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Top Remote Technical Support Engineer Jobs

7 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
61K-92K Annually
Mid level
61K-92K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Provide technical hardware and software support for customers, troubleshoot complex issues, manage tickets, and collaborate with product teams to enhance customer experience.
Top Skills: CrmsJSONPythonSaaSSalesforceZendesk
Reposted 7 Hours AgoSaved
Remote
US
Mid level
Mid level
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills: Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Reposted 7 Hours AgoSaved
Remote
United States
117K-167K Annually
Senior level
117K-167K Annually
Senior level
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills: Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
Reposted 7 Hours AgoSaved
Remote
USA
90K-136K Annually
Mid level
90K-136K Annually
Mid level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills: Lean MethodologiesMechanical InstallationMr Systems
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Reposted YesterdaySaved
Remote or Hybrid
United States
Junior
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills: Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
2 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
60K-67K Annually
Junior
60K-67K Annually
Junior
eCommerce • Other • Software
As an Associate Technical Support Engineer, you'll resolve issues for online merchants, communicate effectively, and contribute to documentation while managing technical inquiries.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Reposted 2 Days AgoSaved
Remote
US
Mid level
Mid level
Fintech • Software
The Senior Technical Support Engineer will handle escalated complex cases, resolve technical issues, and collaborate with product and engineering teams to enhance customer experience.
Top Skills: AWSAzureC#GCPGitJavaJavaScriptPythonSQL
Reposted 3 Days AgoSaved
Remote
USA
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills: DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
106K-125K Annually
Senior level
106K-125K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills: Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Reposted 5 Days AgoSaved
Remote
USA
51K-60K Annually
Mid level
51K-60K Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
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Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills: APIsBlockchainCloud Platforms
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
104K-163K Annually
Senior level
104K-163K Annually
Senior level
Software
The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.
Top Skills: AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Reposted 7 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
105K-115K Annually
Senior level
105K-115K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Reposted 9 Days AgoSaved
Remote
USA
60K-80K Annually
Junior
60K-80K Annually
Junior
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills: Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Reposted 9 Days AgoSaved
Remote
2 Locations
Senior level
Senior level
Big Data • Software • Analytics
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.
Top Skills: Advanced SqlAPIsArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflake
Reposted 13 Days AgoSaved
Remote
United States
Mid level
Mid level
Security • Software • Cybersecurity
The Technical Support Engineer provides customer support for the DigiCert One platform, resolves issues, and collaborates with teams for solutions.
Top Skills: Microsoft ProductsPki CertificatesRest Apis
13 Days AgoSaved
Remote
United States
Mid level
Mid level
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.
Top Skills: Apache KafkaCloud FunctionsCloud Object StoresDatabasesJavaKafka ConnectLinuxMessaging SystemsScalaSpark
Reposted 13 Days AgoSaved
Remote
United States
Entry level
Entry level
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills: LinuxmacOSWindowsPowershell
Reposted 13 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
14 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
60K-67K Annually
Mid level
60K-67K Annually
Mid level
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
101K-119K Annually
Junior
101K-119K Annually
Junior
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills: APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
Reposted 14 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
70K-70K Annually
Mid level
70K-70K Annually
Mid level
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills: JavaScriptLinearZapierZendesk
Reposted 15 Days AgoSaved
Remote
2 Locations
82K-132K Annually
Senior level
82K-132K Annually
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills: AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
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