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Top Remote Healthtech Customer Success & Experience Jobs
Healthtech
The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.
Top Skills:
FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Healthtech • Insurance • Software
Own integration delivery and solve complex client problems for large payer/TPA accounts. Build and tune AI agent workflows to automate diagnostics and deliverables, manage Jira intake and delivery cadence, serve as primary client escalation contact, and communicate delivery status to senior stakeholders while supporting cross-account troubleshooting.
Top Skills:
AIAi AgentsCloud-NativeEdiHealthcare Data Integration PlatformsJIRAPrompt EngineeringRelay PlatformSnowflake
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
Provide advanced technical support and escalation for the Axiom decision-support product, troubleshoot complex issues, lead root-cause analysis, document cases, deliver customer/internal training, mentor junior staff, collaborate cross-functionally, and ensure HIPAA-compliant PHI handling.
Top Skills:
Axiom Financial/Decision SupportExcelSalesforceSQLTableau
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.
Top Skills:
JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
As a Care Manager, you will guide English and Spanish speaking families through loss-related tasks, provide support through multiple channels, and innovate processes for improved service delivery.
Top Skills:
Google SuiteSlackZendesk
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Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Manage designated accounts, develop relationships, strategize for service utilization, oversee client communications, analyze performance, and facilitate growth.
Top Skills:
ExcelMs OutlookMs Power PointMs Word
eCommerce • Edtech • Healthtech • Insurance • Mobile • Real Estate • Software
As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.
Top Skills:
Ai-Powered Support ToolsInternetWeb Browsers
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.
Top Skills:
Clinical Data Management SystemsEdcMicrosoft Office ApplicationsExcelMs Project
Healthtech • Software
The Strategic Accounts Director will manage relationships with health plans, strategize account growth, and collaborate across teams to enhance client satisfaction and drive business development.
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Regional Account Manager will lead a team, expand client relationships, ensure satisfaction, and drive account growth through collaboration with sales and customer success teams.
Top Skills:
Ai ApplicationsEmr IntegrationsHealthcare Data
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