Top Remote Support Engineer Jobs

Develop, maintain, and support schema-driven document templates (policies, quotes, endorsements). Translate product requirements into reusable templates, debug data-mapping and layout issues, write and run test plans, triage incidents via Jira, and collaborate with engineers, product, and underwriting to ensure accurate, compliant customer-facing documents.

The Support Engineer provides application support, manages tickets, analyzes system requirements, and collaborates with clients to improve technology and support operations.

The Support Engineer will troubleshoot technical issues, collaborate with teams, and ensure customer satisfaction with AppOmni's security platform, while continuously improving support processes.

The Customer Support Engineer provides technical assistance for software applications, manages customer communications, and troubleshoots issues. They work with various technical teams to resolve defects and participate in software implementations, offering on-site support as needed.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

Design, develop, and maintain ETL solutions using Informatica PowerCenter. Collaborate with business analysts, optimize ETL processes, and ensure data quality.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

The Senior Database Support Engineer will support critical database platforms, ensure operational excellence, monitor performance, troubleshoot incidents, and enhance efficiency through automation. Responsibilities include providing operational support, performing maintenance tasks, participating in a global support model, and collaborating with cross-functional teams.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

The Support Engineer acts as a key link between IT support and engineering, investigating complex issues, developing fixes, and improving application functionality in a clinical environment.

The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.

The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.

Maintain and support production equity trading platforms, design reusable operational solutions, lead platform upgrades and migrations, automate processes, respond as SME during incidents, analyze performance, produce runbooks, and collaborate globally.

Provide application support for equities trading platforms: troubleshoot incidents, liaise with brokers and internal teams, document resolutions, onboard investment professionals, and communicate status to stakeholders.

Seeking a Senior Full Stack Engineer for a support-focused role. Responsibilities include diagnosing issues, improving system reliability, and collaborating with engineering teams.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

Provide remote and on-site support for informatics applications, resolving technical issues, coaching engineers, and managing escalation processes in laboratory environments.

The role involves providing remote and on-site technical support, resolving complex issues for Informatics customers, and coaching field engineers. It requires collaboration with global support teams and the management of escalation processes.

The Deployment Engineer will manage the full deployment lifecycle for retail locations, coordinate installations, troubleshoot issues, and develop automation tools to enhance deployment efficiency.

The Senior Customer Support Engineer will resolve customer issues, collaborate with various teams, and mentor new engineers while managing feedback and documentation.

Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.

Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.

Provide on-campus and remote technical support for university hardware, OSs and software; troubleshoot networks, authentication, A/V and instructional technology; manage tickets, document solutions, train users, and mentor student employees.