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Top Remote Support Engineer Jobs

4 Days AgoSaved
Remote
United States
Senior level
Senior level
Computer Vision • Information Technology • Security • Cybersecurity
As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.
Top Skills: AWSAzureGCPPythonSQL
4 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
224K-272K Annually
Senior level
224K-272K Annually
Senior level
HR Tech • Software
As a Senior Full Stack Engineer, you will design and implement systems and tools to support Sales and Customer Success, improving efficiency and user experience while ensuring system reliability and scalability.
Top Skills: GCPGoKubernetesPostgresReactRubyTypescript
4 Days AgoSaved
In-Office or Remote
Dallas, TX, USA
Senior level
Senior level
Big Data
The Technical Support Engineer 2 provides system management and monitoring, troubleshooting Windows, Linux, and network issues, and supports clients in a managed services environment.
Top Skills: Active DirectoryApacheColdfusionIisLinuxMicrosoft SqlMySQLOffice365PHPPowershellPythonSccmSharepointTcp/IpVMwareWindows
4 Days AgoSaved
Remote
U.S.
107K-126K Annually
Mid level
107K-126K Annually
Mid level
Software
The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.
Top Skills: Auth0AWSAzureDatadogGCPGraphQLLinuxmacOSMongoDBNoSQLO365OauthOktaRestSAMLScimSQLWindows
Reposted 4 Days AgoSaved
Remote
United States
Junior
Junior
Software
The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.
Top Skills: DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Reposted 4 Days AgoSaved
Remote
United States
Senior level
Senior level
Information Technology • Consulting
The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.
Top Skills: Exchange OnlineMicrosoft 365Microsoft Entra IdMicrosoft IntuneMicrosoft TeamsOnedrivePowershellSharepoint
Reposted 4 Days AgoSaved
In-Office or Remote
9 Locations
104K-143K Annually
Mid level
104K-143K Annually
Mid level
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills: Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Reposted 5 Days AgoSaved
In-Office or Remote
2 Locations
40K-80K Annually
Senior level
40K-80K Annually
Senior level
Artificial Intelligence • Computer Vision • Software
As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.
Top Skills: BashLinuxNvidia JetsonPythonRaspberry Pi
Reposted 6 Days AgoSaved
Remote or Hybrid
3 Locations
83K-91K Annually
Junior
83K-91K Annually
Junior
Healthtech • Software
The Production Support Engineer troubleshoots and resolves incidents in production, collaborates with teams for system improvements, and gradually contributes to coding and internal tools.
Top Skills: AWSCloudwatchDatadogGCPMySQLNew RelicPostgresRuby On Rails
Reposted 7 Days AgoSaved
In-Office or Remote
6 Locations
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills: DatadogDockerKubernetesOpentelemetryPythonTypescript
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
101K-119K Annually
Junior
101K-119K Annually
Junior
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills: APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
Reposted 7 Days AgoSaved
Remote
US
95K-115K Annually
Mid level
95K-115K Annually
Mid level
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills: AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
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Reposted 7 Days AgoSaved
Easy Apply
In-Office or Remote
7 Locations
Easy Apply
120K-180K Annually
Junior
120K-180K Annually
Junior
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.
Top Skills: Amazon Web ServicesGoogle Cloud PlatformKnowledge TechnologiesAzureRest ApiSaaSSearch Technologies
Reposted 7 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 8 Days AgoSaved
In-Office or Remote
Durham, NC, USA
115K-144K Annually
Senior level
115K-144K Annually
Senior level
Database
As a Senior Technical Support Engineer, you will resolve technical issues for Cohesity customers, collaborating with engineering teams and documenting solutions, while providing exceptional customer service.
Top Skills: Ai ToolsCommvaultEmcLinuxNetappNfsSmbSymantecVMware
Reposted 8 Days AgoSaved
Remote
Connecticut, USA
Junior
Junior
Information Technology • Consulting
The Desktop Support Engineer will build, customize, and maintain Windows desktop images, manage updates, and troubleshoot issues while ensuring compliance with security standards.
Top Skills: AutopilotAzure AdGposMicrosoft IntunePowershellWindows
9 Days AgoSaved
Remote
United States
Mid level
Mid level
Software
Provide advanced technical support for property management software, resolve complex issues, mentor junior engineers, and contribute to process improvements.
Top Skills: MariadbMssqlMySQLOracleRest ApisSoap Apis
9 Days AgoSaved
Remote
6 Locations
96K-192K Annually
Mid level
96K-192K Annually
Mid level
Security
The role involves project management and engineering support for HVAC sales in the Data Center and Industrial market, including equipment selections and technical documentation preparation.
Top Skills: Microsoft Office (ExcelPowerPointProject)SalesforceWord
11 Days AgoSaved
In-Office or Remote
Washington, CA, USA
Mid level
Mid level
Artificial Intelligence • Sales • Software • Automation
As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.
Top Skills: APIsHubspotOutreachPostmanSalesforceSalesloft
Reposted 11 Days AgoSaved
Remote
USA
270K-410K Annually
Senior level
270K-410K Annually
Senior level
News + Entertainment
The Support Solutions Engineer will deliver excellent support for cloud networking, advocate for customer needs, troubleshoot issues, and improve documentation and automation tools.
Top Skills: AWSKubernetesOctodnsRoute53SQLTerraform
Reposted 11 Days AgoSaved
In-Office or Remote
Fort Lauderdale, FL, USA
Mid level
Mid level
Information Technology
Provide technical support by troubleshooting customer issues, monitoring network environments, coordinating repairs, and documenting incidents while communicating effectively with stakeholders.
Top Skills: DhcpDnsFiber TechnologiesItilLan/WanMS OfficeMonitoring TheoryNetwork ProtocolsTcp/IpTicketing SystemsVpnWireless
Reposted 12 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Mid level
Mid level
Cloud • Software • Analytics
Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.
Top Skills: Cloud-Based TechnologiesLinuxProgramming LanguagesWindows
Reposted 12 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills: AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 12 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
70K-70K Annually
Mid level
70K-70K Annually
Mid level
Big Data • Fintech • Database • Analytics • Financial Services
As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.
Top Skills: JavaScriptRest ApisSQL
13 Days AgoSaved
Remote
USA
136K-160K Annually
Senior level
136K-160K Annually
Senior level
Software
The Staff Technical Support Engineer will provide technical assistance to B2B SaaS customers, lead complex troubleshooting, manage incidents, and ensure customer satisfaction through effective communication and precise issue resolution.
Top Skills: AWSGrafanaJavaScriptJIRALinux CliMongoDBNode.jsPagerdutyPythonSalesforceServicenowSlackSQLZendesk
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