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Top Remote Support Engineer Jobs

73+ Job Results
2 Days Ago
Remote
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
AdTech • Digital Media • Marketing Tech
Support Engineer role at FreeWheel, a Comcast company, responsible for solving complex problems using technical tools like SQL and scripting languages. Requires a Bachelor's Degree in Computer Science or related field and experience in online advertising/internet marketing or video/television advertising technology.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
12 Hours Ago
Remote
Hybrid
700 Employees
$66K-$77K Annually
3-5 Years of Experience
700 Employees
$66K-$77K Annually
3-5 Years of Experience
Healthtech • Social Impact • Telehealth
The IT Support Engineer at Strive Health will be responsible for troubleshooting technical issues, providing support to employees, handling escalated tickets, and documenting processes. They will be the first line of support for all IT-related matters within the organization.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+62 More
4 Days Ago
Remote
Hybrid
350 Employees
5-7 Years of Experience
350 Employees
5-7 Years of Experience
Mobile • Security • Software • Cybersecurity
Join Keeper as a Systems Support Engineer to provide technical support for clients, resolve technical issues, communicate with customers in French and English, and work in a fast-paced environment. Requires expertise in IT management, system administration, Mac OSX, Windows, Linux, SSO, Active Directory, Firewalls, DNS, LDAP, Linux Shell, PowerShell, and cloud environments.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
4 Days Ago
Remote
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues related to performance and instance availability for the ServiceNow Technical Support team. The role involves mentoring junior team members, diagnosing performance degradation, and working with high-value customers. Strong technical and interpersonal skills are essential for this customer-facing position.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
17 Days Ago
Remote
Hybrid
440 Employees
$60K-$75K Annually
1-3 Years of Experience
440 Employees
$60K-$75K Annually
1-3 Years of Experience
Healthtech • Software • Telehealth
SimplePractice is seeking an IT Support Engineer to maintain infrastructure components, implement internal technical solutions, and resolve user-reported issues. Responsibilities include creating solutions to support employee productivity, ensuring HIPAA compliance, integrating with office infrastructure, and providing troubleshooting support. Desired skills include tech savvy, problem-solving abilities, and documentation skills. Bonus points for a Bachelor's degree in Computer Science, experience in IT, and managing Mac laptops or UniFi hardware.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
9 Days Ago
Remote
Hybrid
1,000 Employees
1-3 Years of Experience
1,000 Employees
1-3 Years of Experience
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Support Engineer - Tier 1 at NinjaOne, you will collaborate with cross-functional teams to resolve product issues, provide product training, share knowledge with partner teams, work on a set schedule with rotating on-call duties, and deliver prompt customer support.
Top Benefits:
401-K
Company Outings
Customized Development Tracks
+41 More
Yesterday
Remote
$90K-$120K Annually
1-3 Years of Experience
$90K-$120K Annually
1-3 Years of Experience
Consumer Web • Healthtech • Insurance • Software • Pharmaceutical
Join Parachute Health as a Support Engineer to provide technical support to customers, resolve technical issues, and improve implementation processes. Work with HL7, FHIR, APIs, and healthcare workflows in a fast-paced digital ordering platform for post-acute care.
Top Benefits:
401-K
Company Equity
Company Outings
+29 More
7 Days Ago
Remote
70 Employees
$50K-$60K Annually
1-3 Years of Experience
70 Employees
$50K-$60K Annually
1-3 Years of Experience
Information Technology • Consulting
Support Engineer responsible for ensuring the stability and reliability of network infrastructure, resolving hardware issues, providing technical support, and maintaining documentation.
Yesterday
Remote
506 Employees
$84K-$111K Annually
5-7 Years of Experience
506 Employees
$84K-$111K Annually
5-7 Years of Experience
Big Data • Analytics
The Support Engineer 5 will serve as the final point of escalation for advanced technical support, provide support to various audiences, drive customer success, and offer best practice recommendations across Azure resources.
Yesterday
Remote
43 Employees
3-5 Years of Experience
43 Employees
3-5 Years of Experience
Software • Analytics
Ringba is seeking a Tier 3 Support Engineer to join their dedicated support team, focusing on empowering clients with top-tier support and exceptional customer experience. The role requires proficiency in databases, JavaScript, and REST APIs, with a preference for backgrounds in engineering and troubleshooting. Candidates should possess strong organizational, technical, and communication skills to address complex customer issues and contribute to the enterprise-level software delivery.
4 Days Ago
Remote
11 Employees
5-7 Years of Experience
11 Employees
5-7 Years of Experience
Cybersecurity
Looking for an MSP Senior Support Engineer at Red Cup IT, Inc. responsible for overseeing and managing IT services for clients, providing advanced technical support, leading IT projects, and building strong client relationships.
3 Days Ago
Remote
320 Employees
7+ Years of Experience
320 Employees
7+ Years of Experience
Cloud • Information Technology
The Senior Technical Support Engineer at Wasabi will provide technical leadership in solving complex issues related to cloud storage and networking infrastructure. They will support enterprise customers in integrating their applications with Wasabi Cloud Storage and collaborate with the support team to enhance Wasabi's service. The ideal candidate must have hands-on experience with AWS S3 and be AWS Solution Architect Associate certified. They should also have at least 8 years of relevant work experience and 4 years of experience in technical support or network operations.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+25 More
3 Days Ago
Remote
20,000 Employees
$102K-$158K Annually
1-3 Years of Experience
20,000 Employees
$102K-$158K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to Performance and instance availability. This role requires strong technical skills in Java, scripting languages, relational databases, Unix/Linux, web applications stack, and performance tuning. It also involves working with high-value customers and developers, providing quality customer service, and being able to work outside normal business hours.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
3 Days Ago
Remote
180 Employees
1-3 Years of Experience
180 Employees
1-3 Years of Experience
Edtech • Social Impact • Virtual Reality
Responsible for providing technical support for VR job simulations, troubleshooting bugs, improving tools and processes, and staying updated on XR standards. Requires expertise in Unity, XR/VR development, C#, Git, and strong communication skills.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
10 Days Ago
Remote
647 Employees
$65K-$85K Annually
5-7 Years of Experience
647 Employees
$65K-$85K Annually
5-7 Years of Experience
Artificial Intelligence • Mobile • Software
Mitek is seeking a Sr. Technical Support Engineer to provide consultative support for strategic accounts, resolve technical issues, and interface with customers. Responsibilities include leading client support, building rapport with customers, monitoring support metrics, and serving as a subject matter expert for Mitek's products.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
19 Days Ago
Remote
434 Employees
5-7 Years of Experience
434 Employees
5-7 Years of Experience
Software
As an Enterprise Support Engineer (ESE), you will work directly with our largest and most strategic enterprise customers to anticipate, identify and address their technical concerns.
3 Days Ago
Remote
172 Employees
$110K-$125K Annually
5-7 Years of Experience
172 Employees
$110K-$125K Annually
5-7 Years of Experience
Healthtech
Provide advanced technical support to customers using the DexCare platform, troubleshoot system issues, escalate and solve customer tickets, and become a product expert in a fast-paced Agile environment.
Top Benefits:
401-K
Commuter Benefits
Dental Insurance
+22 More
18 Days Ago
Remote
100 Employees
$75K-$110K Annually
1-3 Years of Experience
100 Employees
$75K-$110K Annually
1-3 Years of Experience
Cloud • Information Technology • Machine Learning
As a CoreWeave Cloud Support Engineer, you will assist companies and developers in running their mission-critical applications on our accelerated compute services. You will respond to technical inquiries, resolve issues related to cloud, network, and system, and drive projects to improve the support experience.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+17 More
18 Days Ago
Remote
Hybrid
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide advanced technical support for Public Safety software solutions in a fast-paced environment, troubleshooting a wide range of technical issues, and maintaining strong customer relationships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
18 Days Ago
Remote
2,461 Employees
5-7 Years of Experience
2,461 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer at SailPoint plays a crucial role in post-implementation support of SailPoint's IdentityNow (IDN) offering. Responsibilities include resolving complex customer support issues, collaborating with internal teams, and providing support in client environments. Requirements include 5-7+ years of support experience, 2 years with IdentityNow or other IAM solutions, and familiarity with IAM concepts and technologies.
Top Benefits:
401-K
401-K Matching
Company Outings
+53 More
18 Days Ago
Remote
804 Employees
5-7 Years of Experience
804 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • Software • Database
Join as a Senior Support Engineer specializing in Postgres and other databases. Provide technical troubleshooting, mentor junior engineers, collaborate with development teams, and document solutions for premium customers. Remote position on the West Coast working in PDT time zone.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
4 Days Ago
Remote
638 Employees
$65K-$78K Annually
3-5 Years of Experience
638 Employees
$65K-$78K Annually
3-5 Years of Experience
Payments • Financial Services
Proactively monitor and support electronic operations and applications for Software-as-a-Service platforms. Troubleshoot technical issues, write SQL scripts, automate tasks, and collaborate with teams to ensure systems availability. Bachelor's degree in Computer Information Systems or equivalent experience required with 3+ years in a 24x7 production environment.
18 Days Ago
Remote
175 Employees
1-3 Years of Experience
175 Employees
1-3 Years of Experience
Security • Cybersecurity
The Sr Tech Support Engineer will provide 2nd line support for United Cloud Account Security, diagnose and advise customers on third-party integration, implement solutions involving web service calls and configuration scripting, and proactively identify opportunities for system improvements.
3 Days Ago
Remote
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers through critical technical issues to ensure timely resolutions. They provide excellent customer support through various channels and collaborate with other teams to resolve complex issues. The role also involves identifying areas for process and product improvements. This position requires 4+ years of customer-facing technical support experience and strong troubleshooting skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
7 Days Ago
Remote
106 Employees
1-3 Years of Experience
106 Employees
1-3 Years of Experience
Software
Be the first point of contact for technical support, troubleshoot software and hardware issues, document solutions, provide feedback to internal teams, and work collaboratively in a customer-first environment.
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