Top Remote Technical Support Representative Jobs

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Provide inbound telephone, email, and chat support for hardware and software inquiries, ensuring customer satisfaction and thorough documentation. Continuously improve skills and assist in customer education.

Provide technical support to customers, manage inquiries, troubleshoot issues, and collaborate with other departments for problem resolution.

The role involves providing inbound telephone, email, and chat support, resolving customer inquiries on hardware and software, maintaining documentation, and advocating for customer needs.

Provide inbound telephone, email, and chat support to resolve customer inquiries related to hardware and software. Document interactions and advocate for customer satisfaction while improving skills through training.

Provide technical support for POS software and hardware, troubleshoot issues, maintain documentation, and communicate effectively with customers.

As a Technical Customer Support Representative, you provide technical assistance, troubleshoot user issues, manage database permissions, and collaborate with teams to enhance user experience.

The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.

Provide technical support for customers implementing OPIS APIs and data products. Troubleshoot web/mobile and browser issues, API/SDK integrations, and network connectivity. Liaise with partners, escalate to product and development teams, maintain support documentation, notify stakeholders during incidents, and assist with on-call or regional coverage as needed.

The Technical Support Representative will provide customer assistance, troubleshoot issues, document inquiries, and ensure customer satisfaction while collaborating with various departments.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.