Top Remote Technical Support Representative Jobs

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Provide technical support for POS software and hardware using phone and email, troubleshoot issues, and maintain documentation.

The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.

The Tier 2 Technical Support Representative will resolve customer technical issues, document interactions, and deliver high-quality support through calls, chats, and emails while maintaining thorough records in a CRM system.

Provide 3rd level technical support, resolve field service issues, develop training content, and support product development while maintaining technical documentation and service updates.

The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.