Top Remote Healthtech Customer Success Jobs

The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.

The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.

The Medical Operations Patient Advocate provides administrative support to healthcare providers and concierge-style service to patients. This is a 6-month assignment with potential for a full-time permanent role.

Customer Success Manager responsible for ensuring positive customer experience, providing support for product use, and developing process improvements. Key responsibilities include supporting drug manufacturers, working with states and pharmacy benefit managers, creating dispute reports, and building efficiency into customer success activities.

Responsible for accurate and efficient inventory management of medical/surgical supplies and hospital assets. Duties include counting, stocking, auditing, and maintaining inventory systems. Temporary position with travel requirements.

The Quality Specialist provides direct Quality support to a production area as part of a Quality IPT(Integrated Product Team) operating model. They ensure product/process quality, represent Quality on the shop floor, adhere to Good Manufacturing and Documentation Practices, and complete quality checks and SAP transactions required to release product. Responsibilities also include process document audits, collaboration with Operations and Technology, compliance with cGMPs and regulatory requirements, and training on quality and compliance activities.

As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.