Top Senior Operations Jobs in Raleigh, NC

Leads solution operations by translating product strategy into scalable processes, service standards, operating cadences, and client-facing execution plans. Acts as a bridge across product, client service, account management, and delivery teams; drives cross-functional initiatives, risk mitigation, change adoption, training, and continuous improvement. Uses customer feedback and operational performance insights to improve service delivery, influence decisions, and support broader solution operations strategy.

Manages marketing operations infrastructure for the Property Marketing Center of Excellence, including invoicing and revenue workflows, Asana and SharePoint administration, process documentation, vendor management, onboarding, reporting, analytics, and presentations. The role identifies operational improvements, resolves workflow issues, supports cross-functional initiatives, and ensures marketing processes run efficiently and consistently at scale.

Manages global partner program operations, business processes, escalations, reporting, and workflow automation. Collaborates with partner ecosystem, sales, finance, operations, PMO, process, and IT teams to define requirements, implement CRM and PRM enhancements, test solutions, improve efficiencies, and operationalize scalable global processes.

Leads operational health, compliance, quality assurance, risk management, and continuous improvement across human services programs in the Carolinas. Oversees audits, accreditation processes, corrective action plans, regulatory requirements, operational manuals, program launches, data analysis, staff training, and stakeholder collaboration. Supports the SSVF program and regional leadership while ensuring services meet contractual, funding, and organizational standards.

Manages daily office operations, administrative workflows, facilities, vendors, budgets, client service, communications, events, and workplace standards. Leads administrative assistants and receptionists, ensures office coverage, conducts performance reviews, supports onboarding and firm initiatives, and partners with leadership on operational priorities. Requires strong organization, discretion, communication, project management, and change-management skills, plus Microsoft 365 proficiency and willingness to work primarily in-office.

Leads site reliability operations and Tier 3 IT support across identity, messaging, compute, endpoints, databases, networking, and datacenter infrastructure. Owns incidents, service quality, compliance, vulnerability remediation, asset management, root-cause analysis, automation, and permanent fixes. Provides technical leadership to site engineers, supports executives, coordinates with global platform teams and vendors, and represents site priorities in regional initiatives. Requires hands-on onsite work, on-call participation, and after-hours maintenance support.

Senior Business Operations Associate will identify growth and efficiency opportunities, build models and dashboards, run experiments (growth, pricing, UX), design scalable processes, and execute cross-functional initiatives to improve revenue, margins, and operational KPIs. The role partners with senior leadership, drives P&L impact, implements recommendations, and leverages AI/LLMs and automation to accelerate insight-to-execution.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

Lead facility administrative operations, supervise administrative staff, manage document control and compliance for audits, oversee facility services and vendor contracts, coordinate cross-functional support and onboarding, manage budgets, and prepare operational reports to ensure efficient, audit-ready site operations.