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Top Senior Customer Success Jobs in Raleigh, NC

Reposted 10 Days AgoSaved
Remote or Hybrid
Raleigh, NC
141K-261K Annually
Senior level
141K-261K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.
Top Skills: ConsultingCustomer SuccessProject ManagementSaaS
Reposted 41 Minutes AgoSaved
In-Office
Raleigh, NC
112K-168K Annually
Senior level
112K-168K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Senior Customer Success Engineers provide enterprise technical support, resolving complex data management issues, troubleshooting networking, and enhancing customer experiences with Rubrik solutions.
Top Skills: AWSBashGCPLinuxAzureNasPerlPowershellPythonSanStorage TechnologiesVMwareWindowsWireshark
Reposted 41 Minutes AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
YesterdaySaved
Remote
Raleigh, NC
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 2 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software
The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.
Top Skills: GainsightGongHubspotSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 3 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
170K-260K Annually
Senior level
170K-260K Annually
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
13 Days AgoSaved
In-Office
Raleigh, NC
112K-168K Annually
Senior level
112K-168K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
The Senior Customer Success Engineer provides enterprise technical support to customers, ensuring effective solutions for data management and backup issues while maintaining high customer satisfaction and facilitating communication with cross-functional teams.
Top Skills: AWSAzureCiscoJuniperLinuxPerlPowershellPythonVMwareWindows
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager at Zeta Global manages client budgets, develops marketing strategies, and ensures customer satisfaction through exceptional service and communication.
Top Skills: Campaign ManagementDigital MarketingEmail MarketingMulti-Omnichannel MarketingPowerPoint
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
6 Days AgoSaved
Remote or Hybrid
Raleigh, NC
91K-140K Annually
Senior level
91K-140K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.
Top Skills: Digital Banking SoftwareFinancial Technology
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Reposted 6 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
8 Days AgoSaved
Remote or Hybrid
Raleigh, NC
134K-168K Annually
Senior level
134K-168K Annually
Senior level
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills: LookerTableau
Reposted 8 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 9 Days AgoSaved
Remote
Raleigh, NC
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 10 Days AgoSaved
Remote or Hybrid
Raleigh, NC
122K-227K Annually
Senior level
122K-227K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.
Top Skills: Customer Success PlatformsGainsightSalesforce
Reposted 10 Days AgoSaved
Remote or Hybrid
Raleigh, NC
102K-189K Annually
Senior level
102K-189K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.
Top Skills: GainsightSalesforce
Reposted 10 Days AgoSaved
Remote or Hybrid
Raleigh, NC
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted 13 Days AgoSaved
Remote or Hybrid
Raleigh, NC
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
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