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Top Remote Technical Support Engineer Jobs
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
In this role, you will troubleshoot customer issues, analyze logs, collaborate with teams, and provide support on vulnerability management systems.
Top Skills:
LinuxmacOSPacket InspectionRegexWindowsWireshark
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support online merchants through live chat, email, and phone calls, resolving issues and delivering exceptional customer service.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Other • Security
Provide technical support for chiller products, manage escalations, create service literature, and educate staff on technical issues.
Top Skills:
EmailHvac&RInternet SoftwareMicrosoft Suite
Insurance • Software
The Technical Support Engineer III at Federato resolves complex technical issues, mentors engineers, and enhances support processes through collaboration across teams.
Top Skills:
JavaScriptPythonSQL
Insurance • Software
Serve as the first point of contact for customer support, performing initial troubleshooting, resolving common issues, and escalating as necessary while maintaining response times.
Top Skills:
SQL
Insurance • Software
As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.
Top Skills:
JavaScriptPythonSQL
Other
The Sr. Technical Support Engineer provides tier 2 support for complex, Linux-based enterprise software applications, coordinating with teams and mentoring new members to enhance customer satisfaction.
Top Skills:
DockerEm7FirewallsKafkaKubernetesLinuxMariadbMySQLPHPPythonRoutersSl1SnmpSQL
Other
The Technical Support Engineer provides enterprise-level technical support, ensuring prompt resolution of complex issues and enhancing customer satisfaction. Responsibilities include troubleshooting, mentoring new team members, and collaborating with various teams for product development support.
Top Skills:
AWSDockerKafkaKubernetesLinuxMariadbMySQLPHPPythonSnmpSQL
Software
As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.
Top Skills:
Azure AdGraphQLIpaas ToolsJavaScriptJSONMySQLOktaPostgresPythonRest ApisRubySQLXML
Information Technology • Consulting
The Senior Technical Support Engineer resolves complex technical challenges, mentors junior staff, leads critical issues, and collaborates with Engineering on product defects.
Top Skills:
Api DevelopmentCloud PlatformsInformation TechnologySQLWeb Services
Software • Cybersecurity
The Technical Support Engineer will provide technical assistance, diagnose issues, maintain records, and collaborate with teams to resolve customer concerns.
Top Skills:
HardwareJIRANetwork ProtocolsSoftwareZendesk
New
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Information Technology • Consulting
Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.
Top Skills:
BashComputer HardwareDb2DicomHl-7JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Software • Analytics
As a Technical Support Engineer, you'll engage with customers, resolve issues, improve support tools, and collaborate with product teams.
Top Skills:
JavaScriptNextjs
eCommerce • Other • Software
As an Associate Technical Support Engineer, you provide 24/7 support to customers, troubleshooting issues, guiding users, and documenting best practices while working collaboratively with the team.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills:
Lean MethodologiesMechanical InstallationMr Systems
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills:
Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills:
Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
Semiconductor
Provide technical support for complex equipment issues, analyze problems, develop action plans, and support repair activities. Collaborate with teams and recommend best practices.
Top Skills:
ArkMicrosoft AppsSAPVspi
Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills:
AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer at Litera resolves technical challenges for customers, manages case resolutions, and improves the customer experience by collaborating with internal teams.
Top Skills:
Cloud ArchitectureSaaSSalesforceScriptingServicecloudSQL
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills:
Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
Information Technology
As a Technical Support Engineer, you'll troubleshoot and resolve customer issues, manage support requests, and improve processes while collaborating with different teams.
Top Skills:
.NetAWSAzureDockerGCPGoJavaJavaScriptJdbcKubernetesLinuxNeo4JPythonSpringWindows
Artificial Intelligence • Cybersecurity
As a Technical Support Engineer, you will provide high-quality technical support to customers, troubleshoot product issues, collaborate with Engineering and Product teams, and improve support workflows.
Top Skills:
AWSAzureDockerGCPGitJIRAKubernetesPythonZendesk
Information Technology • Internet of Things • Software • Virtual Reality
The Senior Technical Support Engineer delivers support to ServiceMax customers, resolving technical issues and providing guidance on SaaS applications with a focus on customer satisfaction.
Top Skills:
HTMLJavaJavaScriptOracleSalesforceSOQLSQL ServerWeb ServicesXML
Top Companies Hiring Remote Technical Support Engineers
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