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Top Remote Support Engineer Jobs

Reposted 27 Minutes AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
90K-121K Annually
Senior level
90K-121K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.
Top Skills: Ai/Ml PipelinesAutomotive Electrical Systems (12V/24V)Can AnalyzersDash CamerasFirmwareLin AnalyzersMultimeterOscilloscopePower SupplyPythonSQLTableauVideo Safety Systems
2 Days AgoSaved
Remote or Hybrid
Chicago, IL, USA
77K-92K Annually
Mid level
77K-92K Annually
Mid level
Fintech • Payments • Software
The Application Support Engineer II will provide application expertise, solve support requests, maintain documentation, and improve the support process, while engaging with employees and engineering teams to resolve issues.
Top Skills: JavaMongoDBMySQLRabbitMQReactRedisRuby
Reposted 6 Days AgoSaved
Remote or Hybrid
New York, NY, USA
130K-163K Annually
Senior level
130K-163K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Provide dedicated technical support to executives, troubleshoot hardware/software issues, manage accounts, and ensure efficient operations while maintaining confidentiality.
Top Skills: IntuneJAMFmacOSMicrosoft 365OnedriveSharepointTeamsWindows
7 Days AgoSaved
Remote or Hybrid
United States
73K-122K Annually
Junior
73K-122K Annually
Junior
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.
Top Skills: Db2J2EeJava EeJavaScriptJbossLinuxMssqlMySQLOracleSybaseTomcatUnixWeblogicWebsphereWindowsXML
Reposted 7 Days AgoSaved
Remote or Hybrid
Pleasanton, CA, USA
78K-98K Annually
Senior level
78K-98K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Provide first-line desktop support for Pleasanton office employees: triage Jira tickets, image and join workstations to Active Directory, troubleshoot Windows/macOS, Office, VPN/MFA, mobile devices, manage AV and asset-management systems, automate tasks with scripting, participate in on-call rotation, and own desktop projects.
Top Skills: Active DirectoryAndroidAnti-Virus Management SystemsApple Os XBashConfluenceImaging ToolsIntuneiOSJamsJavaJIRAmacOSMicrosoft ExchangeMS OfficeMulti-Factor AuthenticationPowershellPythonSccmSophosVpnWindows 11
Reposted 7 Days AgoSaved
Easy Apply
Remote
United States of America
Easy Apply
Expert/Leader
Expert/Leader
Cloud • Information Technology
The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.
Top Skills: Aws S3Cloud StorageDistributed SystemsDnsHTTPLinuxNetworkingTcp/IpTls
13 Days AgoSaved
Remote or Hybrid
Florida, CA, USA
70K-80K Annually
Junior
70K-80K Annually
Junior
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The L2 Support Engineer assists in troubleshooting technical issues, prioritizes support, collaborates across teams, and provides training to internal and external stakeholders.
Top Skills: LinuxmacOSRmm SoftwareWindowsZendesk
13 Days AgoSaved
Remote
United States
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Fintech • Financial Services
The Senior Production Support Engineer will establish production engineering functions, support incident management, automate tasks, and collaborate with teams to enhance system performance.
Top Skills: BashDatadogPagerdutyPython
Reposted 13 Days AgoSaved
Easy Apply
In-Office or Remote
Canada, KS, USA
Easy Apply
87K-187K Annually
Mid level
87K-187K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, troubleshoot complex issues for GitLab customers, collaborating with teams and contributing to product improvements. Responsibilities include managing customer cases, improving documentation, and participating in on-call support.
Top Skills: Ci/CdGitKubernetesLinuxRubyRuby On RailsServerless
Reposted 13 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
58K-125K Annually
Entry level
58K-125K Annually
Entry level
Cloud • Security • Software • Cybersecurity • Automation
The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.
Top Skills: BashGitLinuxRubyZendesk
14 Days AgoSaved
Remote or Hybrid
Illinois, USA
90K-95K Annually
Senior level
90K-95K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide advanced multi-channel technical support for public-safety software, diagnose Windows/Linux and IP telephony/network issues, manage incidents and escalations, document resolutions, perform system audits, collaborate with DevOps/Engineering, and participate in on-call rotation to ensure system performance and customer satisfaction.
Top Skills: Ai-Enhanced Productivity ToolsFirewallsLinuxRemote DesktopRemote Support ToolsRoutingSecurity-Related ApplicationsSipSwitchingTicketing SystemsVoipWindows
Reposted 15 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
76K-162K Annually
Mid level
76K-162K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.
Top Skills: BashCi/CdGitKubernetesLinuxOpenshiftRubyRuby On Rails
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16 Days AgoSaved
Remote
United States
89K-99K Annually
Senior level
89K-99K Annually
Senior level
Information Technology • Software • Cybersecurity
Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.
Top Skills: Python,Json,Restful Apis,Go,Linux,Packet Capture Analysis,Saas,Cloud,Confluence,Crm,Malware Analysis
2 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
Mid level
Mid level
Fintech
The Software Engineer II will develop scalable user experiences, API services, and collaborate with the Agile team throughout the product lifecycle.
Top Skills: AngularAzureC#C++FlutterJavaJavaScriptPythonReactReact NativeSql/T-SqlVb.Net
Reposted 4 Days AgoSaved
Remote or Hybrid
Fort Walton Beach, FL, USA
65K-110K Annually
Mid level
65K-110K Annually
Mid level
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Develop modular web applications in Oracle APEX, collaborating in all phases of the SDLC, ensuring quality and maintenance of software systems.
Top Skills: CSSHTMLJavaScriptOracle ApexPl/SqlRestful Web Service
Reposted 4 Days AgoSaved
Remote
United States
5K-6K Annually
Internship
5K-6K Annually
Internship
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Support Enablement Engineer Intern, you will support AI-driven initiatives to enhance customer support workflows and improve operational efficiency.
Top Skills: AIAPIsAutomation ToolsJavaScriptPython
Reposted 20 Minutes AgoSaved
In-Office or Remote
Dallas, TX, USA
60K-100K Annually
Mid level
60K-100K Annually
Mid level
Logistics
Serve as a product expert handling Sev1/Sev2 incidents, diagnose and resolve technical and integration issues, perform root cause analysis, coordinate with engineering/SRE/product teams, maintain documentation and knowledge base, provide on-call support, and advocate customer needs to drive product improvements.
Top Skills: Browser Developer ToolsCrm SystemsElasticsearchJavaKibanaMongoDBMySQLOpenapiPythonRabbitMQRest Apis
YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
Provide technical assistance for connectivity issues with NiCE applications, troubleshoot customer problems, and coordinate solutions to ensure customer satisfaction.
Top Skills: APIsDs3EthernetSQLT1VoipWeb Services
YesterdaySaved
Remote
California, USA
105K-140K Annually
Mid level
105K-140K Annually
Mid level
Cloud • Software • Database
The Support Engineer provides technical support to enterprise customers, diagnosing complex database issues, collaborating with various teams, and enhancing support processes. They leverage knowledge in databases, systems administration, and scripting to improve customer experiences.
Top Skills: AWSBashGCPGoKubernetesMySQLPostgresPythonSQL
YesterdaySaved
Remote
United States
105K-120K Annually
Entry level
105K-120K Annually
Entry level
Fintech • Payments • Software • Financial Services
The Support Engineer will resolve merchant and customer issues, automate workflows, build internal documentation, and collaborate with teams to enhance support systems.
Top Skills: APIsJSONMetabasePostmanRetoolSQL
YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Information Technology • Cybersecurity
As a Remote Support Engineer II, you will resolve complex IT issues, ensuring security and uptime across client systems and mentoring team members.
Top Skills: Active DirectoryCiscoDhcpDnsFortinetMicrosoft 365NatPalo AltoTcp/IpUbiquitiVlansVpn TechnologiesWindows Os
Reposted YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Information Technology • Cybersecurity
As a Remote Support Engineer II, resolve complex technical issues for clients in a multi-tenant environment, ensuring system stability and security while mentoring team members.
Top Skills: Active DirectoryCiscoDhcpDnsFortinetMicrosoft 365NatPalo AltoTcp/IpUbiquitiVlansVpnWindows Os
Reposted YesterdaySaved
Remote
United States
Mid level
Mid level
Logistics • Software
As an Application Support Engineer, you will resolve system issues, assist in WMS and OMS solutions, train users, and manage testing and documentation.
Top Skills: ConfluenceJIRAOmsSalesforceWms
Reposted YesterdaySaved
In-Office or Remote
Milwaukee, WI, USA
Junior
Junior
Hardware • Software
The Remote Support Engineer provides technical support for troubleshooting and diagnosing systems, manages customer interactions, and updates technical documentation.
Top Skills: Circuit BreakersCircuit ProtectionCommunication DevicesDevicenetEthernetLogixMotor StartersRockwell Automation Control ProductsSignaling Devices
YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
85K-85K Annually
Mid level
85K-85K Annually
Mid level
Information Technology • Software
The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.
Top Skills: BashBitbucketGitGitlabGoKubernetesSQLUnix/Linux
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