Top Remote Technical Support Representative Jobs

Reposted 19 Days AgoSaved
Remote or Hybrid
4 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 25 Days AgoSaved
Remote
United States
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
6 Hours AgoSaved
In-Office or Remote
West Des Moines, IA, USA
Entry level
Entry level
Information Technology
Provide inbound telephone, email, and chat support for hardware and software inquiries, ensuring customer satisfaction and thorough documentation. Continuously improve skills and assist in customer education.
Top Skills: HardwareInternetSoftwareTicketing System
Reposted 12 Hours AgoSaved
Remote or Hybrid
San Francisco, CA, USA
Junior
Junior
Software
Provide technical support to customers, manage inquiries, troubleshoot issues, and collaborate with other departments for problem resolution.
Top Skills: HTMLJavaScriptPython
Reposted 5 Days AgoSaved
In-Office or Remote
La Crosse, WI, USA
Junior
Junior
Information Technology
The role involves providing inbound telephone, email, and chat support, resolving customer inquiries on hardware and software, maintaining documentation, and advocating for customer needs.
Top Skills: Computer ApplicationsTicketing System
Reposted 5 Days AgoSaved
In-Office or Remote
Cedar Rapids, IA, USA
Junior
Junior
Information Technology
Provide inbound telephone, email, and chat support to resolve customer inquiries related to hardware and software. Document interactions and advocate for customer satisfaction while improving skills through training.
Top Skills: HardwareInternetSoftware
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Reposted 11 Days AgoSaved
In-Office or Remote
Provo, UT, USA
19-21 Hourly
Junior
19-21 Hourly
Junior
Software
Provide technical support for POS software and hardware, troubleshoot issues, maintain documentation, and communicate effectively with customers.
Top Skills: FirewallsNetwork ProtocolsSQL ServerWindows Operating Systems
16 Days AgoSaved
Remote
United States
Mid level
Mid level
Logistics • Transportation
As a Technical Customer Support Representative, you provide technical assistance, troubleshoot user issues, manage database permissions, and collaborate with teams to enhance user experience.
Top Skills: APIsGoogle MeetSQLWebhooks
16 Days AgoSaved
Remote
United States
35K-60K Annually
Junior
35K-60K Annually
Junior
Information Technology • Marketing Tech • Social Media
The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.
Top Skills: Crm SystemsVoice Call Technology
Reposted 17 Days AgoSaved
In-Office or Remote
Gaithersburg, MD, USA
55K-70K Annually
Mid level
55K-70K Annually
Mid level
Digital Media • Fintech • Information Technology
Provide technical support for customers implementing OPIS APIs and data products. Troubleshoot web/mobile and browser issues, API/SDK integrations, and network connectivity. Liaise with partners, escalate to product and development teams, maintain support documentation, notify stakeholders during incidents, and assist with on-call or regional coverage as needed.
Top Skills: APIsCRMFtpHTTPNetSuiteRelational DatabasesRestSalesforceSdksSoapWeb BrowsersWsdlXML
18 Days AgoSaved
Remote
USA
22-22 Hourly
Junior
22-22 Hourly
Junior
Information Technology • Software
The Technical Support Representative will provide customer assistance, troubleshoot issues, document inquiries, and ensure customer satisfaction while collaborating with various departments.
Top Skills: It SystemsRemote Desktop SoftwareRmmTicketing Systems
Reposted 21 Days AgoSaved
Remote
2 Locations
Junior
Junior
Cloud • Payments • Software
Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).
Top Skills: Zendesk
Reposted 23 Days AgoSaved
Remote
USA
Mid level
Mid level
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills: GitJavaScriptLinuxNode.jsPostgresSQL
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