Top Remote Customer Success Jobs in Hartford, CT
The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.
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The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
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As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.
As a Call Center Servicing Specialist at Hometap, you'll provide exceptional customer service by responding to homeowner inquiries via calls and emails. You'll also explain investment and insurance documents, create settlement statements, and review subordination requests, while maintaining accurate records in the system.
The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.
The Implementation Specialist for CAD is responsible for onboarding clients by managing the implementation process, coordinating customer requirements, overseeing project tasks, and ensuring client satisfaction throughout the setup of the CAD application.
The Customer Success Manager at Domino Data Lab is responsible for building and maintaining relationships with clients, maximizing their satisfaction through successful product adoption, and identifying upsell opportunities. They will collaborate with internal teams, manage a portfolio of accounts, and utilize technical knowledge in ML Ops and AI to drive customer success.
As a Sales Compensation Specialist, you will design compensation strategies for the VIP sales team, collaborate with various key departments, and manage incentive programs to drive performance and recognition of top achievers.
The Customer Support Manager will lead and develop a high-performing customer support team for an Enterprise SaaS platform, ensuring best-in-class 24/7 customer service, managing escalations, and creating performance metrics. The role requires coaching team members and resolving critical customer issues.
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