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Top Remote Technical Support Engineer Jobs

Reposted 4 Days AgoSaved
Remote
16 Locations
90K-120K Annually
Junior
90K-120K Annually
Junior
Healthtech
Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.
Top Skills: Fast ApiGCPGoPythonReactReact NativeTypescript
Reposted YesterdaySaved
Remote
State of Nebraska, USA
Senior level
Senior level
Information Technology • Software
The L2 Technical Support Engineer provides advanced support for Symantec and Broadcom Endpoint Security products, managing incidents and collaborating with various teams to resolve complex technical issues while maintaining high customer satisfaction and supporting ITIL practices.
Top Skills: Broadcom SecurityCcnaCcnpCisspEdrItilmacOSNetworkingSecurity+Symantec Endpoint SecurityWindows
YesterdaySaved
Remote
USA
Senior level
Senior level
Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills: AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
YesterdaySaved
Remote
State of New Jersey, USA
80K-100K Annually
Junior
80K-100K Annually
Junior
Artificial Intelligence • Software
The Technical Support Engineer troubleshoots hardware and software issues, ensures system reliability, and collaborates with teams for technical resolution.
Top Skills: DhcpDnsEthernetLinuxNatPoePythonTcp/IpTlsVlans
Reposted YesterdaySaved
Remote
US
Mid level
Mid level
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills: Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
140K-175K Annually
Mid level
140K-175K Annually
Mid level
Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Software
As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.
Top Skills: APIsBashPython
2 Days AgoSaved
Easy Apply
In-Office or Remote
Canada, KS, USA
Easy Apply
Senior level
Senior level
Other
The Technical Support Engineer will provide enterprise software support, drive technical investigations, and collaborate with various teams to address customer needs.
Top Skills: Active DirectoryAWSAzureCmdDnsLdapLinuxPowershellPythonRdpRestapiSshUnixWindows Server
2 Days AgoSaved
Remote
United States
54K-80K Annually
Junior
54K-80K Annually
Junior
Information Technology • Consulting
The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.
Top Skills: BashComputer HardwareDb2JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Reposted 2 Days AgoSaved
Remote
United States
58K-64K Annually
Junior
58K-64K Annually
Junior
Software
The Technical Support Engineer will provide U.S. Payroll and HR support, troubleshoot issues, manage cases, and enhance customer experience.
Top Skills: Human ResourcesSaaSU.S. Payroll
3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Software
The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.
Top Skills: APIsAutomationScriptingSecurity
Reposted 3 Days AgoSaved
Remote or Hybrid
North Carolina, USA
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Senior Technical Support Engineer, you will manage technical cases, providing expert solutions across various software issues while mentoring peers and collaborating with cross-functional teams.
Top Skills: JIRASaaSSalesforceSQLZendesk
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Reposted 3 Days AgoSaved
Remote or Hybrid
Colorado, USA
70K-90K Annually
Junior
70K-90K Annually
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer resolves technical challenges, manages case documentation, and collaborates with teams to enhance customer experiences.
Top Skills: Cloud/Saas ArchitectureSalesforceServicecloudSQL
Reposted 3 Days AgoSaved
In-Office or Remote
Atlanta, GA, USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.
Top Skills: Advanced Pdm ToolsHubspot CrmVibration Spectrum Analysis
4 Days AgoSaved
Remote
9 Locations
44K-71K Hourly
Senior level
44K-71K Hourly
Senior level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues, ensuring effective usage of products, and collaborating with engineers for innovative solutions.
Top Skills: BashCHigh Availability SoftwareLinuxPacemakerPythonRed Hat Enterprise LinuxService GuardUnixVeritas
Reposted 4 Days AgoSaved
In-Office or Remote
2 Locations
109K-164K Annually
Senior level
109K-164K Annually
Senior level
Cloud • Software
As a Senior Technical Support Engineer, you troubleshoot and assist customers with technical challenges related to Salesforce products, ensuring high satisfaction and effective solutions.
Top Skills: ApexC++DatabasesHTMLJavaJavaScriptRdbmsSQL
4 Days AgoSaved
Remote
United States
Senior level
Senior level
Big Data • Software • Analytics
As a Snr Technical Support Engineer, you will troubleshoot complex technical issues, assist customers with integrations, and collaborate across teams to enhance the support experience.
Top Skills: ArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflakeSQL
4 Days AgoSaved
Remote
United States
60K-80K Annually
Senior level
60K-80K Annually
Senior level
Big Data • Software • Analytics
As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.
Top Skills: Advanced SqlArgocdAWSAzureGCPJavaKubernetesLinux
Reposted 4 Days AgoSaved
Remote
United States
Junior
Junior
Information Technology • Consulting
Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.
Top Skills: APIsHTTPHttpsLinuxSQLWindows
5 Days AgoSaved
In-Office or Remote
East, Town of Webster, MA, USA
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.
Top Skills: BgpEosiOSIos-XrJunosNetworking ProtocolsOspfSonicVxlan
5 Days AgoSaved
In-Office or Remote
Atlanta, GA, USA
85K-105K Annually
Senior level
85K-105K Annually
Senior level
Machine Learning • Productivity • Sales • Software
The Technical Support Engineer will manage complex technical issues, support API integrations, and collaborate with various teams to enhance customer experiences.
Top Skills: AWSDatadogDockerDynamicsElasticsearchElixirGmailGoJIRAKibanaKubernetesMySQLNode.jsRuby On RailsSalesforceSlackSplunkTableauVoipZendesk
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
106K-125K Annually
Senior level
106K-125K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills: Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Reposted 5 Days AgoSaved
Remote
USA
24-28 Annually
Mid level
24-28 Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
104K-163K Annually
Senior level
104K-163K Annually
Senior level
Software
The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.
Top Skills: AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
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