Top Remote Technical Support Engineer Jobs

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The role involves project management and engineering support for HVAC sales in the Data Center and Industrial market, including equipment selections and technical documentation preparation.

Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.

The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.

The Technical Support Engineer I provides first contact support, monitors alarms, resolves incidents, and fulfills service requests in IT environments.

As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.

The role focuses on resolving complex technical escalations, optimizing support workflows, tracking metrics, and collaborating with cross-functional teams to enhance customer experience.

Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.

Provide technical support by troubleshooting customer issues, monitoring network environments, coordinating repairs, and documenting incidents while communicating effectively with stakeholders.

The Senior Technical Support Engineer will provide innovative technical support, ensure customer satisfaction, and improve products and services in cybersecurity.

Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.

As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.

The Staff Technical Support Engineer will provide technical assistance to B2B SaaS customers, lead complex troubleshooting, manage incidents, and ensure customer satisfaction through effective communication and precise issue resolution.

Provide advanced escalation support for MDP/Metals packaging toolsets: diagnose complex equipment and on-wafer issues, perform root-cause analysis, support FSO repairs, coach field staff, support NPI/DFx, publish technical guidance, and provide on-site Alpha/Beta support.

The Technical Support Engineer will provide exceptional technical support, troubleshoot issues, implement fixes, and collaborate with engineering teams. They will mentor junior staff and improve processes.

As a Technical Support Engineer, you will resolve customer technical issues, perform configuration tuning, and contribute to knowledge base content, ensuring customer satisfaction with the auditing platform.

As a Technical Support Engineer, you will provide expert-level support for enterprise customers, resolve technical issues, collaborate with engineering, and improve customer engagement by optimizing processes and resources.

Provide exceptional technical support to enterprise and insurance clients, manage support cases, mentor team members, and ensure SLA compliance.

The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.