paced environment, troubleshooting a wide range of technical issues, and maintaining strong customer relationships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
2 Days Ago
Remote
1,100 Employees
1-3 Years of Experience
1,100 Employees
1-3 Years of Experience
Software
The Technical Product Support Specialist at Podium will troubleshoot and resolve technical issues, serve as a point of escalation, provide feedback loops, develop documentation, train support teams, and collaborate cross-functionally to enhance customer satisfaction.
Top Benefits:
401-K
Company Outings
Dental Insurance
+9 More
3 Days Ago
Remote
1-3 Years of Experience
1-3 Years of Experience
Software • Analytics • PropTech
Seeking an IT Support Technician to provide basic to advanced support for all EquipmentShare locations. Responsibilities include troubleshooting technical issues, providing IT and Audio / Visual support, training users, and more. Requires good problem-solving and communication skills, proficiency with Mac and Windows, and experience in a help desk or customer service environment.
4 Days Ago
Remote
172 Employees
$110K-$125K Annually
5-7 Years of Experience
172 Employees
$110K-$125K Annually
5-7 Years of Experience
Healthtech
Provide advanced technical support to customers using the DexCare platform, troubleshoot system issues, escalate and solve customer tickets, and become a product expert in a fast-paced Agile environment.
Top Benefits:
401-K
Commuter Benefits
Dental Insurance
+22 More
5 Days Ago
Remote
143 Employees
3-5 Years of Experience
143 Employees
3-5 Years of Experience
Software
As a Technical Support Associate at Secureframe, you’ll be responsible for assisting customers and delivering a world-class support experience.
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