Top Remote Technical Support Analyst Jobs

As an Engineering Tools Technical Support Analyst at BAE Systems, you will be responsible for day-to-day support of Software Engineering application environments. This includes troubleshooting, responding to service desk tickets, and documenting changes. Strong technical knowledge and customer service skills are essential for success in this role.

IT Support Analyst role at Pie, responsible for providing IT helpdesk support, troubleshooting hardware/software/VOIP, identity and access management, copier/printer support, and asset management. Must have experience with LAN/WAN/VPN, networking protocols, Atlassian administration, and mobile device management tools. Hybrid/remote role based in Denver, Colorado.

Provide tier 1 technical support to customers, partners, and consultants for enterprise software applications. Troubleshoot and resolve software issues, create knowledge-base articles, and collaborate with support engineers and developers.

Provide troubleshooting assistance and support for specific software and peripherals used by corporate and franchisee stores. Responsible for logging inquiries, running diagnostic tests, and resolving simple issues. Escalate complex problems to senior staff. Support clients through various communication channels and provide excellent customer service.

Join the Technical Support Engineering Team at Neon to troubleshoot technical problems, enhance user experience with Neon Postgres, and provide support for developer tools. Collaborate with cross-functional teams and contribute to internal projects.