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Top Remote Technical Support Engineer Jobs

58+ Job Results
7 Days Ago
Remote
320 Employees
7+ Years of Experience
320 Employees
7+ Years of Experience
Cloud • Information Technology
The Senior Technical Support Engineer at Wasabi will provide technical leadership in solving complex issues related to cloud storage and networking infrastructure. They will support enterprise customers in integrating their applications with Wasabi Cloud Storage and collaborate with the support team to enhance Wasabi's service. The ideal candidate must have hands-on experience with AWS S3 and be AWS Solution Architect Associate certified. They should also have at least 8 years of relevant work experience and 4 years of experience in technical support or network operations.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+25 More
23 Hours Ago
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing amazing customer support experiences. They must have a deep understanding of the ServiceNow platform and employ various diagnostic tools to isolate and resolve issues. This role also involves collaborating with other teams for complex cases and providing input for process and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
Yesterday
Remote
241 Employees
1-3 Years of Experience
241 Employees
1-3 Years of Experience
Cloud • Software • Cybersecurity
As a Technical Support Engineer at ReversingLabs, you will provide exceptional customer service and technical support for remote customers, troubleshoot complex technical problems, document solutions and best practices, and collaborate with various teams to enhance product quality and customer experience.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
6 Days Ago
Remote
20,000 Employees
$102K-$158K Annually
1-3 Years of Experience
20,000 Employees
$102K-$158K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to Performance and instance availability. This role requires strong technical skills in Java, scripting languages, relational databases, Unix/Linux, web applications stack, and performance tuning. It also involves working with high-value customers and developers, providing quality customer service, and being able to work outside normal business hours.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
6 Days Ago
Remote
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
20,000 Employees
$98K-$168K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers through critical technical issues to ensure timely resolutions. They provide excellent customer support through various channels and collaborate with other teams to resolve complex issues. The role also involves identifying areas for process and product improvements. This position requires 4+ years of customer-facing technical support experience and strong troubleshooting skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
2 Days Ago
Remote
2,472 Employees
3-5 Years of Experience
2,472 Employees
3-5 Years of Experience
Cloud • Software
As a Technical Support Engineer at Coupa, you will provide expert guidance and support to enterprise customers using their cloud-based platform. Responsibilities include answering technical questions, troubleshooting issues, collaborating with internal teams, and managing customer production environments.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+18 More
5 Days Ago
Remote
75 Employees
$38-$58
3-5 Years of Experience
75 Employees
$38-$58
3-5 Years of Experience
Artificial Intelligence • Software • Database
Provide technical support to customers, troubleshoot and resolve technical issues, create code examples, collaborate with engineering team, document technical issues, provide mentorship, and deliver superior service in a customer-first approach.
Top Benefits:
401-K
401-K Matching
Company Equity
+35 More
Yesterday
Remote
309 Employees
3-5 Years of Experience
309 Employees
3-5 Years of Experience
Software
Seeking a resourceful and detail-oriented Technical Support Engineer to provide advanced troubleshooting for Appspace customers on software, hardware, network, and security issues. Must have experience in Cisco Digital Media Suite, Chrome OS, BrightSign, Windows Server, Linux, SQL, MY SQL, JIRA, Salesforce, and excellent communication skills. Bachelor's degree or 2-5 years of related work experience required.
5 Days Ago
Remote
1,600 Employees
$50K Annually
1-3 Years of Experience
1,600 Employees
$50K Annually
1-3 Years of Experience
Cloud • Information Technology • Productivity • Security • Sharing Economy • Software • Infrastructure as a Service (IaaS)
The Technical Support Engineer I interacts with our partners through multiple communication channels, providing technical support and escalation assistance on the vendors that we have on our line card. They create product knowledge documentation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+65 More
2 Days Ago
Remote
6,000 Employees
5-7 Years of Experience
6,000 Employees
5-7 Years of Experience
Cloud
The Okta Technical Support Engineer, Federal is responsible for providing technical support to federal customers, resolving issues, and documenting bugs. The role involves ensuring customer satisfaction and contributing to process improvements.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+32 More
8 Days Ago
Remote
637 Employees
$70K-$90K Annually
3-5 Years of Experience
637 Employees
$70K-$90K Annually
3-5 Years of Experience
Security • Cybersecurity
Technical Support Engineer role at Exabeam, a global cybersecurity company. Responsibilities include managing critical situations, triaging escalations, collaborating with various teams, and driving operational and product improvements. Remote role working East Coast hours.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
2 Days Ago
Remote
Hybrid
85 Employees
5-7 Years of Experience
85 Employees
5-7 Years of Experience
Automotive • Insurance
As a Senior Technical Support Engineer at HDVI, you will play a crucial role in solving production-related issues and ensuring high product service and satisfaction levels. Responsibilities include triaging support requests, responding to technical tickets, identifying root causes, and collaborating with various teams to resolve customer issues efficiently.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+22 More
5 Days Ago
Remote
613 Employees
$54K-$66K Annually
1-3 Years of Experience
613 Employees
$54K-$66K Annually
1-3 Years of Experience
Big Data • Cloud • Security • Software • Cybersecurity
Support Engineer role at ExtraHop involving resolving technical issues for customers, data analysis, and hardware deployment support. Opportunity for career advancement within the company.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+49 More
11 Days Ago
Remote
77 Employees
1-3 Years of Experience
77 Employees
1-3 Years of Experience
Edtech • Fintech • Information Technology • Software
Looking for a Technical Support Engineer to join GiveCampus in a remote role, supporting Tier 2 issues for a fundraising platform. Responsibilities include coordinating support efforts, identifying trends, and contributing to all parts of the code base. Requires analytical thinking, communication skills, SQL database experience, and proficiency in development tools and frameworks. Bonus points for experience in high-level programming languages, MVC frameworks, front-end frameworks, testing frameworks, crowdfunding platforms, and fintech products.
Top Benefits:
Commuter Benefits
Dental Insurance
Health Insurance
+4 More
8 Days Ago
Remote
1,500 Employees
$68K-$75K Annually
1-3 Years of Experience
1,500 Employees
$68K-$75K Annually
1-3 Years of Experience
Food • Software • Hospitality
Technical Support Engineer position at PAR, working on troubleshooting API integrations, SaaS support, log analysis, error monitoring, POS and payment integrations, and documentation. Requires technical degree, experience in technical support, strong API understanding, and communication skills.
Top Benefits:
401-K
401-K Matching
Company Equity
+38 More
5 Days Ago
Remote
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
AdTech • Digital Media • Marketing Tech
Support Engineer role at FreeWheel, a Comcast company, responsible for solving complex problems using technical tools like SQL and scripting languages. Requires a Bachelor's Degree in Computer Science or related field and experience in online advertising/internet marketing or video/television advertising technology.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
Yesterday
Remote
18 Employees
$70K-$80K Annually
1-3 Years of Experience
18 Employees
$70K-$80K Annually
1-3 Years of Experience
Other
Provide technical support and customer service for a Video Intelligence company. Diagnose and solve technical problems across network, appliance, and application layers. Collaborate with cross-functional teams to enhance support processes and shape product direction. Create customer-facing resources and contribute to knowledge base articles.
4 Days Ago
Remote
Hybrid
700 Employees
$66K-$77K Annually
3-5 Years of Experience
700 Employees
$66K-$77K Annually
3-5 Years of Experience
Healthtech • Social Impact • Telehealth
The IT Support Engineer at Strive Health will be responsible for troubleshooting technical issues, providing support to employees, handling escalated tickets, and documenting processes. They will be the first line of support for all IT-related matters within the organization.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+62 More
11 Days Ago
Remote
185 Employees
1-3 Years of Experience
185 Employees
1-3 Years of Experience
Healthtech
Technical Support Engineer role at Silverblaze, focusing on troubleshooting complex issues, enhancing software stack, and providing technical support. Requires 2+ years of hands-on software development experience with Java/J2EE and proficiency in various web development technologies.
8 Days Ago
Remote
Hybrid
350 Employees
5-7 Years of Experience
350 Employees
5-7 Years of Experience
Mobile • Security • Software • Cybersecurity
Join Keeper as a Systems Support Engineer to provide technical support for clients, resolve technical issues, communicate with customers in French and English, and work in a fast-paced environment. Requires expertise in IT management, system administration, Mac OSX, Windows, Linux, SSO, Active Directory, Firewalls, DNS, LDAP, Linux Shell, PowerShell, and cloud environments.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
5 Days Ago
Remote
1,100 Employees
1-3 Years of Experience
1,100 Employees
1-3 Years of Experience
Software
The Technical Product Support Specialist at Podium will troubleshoot and resolve technical issues, serve as a point of escalation, provide feedback loops, develop documentation, train support teams, and collaborate cross-functionally to enhance customer satisfaction.
Top Benefits:
401-K
Company Outings
Dental Insurance
+9 More
7 Days Ago
Remote
80 Employees
3-5 Years of Experience
80 Employees
3-5 Years of Experience
Cloud • Information Technology • Security • Consulting
As a Support Engineer, you will provide world-class customer service by communicating with developers, debugging issues, and improving internal tools. You will become an expert on our product and collaborate with engineers, customer success team, and customers' developers. The impact of your work will improve our product, ensure customer success, and contribute to the growth of the Metronome team.
8 Days Ago
Remote
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
20,000 Employees
$122K-$206K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues related to performance and instance availability for the ServiceNow Technical Support team. The role involves mentoring junior team members, diagnosing performance degradation, and working with high-value customers. Strong technical and interpersonal skills are essential for this customer-facing position.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
21 Days Ago
Remote
369 Employees
1-3 Years of Experience
369 Employees
1-3 Years of Experience
Cybersecurity
The Technical Support Engineer will provide post-sales break-fix, consulting, and collaboration to resolve technical issues. They will have strong knowledge of Unix Systems, virtualisation technologies, scripting, and API integrations. Strong troubleshooting and communication skills are required. Knowledge of network security, information security, and FreeBSD is a plus.
20 Days Ago
Remote
170 Employees
7+ Years of Experience
170 Employees
7+ Years of Experience
Cybersecurity
Seeking a talented Senior Technical Support Engineer to provide solutions-based support to important customers. Responsibilities include deployment, troubleshooting, and support for the ThreatConnect product and related technologies. Must excel in a fast-paced environment and possess strong communication and problem-solving skills.
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