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Top Remote Technical Support Engineer Jobs

Reposted YesterdaySaved
Remote
16 Locations
90K-120K Annually
Junior
90K-120K Annually
Junior
Healthtech
Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.
Top Skills: Fast ApiGCPGoPythonReactReact NativeTypescript
Reposted 11 Hours AgoSaved
Remote
State of Nebraska, USA
Senior level
Senior level
Information Technology • Software
The L2 Technical Support Engineer provides advanced support for Symantec and Broadcom Endpoint Security products, managing incidents and collaborating with various teams to resolve complex technical issues while maintaining high customer satisfaction and supporting ITIL practices.
Top Skills: Broadcom SecurityCcnaCcnpCisspEdrItilmacOSNetworkingSecurity+Symantec Endpoint SecurityWindows
Reposted 12 Hours AgoSaved
Remote or Hybrid
North Carolina, USA
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Senior Technical Support Engineer, you will manage technical cases, providing expert solutions across various software issues while mentoring peers and collaborating with cross-functional teams.
Top Skills: JIRASaaSSalesforceSQLZendesk
Reposted 12 Hours AgoSaved
Remote or Hybrid
Colorado, USA
70K-90K Annually
Junior
70K-90K Annually
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer resolves technical challenges, manages case documentation, and collaborates with teams to enhance customer experiences.
Top Skills: Cloud/Saas ArchitectureSalesforceServicecloudSQL
Reposted 12 Hours AgoSaved
In-Office or Remote
Atlanta, GA, USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.
Top Skills: Advanced Pdm ToolsHubspot CrmVibration Spectrum Analysis
Reposted 12 Hours AgoSaved
Easy Apply
In-Office or Remote
San Francisco, CA, USA
Easy Apply
Mid level
Mid level
Software
As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.
Top Skills: APIsFrontPythonRubySQLTypescriptZendesk
YesterdaySaved
Remote
9 Locations
44K-71K Hourly
Senior level
44K-71K Hourly
Senior level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues, ensuring effective usage of products, and collaborating with engineers for innovative solutions.
Top Skills: BashCHigh Availability SoftwareLinuxPacemakerPythonRed Hat Enterprise LinuxService GuardUnixVeritas
Reposted YesterdaySaved
In-Office or Remote
2 Locations
109K-164K Annually
Senior level
109K-164K Annually
Senior level
Cloud • Software
As a Senior Technical Support Engineer, you troubleshoot and assist customers with technical challenges related to Salesforce products, ensuring high satisfaction and effective solutions.
Top Skills: ApexC++DatabasesHTMLJavaJavaScriptRdbmsSQL
YesterdaySaved
Remote
United States
Senior level
Senior level
Big Data • Software • Analytics
As a Snr Technical Support Engineer, you will troubleshoot complex technical issues, assist customers with integrations, and collaborate across teams to enhance the support experience.
Top Skills: ArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflakeSQL
YesterdaySaved
Remote
United States
60K-80K Annually
Senior level
60K-80K Annually
Senior level
Big Data • Software • Analytics
As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.
Top Skills: Advanced SqlArgocdAWSAzureGCPJavaKubernetesLinux
Reposted YesterdaySaved
Remote
United States
Junior
Junior
Information Technology • Consulting
Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.
Top Skills: APIsHTTPHttpsLinuxSQLWindows
2 Days AgoSaved
In-Office or Remote
East, Town of Webster, MA, USA
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.
Top Skills: BgpEosiOSIos-XrJunosNetworking ProtocolsOspfSonicVxlan
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2 Days AgoSaved
In-Office or Remote
Atlanta, GA, USA
85K-105K Annually
Senior level
85K-105K Annually
Senior level
Machine Learning • Productivity • Sales • Software
The Technical Support Engineer will manage complex technical issues, support API integrations, and collaborate with various teams to enhance customer experiences.
Top Skills: AWSDatadogDockerDynamicsElasticsearchElixirGmailGoJIRAKibanaKubernetesMySQLNode.jsRuby On RailsSalesforceSlackSplunkTableauVoipZendesk
Reposted 2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
106K-125K Annually
Senior level
106K-125K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Reposted 2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills: Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Reposted 2 Days AgoSaved
Remote
USA
24-28 Annually
Mid level
24-28 Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Reposted 2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
104K-163K Annually
Senior level
104K-163K Annually
Senior level
Software
The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.
Top Skills: AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Reposted 3 Days AgoSaved
Remote or Hybrid
North Carolina, USA
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
Senior Technical Support Engineers handle complex technical cases, mentor junior staff, and ensure customer satisfaction through collaboration with various teams.
Top Skills: Cloud/Saas ArchitectureMS OfficeSalesforceServicecloudSQL
Reposted 3 Days AgoSaved
Remote
Oregon, USA
81K-121K Annually
Junior
81K-121K Annually
Junior
Software
As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.
Top Skills: AngularIntercomLaravelMySQLPHP
Reposted 4 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
5 Days AgoSaved
Remote
United States
53K-110K Annually
Mid level
53K-110K Annually
Mid level
Automotive
The Senior Technical Support Engineer resolves complex network and hardware issues, supports installation and repair, and collaborates with engineering teams to ensure customer satisfaction.
Top Skills: Case Management SystemsEv BatteriesEvse HardwareEvse SoftwareMessaging PlatformsVideo Calling Software
5 Days AgoSaved
Remote
America
Junior
Junior
Security • Cybersecurity • Automation
As a Tier 1 Technical Support Engineer, you will manage customer issues, troubleshoot technical problems, provide support via Salesforce, and collaborate with teams to ensure customer success.
Top Skills: BashLinuxSalesforce
5 Days AgoSaved
Easy Apply
In-Office or Remote
San Francisco, CA, USA
Easy Apply
100K-115K Annually
Mid level
100K-115K Annually
Mid level
AdTech • Marketing Tech • Social Impact • Software • Analytics
As a Technical Support Engineer, you'll manage technical support tickets, improve internal tools, and collaborate with teams to enhance operational efficiency.
Top Skills: CeleryFlaskGraphQLJavaScriptMongoDBNode.jsNumpyPandasPythonScikit-LearnScipyVue
Reposted 6 Days AgoSaved
In-Office or Remote
2 Locations
115K-155K Annually
Senior level
115K-155K Annually
Senior level
Software • Analytics
The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.
Top Skills: AWSAzureGCPHdfsImply DruidKafkaKinesisMySQLPostgresS3SQLZookeeper
Reposted 7 Days AgoSaved
Remote
USA
60K-80K Annually
Junior
60K-80K Annually
Junior
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills: Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
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