Top Remote Technical Support Analyst Jobs

Provide advanced technical support to customers, resolving complex issues, documentation, and collaboration with internal teams. Assist with software configuration and improve customer satisfaction through various communication channels.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

Provide technical software support to customers, troubleshoot issues, track ticket resolution, collaborate with teams, and improve support processes.

The Technical Product Support Analyst II provides technical assistance to customers via phone, email, and chat, resolves issues, creates knowledge articles, and maintains compliance with healthcare regulations.

The Technical Support Analyst (Tier 2) handles complex technical issues, collaborates with Engineering, provides support to Tier 1, interfaces with customers, and enhances process documentation.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

The FIIX Technical Analyst supports the FIIX system by managing reports, application changes, user training, and liaising between departments.

The Senior Technical Support Analyst ensures operational excellence by providing advanced troubleshooting for hosted applications, mentoring the team, and monitoring performance issues.