Top Remote Technical Support Representative Jobs

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The role involves providing inbound telephone, email, and chat support, resolving customer inquiries on hardware and software, maintaining documentation, and advocating for customer needs.

Provide inbound telephone, email, and chat support, assist customers with hardware and software inquiries, document interactions, and ensure customer satisfaction. Engage in continuous skill improvement and project work, all while being remote.

Provide inbound telephone, email, and chat support to resolve customer inquiries related to hardware and software. Document interactions and advocate for customer satisfaction while improving skills through training.

The Technical Support Representative provides customer support for technical issues via phone, email, and SMS, troubleshooting connectivity problems, and configuring equipment.

Provide help desk and software support, troubleshoot issues across applications and infrastructure, configure systems, and maintain communication with customers.

Provide technical support for POS software and hardware, troubleshoot issues, maintain documentation, and communicate effectively with customers.

The Technical Support Representative assists customers with inquiries, troubleshooting issues, and facilitating communication between departments, ensuring customer satisfaction through effective solutions.

Provide technical support for customers implementing OPIS APIs and data products. Troubleshoot web/mobile and browser issues, API/SDK integrations, and network connectivity. Liaise with partners, escalate to product and development teams, maintain support documentation, notify stakeholders during incidents, and assist with on-call or regional coverage as needed.

Provide 3rd-level technical support and problem resolution for field and inside service teams, troubleshoot instrumentation, drive root-cause analysis and vendor coordination, develop training and technical documentation, support product launches, and minimize warranty/installation costs while improving customer satisfaction.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.