Top Senior Customer Success Jobs in Raleigh, NC

Reposted 7 Days AgoSaved
Remote
Raleigh, NC
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
112K-188K Annually
Senior level
112K-188K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 8 Days AgoSaved
Remote
Raleigh, NC
169K-179K Annually
Senior level
169K-179K Annually
Senior level
Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills: Application Security ToolsThreat Detection Platforms
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.
Top Skills: Salesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.
Reposted 9 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
9 Days AgoSaved
Remote or Hybrid
Raleigh, NC
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
9 Days AgoSaved
Remote or Hybrid
Raleigh, NC
145K-241K Annually
Senior level
145K-241K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.
Top Skills: AICRMLarge Language ModelsSalesforce
5 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
As a Principal Customer Success Manager, you will drive engagement and retention for high-value accounts, leveraging technical expertise and consultative skills to maximize customer value and identify growth opportunities.
Top Skills: Customer EngagementCustomer SuccessData AnalysisIntegration CapabilitiesProduct DemonstrationsTechnical Solutions
Reposted 10 Days AgoSaved
Remote
Raleigh, NC
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.
Top Skills: Ad ServingCrm Data/AudiencesEmail Service ProvidersHTMLSalesforce
12 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
225K-280K Annually
Senior level
225K-280K Annually
Senior level
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills: AIB2B Saas
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Reposted 12 Days AgoSaved
Remote
Raleigh, NC
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
15 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
17 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
Reposted 3 Hours AgoSaved
Hybrid
Raleigh, NC
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software
The Customer Success Engineering Manager at WalkMe leads a CSE team, overseeing delivery, driving customer adoption, and ensuring operational excellence. They are responsible for mentoring, delivery management, and creating impactful customer solutions while promoting a proactive methodology and cross-functional collaboration.
Top Skills: CSSHTMLJavaScriptSaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
2 Days AgoSaved
In-Office or Remote
Raleigh, NC
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Automotive • Information Technology • Logistics • Software
The Customer Success Manager is responsible for ensuring customer value realization across enterprise clients, driving retention, adoption, and long-term value. This includes managing customer relationships, leading onboarding and lifecycle management, and coordinating cross-functional efforts to enhance customer experiences.
Top Skills: B2B TechnologyCloudManaged ServicesSaaS
Reposted 2 Days AgoSaved
In-Office or Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
Reposted 3 Days AgoSaved
In-Office
Raleigh, NC
Senior level
Senior level
Healthtech • Software
In this role, you will lead member engagement and partnerships in healthcare, analyzing data to inform strategies and building client relationships.
Top Skills: HubspotNotionSalesforce
Reposted 23 Days AgoSaved
In-Office or Remote
Raleigh, NC
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
19 Days AgoSaved
Remote
Raleigh, NC
152K-217K Annually
Senior level
152K-217K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
Reposted 19 Days AgoSaved
Remote
Raleigh, NC
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
Reposted 7 Days AgoSaved
In-Office
Raleigh, NC
55K-170K Annually
Senior level
55K-170K Annually
Senior level
Information Technology • Other
The Customer Success Manager ensures customers achieve value from Tanium's platform through relationship building, data management, and addressing business needs effectively.
Top Skills: GainsightSalesforce
9 Days AgoSaved
In-Office
Raleigh, NC
Senior level
Senior level
Healthtech • Information Technology • Biotech • Pharmaceutical
The Senior Project Manager will lead multiple clinical drug trials, manage customer relationships, coordinate team activities, and ensure successful project execution.
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