Top Remote Technical Support Analyst Jobs

Provide technical software support to customers, troubleshoot issues, track ticket resolution, collaborate with teams, and improve support processes.

Provide technical support to customers, troubleshoot issues, liaise with teams for resolutions, and manage case documentation effectively in a remote setting.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

The Technical Product Support Analyst II provides technical assistance on Inovalon's products, resolving customer issues via various communication channels while documenting interactions and adhering to compliance.

The Technical Support Analyst provides frontline technical support, troubleshooting basic issues, documenting tickets, and collaborating with teams to ensure system stability and positive customer experience.

Provide technical support for customers implementing OPIS APIs and data products. Troubleshoot web/mobile and browser issues, API/SDK integrations, and network connectivity. Liaise with partners, escalate to product and development teams, maintain support documentation, notify stakeholders during incidents, and assist with on-call or regional coverage as needed.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

The Technical Product Support Analyst II provides technical assistance via phone, email, and chat, resolving customer issues and documenting communications while ensuring compliance with policies.