Top Remote Healthtech Customer Success & Experience Jobs

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.

As a Care Coordinator, you'll guide older adults through the intake process for mental health care, ensuring they feel supported. This role combines patient support, care coordination, and emotional guidance.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Healthcare Account Management Associate will deepen relationships with physician practices to increase patient referrals to mental health care, balancing in-person and remote communications, with a focus on performance and building effective partnerships.

The Senior Partner Success Associate manages relationships with care partners in mental healthcare, ensuring their satisfaction and advocating for partnership growth through collaboration and data insights.

The Billing Specialist manages client accounts, submits claims to insurance, handles billing errors, and ensures compliance with payor rules while maintaining a positive team environment.