Top Remote Customer Success Jobs in Hartford, CT
Join Keeper Security as a bilingual Customer Success Manager to expand client relationships, meet sales targets, and grow revenue using industry-leading solutions. Communicate with Spanish and/or Brazilian Portuguese-speaking customers, negotiate contract renewals, and provide technical and business guidance to clients. Resolve customer issues, offer cybersecurity advice, and ensure consistent value delivery throughout the customer lifecycle.
Bilingual (French) Implementation Specialist at Keeper Security, responsible for onboarding and adoption of products, configuring solutions, and providing seamless customer experience.
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions to agencies and brands, building strategic partnerships and managing the sales process from inception to closure. Responsibilities include strategic planning, stakeholder relationship management, understanding industry trends, generating sales leads, and overseeing key accounts.
The Customer Implementation Specialist is responsible for managing extended solution implementation projects, gathering requirements, and providing guidance to customers. They will also develop project plans, maintain documentation, and ensure client satisfaction. The role requires excellent communication and project management skills.
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The Customer Support Operations Lead will be responsible for managing and improving the efficiency and effectiveness of internal and BPO customer support functions through data analysis, reporting, and process optimization. This role involves monitoring key performance metrics, collaborating with stakeholders, conducting audits, analyzing trends, and implementing initiatives to enhance customer support operations.
The Escalation Specialist provides best-in-class customer care by resolving escalated customer concerns and enhancing customer satisfaction. Responsibilities include inbound phone support, resolving customer issues, tracking resolutions, and serving as a brand ambassador. Requires 2 years of relevant experience in a fast-paced environment.
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The Senior Training Specialist will be responsible for developing, delivering, and managing product and service skills training opportunities and supporting the community platform at Tebra. Responsibilities include training end users using various techniques, managing professional services opportunities, moderating customer engagement, and maintaining product knowledge.
As a Client Success Enablement Manager at Wonders, you will collaborate with various teams to create client success collateral, develop training programs, and establish KPIs for measuring effectiveness. Key responsibilities include content creation, training coordination, and staying updated on industry trends.
Looking for a Senior Medical Science Liaison with a strong background in molecular oncology and genomic testing to educate healthcare providers about company offerings in the Pacific Northwest region. Responsibilities include promoting oncology test offerings, educating healthcare providers, collaborating on research studies, and keeping stakeholders informed on relevant medical knowledge.
Seeking a Medical Science Liaison with a background in oncology, genomic testing, and exceptional communication skills to educate healthcare providers about company offerings. Position requires 50% travel.
Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc by engaging key stakeholders at large healthcare entities, delivering data-driven insights, and driving successful outcomes for customers. They collaborate with cross-functional teams, design client-specific narratives, and spearhead customer conversations. Ideal candidates have 2-3 years of relationship management experience and strong communication skills.
Provide best-in-class customer support via email, phone, and chat. Diagnose and solve customer problems, troubleshoot software and network issues. Collaborate with cross-functional teams to support customers and contribute to process improvement.
The Mission Enablement Specialist is responsible for supporting the Mission team by building culture, planning events, coordinating calendars, and engaging with key personnel in Department of Defense clients. They should have a resilient mindset and experience in corporate event planning and calendar coordination. Military or veteran affairs experience is preferred. Strong communication and problem-solving skills are required.
Top remote Companies in Hartford, CT Hiring Customer Success Roles
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