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Top Remote Technical Support Engineer Jobs

5 Hours Ago
MO, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance to customers, troubleshooting issues, and guiding best practices. Responsibilities include managing support cases, analyzing faults, creating technical content, and collaborating with teams to enhance product operability.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
15 Hours Ago
DE, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales support and guidance for Palo Alto Networks products, manage support cases, conduct troubleshooting, and collaborate with customers to resolve technical issues. They will also support product operability and contribute to process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
OR, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The role involves providing post-sales technical support for Palo Alto Networks products. Responsibilities include managing support cases, troubleshooting technical issues, offering guidance on configurations, and collaborating with internal teams to enhance customer success. Participation in on-call rotations and after-hours support is also required.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
WI, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will offer technical support to customers, manage support cases, perform root cause analysis, and provide best practice guidance. You will collaborate with the customer engineering team and support the development of process efficiencies while participating in an on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
IL, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing customer support cases, conducting fault isolation and root cause analysis, and offering best practice implementation guidance. The role includes collaboration with engineers, after-hours support, and participation in process automation development.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
15 Hours Ago
IN, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support for customers, managing support cases, conducting fault isolation and root cause analysis, assisting with configurations and best practices, and developing process efficiencies. Weekend on-call support is also included.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
ND, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer role involves providing post-sales support, technical case management, troubleshooting, problem resolution, and best practice guidance primarily for Palo Alto Networks products. The engineer is expected to collaborate with customers, engage in fault analysis, and support cross-functional teams effectively, ensuring customer satisfaction and product operability.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
5 Hours Ago
KS, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support, managing support cases, conducting root cause analysis, and collaborating with engineering teams. They will guide best practices, offer troubleshooting, and assist in process automation, all while ensuring customer satisfaction in a collaborative environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
WA, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support and guidance for problem resolution. Responsibilities include managing support cases, conducting fault isolation, and collaborating with engineering teams. The role requires effective communication of complex technical issues and participation in weekend on-call rotations, focusing on customer success and service improvement.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
15 Hours Ago
RI, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases and resolving technical issues for customers. Responsibilities include offering best practice guidance, conducting fault isolation, collaborating with engineering teams, and contributing to process automation. The role also requires after-hours support and participation in on-call rotations.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
CO, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer is responsible for providing technical support to customers and partners, managing support cases, conducting troubleshooting, and ensuring best practices are implemented. The role includes collaborating with teams, supporting process automation, and providing after-hours support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
NC, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support to customers and partners, manages support cases, conducts troubleshooting, and collaborates with engineering teams. They ensure customer success through effective communication, fault isolation, and best practice implementations, while also supporting the development of process efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
VA, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide post-sales technical support focused on Cortex. Responsibilities include managing support cases, analyzing technical issues, providing configurations and troubleshooting, and collaborating with cross-functional teams to enhance customer success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
Fort Lauderdale, FL, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support for clients, offering guidance on implementations, troubleshooting technical issues, and managing support cases. They collaborate with engineering teams, contribute to process automation, and ensure customer satisfaction through effective communication. Candidates must possess analytical skills, familiarity with network technologies, and experience in a customer-facing role.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
CA, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support by offering technical guidance, managing support cases, troubleshooting, and ensuring customer success with Palo Alto Networks products. Responsibilities include fault isolation, communicating complex issues to stakeholders, and contributing to process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
AR, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance to customers, managing support cases, and conducting fault isolation and root cause analysis. They collaborate with internal and external stakeholders, develop process automation, and participate in after-hours support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
15 Hours Ago
UT, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, troubleshooting, and guidance to customers, manages support cases, conducts root cause analysis, and participates in a collaborative team environment to enhance customer satisfaction and operational efficiency.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
KY, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support, manage cases, conduct troubleshooting, and analyze root causes. This role involves collaborating with customers and teams to implement best practices, and it requires a minimum of 2 years of experience with Palo Alto Networks Cortex.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
GA, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases from ticketing to resolution, conducting fault isolation, and developing process automation. They collaborate with customers and internal teams on technical issues and recommend best practices for implementation and troubleshooting.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
MT, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, technical guidance, and problem resolution for customers. Responsibilities include case management, technical troubleshooting, fault isolation, and collaboration with customer engineering teams. The role requires effective communication of complex technical issues and participation in on-call support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
TX, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, focusing on best practice implementation and problem resolution for clients. Responsibilities include managing support cases, conducting fault analysis, and offering customer technical guidance while collaborating with engineering teams.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
NM, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance to customers, managing support cases, conducting fault isolation, and implementing best practices. This role involves collaborating with various teams to enhance product operability and automate processes while working on complex technical issues.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
AL, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide post-sales technical support, manage support cases, perform root cause analysis, and assist customers with troubleshooting and best practices. You will also collaborate with various teams to enhance product operability and participate in after-hours support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
MS, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support focused on Palo Alto Networks products, particularly Cortex. Responsibilities include managing support cases, conducting fault isolation, offering configuration guidance, collaborating with engineering teams, and maintaining effective communication with stakeholders.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
ID, USA
Remote
22,000 Employees
98K-165K Annually
Mid level
22,000 Employees
98K-165K Annually
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support, manage support cases, conduct fault isolation, and assist customers with configurations and troubleshooting. They will collaborate with engineering teams to improve product operability and develop process automation solutions, while being available for after-hours support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
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