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Top Remote Support Engineer Jobs

Reposted YesterdaySaved
Easy Apply
Remote
3 Locations
Easy Apply
87K-187K Annually
Mid level
87K-187K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, troubleshoot complex issues for GitLab customers, collaborating with teams and contributing to product improvements. Responsibilities include managing customer cases, improving documentation, and participating in on-call support.
Top Skills: Ci/CdGitKubernetesLinuxRubyRuby On RailsServerless
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.
Top Skills: BashGitLinuxRubyZendesk
Reposted YesterdaySaved
Easy Apply
In-Office or Remote
Canada, KS, USA
Easy Apply
87K-156K Annually
Mid level
87K-156K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.
Top Skills: BashCi/CdGitlabKubernetesLinuxRubyRuby On RailsServerless
Reposted YesterdaySaved
Easy Apply
Remote
3 Locations
Easy Apply
58K-125K Annually
Entry level
58K-125K Annually
Entry level
Cloud • Security • Software • Cybersecurity • Automation
The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.
Top Skills: BashGitLinuxRubyZendesk
3 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
76K-162K Annually
Mid level
76K-162K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.
Top Skills: BashCi/CdGitKubernetesLinuxOpenshiftRubyRuby On Rails
Reposted 3 Days AgoSaved
Remote or Hybrid
Austin, TX, USA
128K-242K Annually
Senior level
128K-242K Annually
Senior level
Cloud • Software
The role involves providing advanced technical support, mentoring junior engineers, creating documentation, and collaborating with product teams to improve customer experience and troubleshoot complex issues.
Top Skills: AuthenticationCloud/SaasContainersDnsHypervJavaLinuxPermissionsProxiesPythonRestapiSecuritySsoTcp/IpVirtualboxVirtualization TechnologyVMwareVoipWeb TechnologiesXenXML
Reposted 3 Days AgoSaved
Remote or Hybrid
3 Locations
86K-108K Annually
Senior level
86K-108K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.
Top Skills: AWSBashDatadogDockerJIRAKubernetesNew RelicPagerdutyPrometheusPythonSalesforceSlackSplunk
Reposted 13 Days AgoSaved
Easy Apply
Remote
United States of America
Easy Apply
Expert/Leader
Expert/Leader
Cloud • Information Technology
The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.
Top Skills: Aws S3Cloud StorageDistributed SystemsDnsHTTPLinuxNetworkingTcp/IpTls
Reposted 8 Hours AgoSaved
Remote or Hybrid
8 Locations
168K-297K Annually
Senior level
168K-297K Annually
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead R&D in ML modeling for chatbots, develop AI-driven systems, design scalable models, and collaborate with cross-functional teams to enhance customer support.
Top Skills: JaxPythonPyTorchTensorFlow
Reposted 5 Hours AgoSaved
Remote
United States
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Software • Cybersecurity
The Senior Support Engineer will troubleshoot technical issues related to the Akeyless platform, support customers, and collaborate with engineering teams.
Top Skills: AWSAzureDockerGCPKubernetesLinuxShell ScriptingTerraformTls/Ssl
Reposted 6 Days AgoSaved
Remote
16 Locations
90K-120K Annually
Junior
90K-120K Annually
Junior
Healthtech
Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.
Top Skills: Fast ApiGCPGoPythonReactReact NativeTypescript
YesterdaySaved
In-Office or Remote
Field, KY, USA
Mid level
Mid level
Healthtech
Provide technical support for the Somnoware Platform, troubleshoot issues, ensure operational quality at customer sites, and create documentation. Support healthcare IT related to patient care and contribute to team training.
Top Skills: ExcelJIRAMicrosoft WordPowerPointSalesforceVisioZendesk
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Reposted YesterdaySaved
Easy Apply
In-Office or Remote
Latham, NY, USA
Easy Apply
1K-2K Annually
Junior
1K-2K Annually
Junior
Retail • Financial Services
The Customer Support Engineer resolves technical issues, manages support tickets, integrates systems, ensures customer satisfaction, and collaborates across teams.
Top Skills: APIsAWSAzureCSSDockerGCPHTMLJavaScriptJIRANoSQLPythonRestful ServicesSQLZendesk
Reposted 2 Days AgoSaved
Remote
Texas, USA
85K-153K Annually
Mid level
85K-153K Annually
Mid level
Artificial Intelligence • Big Data • Information Technology • Security • Software
As a Cloud Support Engineer, you will provide tier-2 and 3 support, resolve technical issues, mentor junior engineers, and enhance product quality.
Top Skills: AWSAzureDb2FirewallsHTTPLinuxLoad BalancersMssqlMySQLOraclePerlProxiesPythonSecurity And Networking TechnologiesShellTcp/IpUnix
Reposted 2 Days AgoSaved
Remote
Texas, USA
85K-153K Annually
Senior level
85K-153K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Security • Software
The Designated Support Engineer will provide advanced technical support to Imperva customers, resolve issues, and manage customer relationships, ensuring successful deployment and operation of solutions.
Top Skills: AWSAzureFirewallsHttp(S)HypervLinuxLoad BalancersSslTcp/IpTcpdumpUnixVMwareWindowsWireshark
Reposted 2 Days AgoSaved
In-Office or Remote
Milwaukee, WI, USA
Junior
Junior
Hardware • Software
The Remote Support Engineer provides technical support for troubleshooting and diagnosing systems, manages customer interactions, and updates technical documentation.
Top Skills: Circuit BreakersCircuit ProtectionCommunication DevicesDevicenetEthernetLogixMotor StartersRockwell Automation Control ProductsSignaling Devices
Reposted 2 Days AgoSaved
In-Office or Remote
Philadelphia, PA, USA
80K-95K Annually
Senior level
80K-95K Annually
Senior level
Biotech
The Senior Customer Support Engineer will enhance customer experience by installing, maintaining, and repairing laboratory instruments, ensuring customer satisfaction, and driving service contracts.
Top Skills: Customer Support SoftwareLaboratory Instrumentation
2 Days AgoSaved
Remote
USA
70K-80K Annually
Entry level
70K-80K Annually
Entry level
Fintech • Payments • Software • Financial Services
As a Support Engineer, you'll troubleshoot technical issues for financial institutions, collaborate with teams, and improve platform reliability.
Top Skills: APIsDatadogGrafanaPostmanSentrySQLWebhooks
3 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
85K-115K Annually
Entry level
85K-115K Annually
Entry level
Productivity • Security • Software • Business Intelligence • Cybersecurity
As a Support Engineer, you'll create a world-class support experience, troubleshoot technical errors, and develop product expertise while shaping support processes.
3 Days AgoSaved
Remote
United States
Mid level
Mid level
Software
The Key Account Support Engineer provides advanced technical assistance and problem resolution for customers using property management software, collaborating with internal teams to enhance customer satisfaction.
Top Skills: MariadbMssqlMySQLOracleRest ApisSoap Apis
3 Days AgoSaved
In-Office or Remote
Washington, DC, USA
Junior
Junior
Consulting
Provide technical support for Microsoft 365 services via phone, chat, or email. Diagnose and resolve user issues, create and manage support tickets, assist with onboarding, and handle password resets, all while meeting service level agreements.
Top Skills: AzureExchange OnlineMicrosoft 365OnedriveSharepointTeams
3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Software
The Support Engineer at Cypress provides technical support for developers using Cypress by troubleshooting issues, reproducing bugs, and collaborating with engineering teams to enhance product quality and customer satisfaction.
Top Skills: BitbucketCi/CdGitJavaScriptLinuxmacOSReactViteWebpackWindows
3 Days AgoSaved
Remote
USA
Mid level
Mid level
Artificial Intelligence
The IT Support Engineer provides Level 2 support for radiology operations, troubleshooting hardware, software, and specialized systems while ensuring HIPAA compliance and optimal performance for clinical workflows.
Top Skills: Azure Entra IdDicomExchange OnlineLinuxmacOSMicrosoft 365OnedrivePacsPowershellPythonRisSharepointWindows
Reposted 3 Days AgoSaved
Remote
Michigan, USA
48K-118K Annually
Junior
48K-118K Annually
Junior
Fintech • Financial Services
As an Application Support Engineer, you assist users, resolve issues, collaborate with departments, and lead system integration projects while ensuring high customer service standards.
Top Skills: Microsoft Office SuiteQualiaReswareSoftproZendesk
Reposted 3 Days AgoSaved
Remote
2 Locations
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things
As a Developer Support Engineer, you'll assist developers with technical issues, triage problems, provide troubleshooting, and document solutions while collaborating with internal teams.
Top Skills: APIsCurlHTTPPostmanSdksSipWebrtcWebsocketWireshark
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