Top Senior Operations Jobs in Raleigh, NC

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Senior individual contributor owning partner operations analytics and systems globally. Responsibilities include partner attribution methodology and data governance, SFDC and marketplace data integration, reporting and dashboards for PDMs and ELT, deal-registration and CSP co-sell operations, partner program operations, forecasting, scorecards, and compliance/audit for partner-sourced and partner-influenced revenue.

Lead financial strategy for call center operations, focusing on budgeting, forecasting, cost control, and reporting. Collaborate with multiple teams to ensure compliance and optimize performance.

Senior Business Operations Associate will identify growth and efficiency opportunities, build models and dashboards, run experiments (growth, pricing, UX), design scalable processes, and execute cross-functional initiatives to improve revenue, margins, and operational KPIs. The role partners with senior leadership, drives P&L impact, implements recommendations, and leverages AI/LLMs and automation to accelerate insight-to-execution.

Perform quality assurance reviews for Offshore Employee Health & Benefits operations to identify improvements and compliance issues. Communicate findings to stakeholders, consult on remediation and implementation plans, and ensure firm quality standards. Work independently and use basic computer tools to support reviews.

The Director oversees project delivery from planning through execution, manages budgets, vendor relationships, and mentors the Production team, ensuring high-quality events and client satisfaction.

Oversee client proposals, enhance data processes using coding, drive client engagement, mentor junior members, and identify growth opportunities for the firm.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

The AVP, Payroll Operations leads North America payroll delivery, ensuring compliance, accuracy, and operational performance, while overseeing payroll controls and compliance for complex scenarios.

Lead operational foundation for Customer Engineering: design territory and capacity plans, improve end-to-end CE processes, maintain Salesforce data standards, partner with Analytics, Business Systems, and Applied AI to identify automation/AI opportunities and drive adoption. Serve as CE pod lead and contribute to org-wide GTM initiatives.

The Director of Revenue Operations will establish and manage the RevOps function, optimizing systems, data, and processes that drive sales, marketing, and customer success, while leading a growing team.

Lead a 12-person onsite team managing quoting, order entry, order management, and vendor managed inventory for PCS. Drive customer experience, cross-functional issue resolution, process improvement, reporting/analytics, and compliance with cGMP/ISO quality systems while supporting business objectives and talent development.