Top Senior Level Jobs in Raleigh, NC

Lead and scale Customer Success to ensure customers realize committed business outcomes, improve retention, reduce churn, and enable expansion. Build segment-specific playbooks, orchestrate cross-functional execution across Sales, Delivery, Support, and Billing, own renewals and executive engagements, hire and develop CS leadership, and operationalize KPIs, governance, tooling, and reporting to protect and grow recurring revenue.

Design, execute, and improve GTM enablement programs across onboarding, sales and launch readiness, curricula, training materials, LMS management, and measurement to accelerate productivity and revenue.

Lead the design and implementation of enterprise-scale Knowledge Graphs and Semantic AI solutions, integrating graph intelligence and Generative AI. Manage cross-functional teams in data architecture and governance.

Supervise a call-center customer service team, manage daily operations and workloads, coach and develop staff, handle escalations, monitor performance and SLAs, and collaborate cross-functionally to improve processes and customer satisfaction.

Lead full-cycle recruitment for GTM technical roles (Enterprise Architects, Solution Architects, Value Engineering). Partner with hiring managers and internal HR teams, deliver sourcing strategies, candidate engagement, and market/talent insights. Track recruitment metrics, leverage ATS and reporting tools, and ensure excellent candidate experience while advising on offers and hiring decisions.

Lead Product Designer for Circle's Identity Team to design platform-level systems like Authentication, Roles & Permissions, and Billing. Audit fragmented workflows, create cohesive, scalable UI systems, and craft high-fidelity visual design while balancing security flows (MFA, SSO) and developer/designer consumable components.

The Lead Analyst, Product Compliance ensures compliance in product lifecycle, conducts risk assessments, collaborates with teams, and develops compliance processes for Circle's Payments product.

Lead national Emerging Middle Market agricultural portfolio management team, serving as senior credit approver for complex agricultural loans. Drive consistent underwriting, portfolio monitoring, risk governance, and process improvements while partnering with Relationship Managers and Independent Risk. Coach and develop distributed staff, set credit strategy, and oversee portfolio performance for primary producers and agribusiness clients with $25M–$100M revenue.

Lead design, development, and maintenance of automated test frameworks; drive test automation for image and workflow initiatives; analyze incidents and defects; support Scrum Lead duties and agile ceremonies; collaborate on enterprise correspondence generation and CI/CD test automation; train on FileNet and CMOD tools.

Lead supply-chain strategy and Kinaxis implementations to optimize end-to-end visibility, reduce costs, and improve responsiveness. Analyze processes, advise on technology and analytics, manage stakeholder relationships, direct teams on complex projects, validate outcomes with clients, and coach staff to drive operational excellence and continuous improvement.

Lead enterprise architecture and integration of blockchain solutions across client engagements. Manage teams and client accounts, drive adoption of dApps and smart contracts, implement tokenization and indexing, ensure regulatory compliance and data integrity, and use Agile methods to standardize processes and deliver client-facing solutions.

Lead enterprise architecture and integration efforts for blockchain and digital asset solutions within an advisory practice. Guide teams to design and implement dApps, smart contracts (Solidity/Rust), and permissioned/consortium blockchain solutions, applying Agile methods, ensuring regulatory compliance, and driving stakeholder alignment and operational excellence.

Sell ServiceNow SaaS solutions to enterprise SLED accounts; build and maintain C-suite relationships; lead account and territory planning; orchestrate cross-functional teams to close new business, negotiate deals, meet sales targets, and advise customers on IT roadmaps and AI integration. Travel up to 50%.

Lead end-to-end change management for platform modernization and transformation initiatives: align leaders, assess impacts, embed change into delivery, build sponsor/champion networks, manage adoption metrics, support go-live and sustainment, and mitigate resistance.