Top Remote Support Engineer Jobs

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

The AI Technology Support Engineer/Analyst provides technical support for AI products, resolving complex issues, collaborating with teams, and maintaining documentation. Responsibilities include troubleshooting AI algorithms, model deployment, and client training.

The L1 Support Engineer provides first-line technical support for issues related to Microsoft 365, account access, and devices while ensuring effective communication and documentation.

The IT Support Engineer will handle frontline IT support, device management, and identity access workflows, ensuring a seamless employee experience.

The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

As an L1 Help Desk Technician, provide first-line support for technical issues related to Microsoft 365, Active Directory, and service requests. Troubleshoot and escalate issues as necessary, ensuring effective communication with users and maintaining documentation.

The L2 Support Engineer diagnoses and resolves complex technical issues, manages support tickets, mentors junior staff, and optimizes user technology experiences.

The Solutions Support Engineer will provide technical support to customers, troubleshoot issues, and design scalable solutions, while supporting Kubernetes and cloud technologies.

As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, design scalable solutions, and participate in an on-call rotation for customer technical needs.

The App Dev & Support Engineer II provides software support for customer issues, troubleshooting, debugging, and deploying application upgrades within a Linux environment. Responsibilities include coordination with teams, documentation, and on-call support.

The App Dev & Support Engineer II provides software support for transaction processing systems, debugging issues, and deploying updates in a multi-system environment, requiring advanced skills in Linux, SQL, and scripting.

Design, develop, document, test, and debug software systems and applications while participating in the full development life cycle and managing user requirements.

The Customer Support Engineer resolves technical issues, manages support tickets, integrates systems, ensures customer satisfaction, and collaborates across teams.

As an Enterprise Support Engineer, you will provide advanced technical support for enterprise customers, troubleshooting complex issues, advocating for customer needs, and collaborating cross-functionally to improve customer experience.

Serve as the primary contact for technical support to enterprise customers, troubleshoot issues, work with engineering, and communicate updates effectively.

The Application Support Engineer ensures smooth operation of technology platforms for users, troubleshoots issues, manages tickets, develops documentation, and maintains communication with stakeholders for feature improvement.

The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.

Provide technical support for the Aras Innovator platform, troubleshoot issues, assist with system migrations, and train end users. Responsible for documentation and user communication.

The Support Engineer assists the Site Manager in daily operations at refining and chemical customer sites, focusing on safety, inventory, and equipment maintenance while building customer relationships and managing treatment programs.

As a Support Engineer II, assist in managing daily activities at customer sites, focusing on safety, product inventory, training, and developing sales plans.

Embed with top users to pair on shipping and scaling apps, perform code reviews and optimizations, unblock projects, collaborate with product engineering, and build tools, docs, and systems to improve the platform and user workflows.

Senior-tier support engineer resolving high-severity, complex customer issues, reproducing bugs in lab environments, mentoring support staff, providing PKI and cryptography expertise, collaborating with Product and Engineering to drive systemic improvements, and managing high-profile escalations with clear technical communication.