Top Remote Customer Success Jobs in Hartford, CT

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Technical Customer Success Manager will drive customer adoption, educate clients on the platform, troubleshoot technical issues, and build frameworks for scalable growth while ensuring a strong partnership with fintechs and enterprises.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

The Client Success Manager will manage client relationships, drive enrollment with tailored campaigns, optimize account health, and collaborate cross-functionally to enhance client satisfaction and expansion opportunities.

The Sr. Customer Success Manager engages enterprise customers to enhance adoption, manage relationships, drive renewals, and identify growth opportunities, guiding customer strategies and collaborating with internal teams.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Customer Success Associate builds relationships with mid-market clients, ensuring engagement and payment adoption through data-driven guidance and proactive communication.

As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.