Top Remote Support Engineer Jobs

The Support Engineer IV role involves technical program management for water treatment, fostering customer relationships, and ensuring compliance and safety. Responsibilities include system monitoring, troubleshooting, and recommending program improvements for various industrial sites.

Provide support and enhancements for bench instrumentation applications and IT tools in a GxP environment, including administration and configuration tasks.

The Advanced Technical Support Engineer provides exceptional technical support, troubleshooting issues, monitoring the network, and coordinating technician dispatch for timely service resolution.

The Network Engineer will support DARPA by managing DCO capabilities, troubleshoot networks, and deploy sensor platforms in various environments.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

Provide advanced technical support and escalation for Merge Healthcare products. Troubleshoot complex hardware, OS, network, and medical-imaging issues; handle inbound/outbound calls; document cases in CRM; perform remote upgrades and preventative maintenance; escalate and drive resolutions; contribute to knowledgebase; maintain customer satisfaction. Travel ~10%.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

Provide hybrid technical support, QA, and light development for MultiValue database products. Troubleshoot production issues, perform root-cause analysis, participate in on-call rotations, write automation scripts (Python/Shell), read and debug C code, assist QA testing, author documentation, and help integrate AI tools into support workflows.

Lead Engineer - Support manages escalated application and network infrastructure support for the entroCIM platform, handling system integration, protocol mapping, data normalization/tagging, MSI implementations, validation/testing/commissioning, and runbook/documentation development. Collaborates with deployment, engineering, and customer teams to deliver scalable, reliable smart building/OT/IoT solutions and visualizations.

Provide L2 support for an AI conversational SaaS platform: troubleshoot escalated tickets, reproduce and resolve complex platform issues, perform root cause analysis, maintain runbooks and KB articles, support UAT, assist customers with configuration, and escalate clear defect reports to engineering.

The Staff GenAI Backend Engineer leads engineering for intelligent routing systems, collaborates with teams to enhance customer support, and maintains architectural integrity in a high-availability environment.

The Lead Engineer is responsible for mechanical systems engineering related to the BWRX-300 SMR design, overseeing project execution and regulatory deliverables, while driving continuous improvement through Six Sigma and Lean methodologies.

The Technical Support Engineer II will provide technical support to clients, troubleshoot issues, lead troubleshooting processes, and assist with application deployments.

The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.

Provide Tier 1 helpdesk support for a cloud-based platform: triage tickets, manage access requests, troubleshoot devices and applications, maintain runbooks and documentation, participate in on-call rotation, and pair with senior engineers to learn Kubernetes, AWS, CI/CD, and SRE practices.

Provide Tier II technical support for Censis surgical asset management products: troubleshoot systems, perform upgrades and backups, manage SSO and integrations (HL7), analyze SQL and logs, communicate with customers and internal teams, maintain documentation, and support implementations from pre-implementation through end-of-life.

The Senior Technical Support Engineer will provide advanced technical support, manage critical incidents, troubleshoot complex issues, and enhance product quality through root cause analysis.

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

Provide advanced technical and project support for Globalstar Gateway systems: troubleshoot incidents, analyze operational data, validate systems, optimize network performance, create documentation, train staff, and support operations during repairs and downtime to maintain SLA uptime.

The Support Engineer will troubleshoot complex network issues, improve processes, deliver actionable product suggestions, and support customer networks remotely.