Top Remote Technical Support Analyst Jobs

As an Engineering Tools Technical Support Analyst at BAE Systems, the primary responsibility is to provide day-to-day support for Software Engineering application environments. This includes troubleshooting, responding to service desk tickets, and documenting changes. Strong knowledge of Software Engineering Tools, excellent customer service skills, and the ability to work in a team are essential for this role.

The Technical Support Analyst at Listrak is the first point of contact for clients and partners, troubleshooting technical issues related to the Listrak Platform. Responsibilities include communicating with clients, troubleshooting HTML, CSS, JavaScript, and API issues, maintaining KPIs, and escalating issues as needed.

Provides technical support for Salesforce software applications by applying knowledge of software usage, features, and functions. Responsible for resolving customer issues and influencing software direction. Collaborates with cross-functional teams to improve product quality and design.

Provide technical software support to clients, replicate and analyze support requests, investigate software application issues, and maintain up-to-date knowledge of SeatGeek products.

Seeking a Sr. IT Support Analyst to drive onboarding processes, triage IT support tickets, and provide AV support. Must have 3-5 years of technical experience and proficiency in Gsuite, Mac/Apple technologies, OKTA, and more.

Provide technical support and troubleshoot issues for the client staff. Monitor network traffic and performance metrics on various systems. Investigate logs for diagnosing issues. Requires knowledge of Dorado, OS 2200 Performance metrics, and Network Technologies. Excellent communication skills required.

Provide technical support to customers, troubleshoot software and network issues, communicate effectively with internal and external parties, maintain knowledge bases, and contribute to process improvements.