Top Remote Support Engineer Jobs

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

As an L1 Help Desk Technician, provide first-line support for technical issues related to Microsoft 365, Active Directory, and service requests. Troubleshoot and escalate issues as necessary, ensuring effective communication with users and maintaining documentation.

The L2 Support Engineer diagnoses and resolves complex technical issues, manages support tickets, mentors junior staff, and optimizes user technology experiences.

The Solutions Support Engineer will provide technical support to customers, troubleshoot issues, and design scalable solutions, while supporting Kubernetes and cloud technologies.

As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, design scalable solutions, and participate in an on-call rotation for customer technical needs.

The App Dev & Support Engineer II provides software support for customer issues, troubleshooting, debugging, and deploying application upgrades within a Linux environment. Responsibilities include coordination with teams, documentation, and on-call support.

The App Dev & Support Engineer II provides software support for transaction processing systems, debugging issues, and deploying updates in a multi-system environment, requiring advanced skills in Linux, SQL, and scripting.

Design, develop, document, test, and debug software systems and applications while participating in the full development life cycle and managing user requirements.

The Customer Support Engineer resolves technical issues, manages support tickets, integrates systems, ensures customer satisfaction, and collaborates across teams.

As an Enterprise Support Engineer, you will provide advanced technical support for enterprise customers, troubleshooting complex issues, advocating for customer needs, and collaborating cross-functionally to improve customer experience.

Serve as the primary contact for technical support to enterprise customers, troubleshoot issues, work with engineering, and communicate updates effectively.

The Application Support Engineer ensures smooth operation of technology platforms for users, troubleshoots issues, manages tickets, develops documentation, and maintains communication with stakeholders for feature improvement.

The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.

Provide technical support for the Aras Innovator platform, troubleshoot issues, assist with system migrations, and train end users. Responsible for documentation and user communication.

The Support Engineer assists the Site Manager in daily operations at refining and chemical customer sites, focusing on safety, inventory, and equipment maintenance while building customer relationships and managing treatment programs.

As a Support Engineer II, assist in managing daily activities at customer sites, focusing on safety, product inventory, training, and developing sales plans.

Embed with top users to pair on shipping and scaling apps, perform code reviews and optimizations, unblock projects, collaborate with product engineering, and build tools, docs, and systems to improve the platform and user workflows.

Senior-tier support engineer resolving high-severity, complex customer issues, reproducing bugs in lab environments, mentoring support staff, providing PKI and cryptography expertise, collaborating with Product and Engineering to drive systemic improvements, and managing high-profile escalations with clear technical communication.

The Software Support Engineer serves as a key escalation point for unresolved cases, conducts technical analysis, collaborates on debugging, and mentors Frontline Engineers while ensuring customer satisfaction.

The L2 Support Engineer diagnoses and resolves complex technical issues, mentors junior staff, manages support tickets, and documents solutions to optimize IT service delivery.

The role involves leading enterprise integrations of the Polygon Open Money Stack, managing technical customer relationships, troubleshooting API issues, and conducting quarterly business reviews.

Provide technical leadership and operational support for Gateway and Payload systems: monitor performance, troubleshoot incidents, lead root cause analysis, support installation/integration/testing, maintain documentation, participate in on-call rotation, and collaborate across engineering, reliability, and operations to improve system uptime and performance.

As a Mobile Developer Support Engineer, you will provide exceptional technical support related to mobile SDKs and APIs, troubleshoot issues, maintain support resources, and assist during high-priority incidents to ensure customer satisfaction.

Develop, maintain, and support schema-driven document templates (policies, quotes, endorsements). Translate product requirements into reusable templates, debug data-mapping and layout issues, write and run test plans, triage incidents via Jira, and collaborate with engineers, product, and underwriting to ensure accurate, compliant customer-facing documents.

The Key Account Support Engineer provides advanced technical assistance and problem resolution for customers using property management software, collaborating with internal teams to enhance customer satisfaction.