Top Senior Operations Jobs in Raleigh, NC

Manages daily office operations, administrative workflows, facilities, vendors, budgets, client service, communications, events, and workplace standards. Leads administrative assistants and receptionists, ensures office coverage, conducts performance reviews, supports onboarding and firm initiatives, and partners with leadership on operational priorities. Requires strong organization, discretion, communication, project management, and change-management skills, plus Microsoft 365 proficiency and willingness to work primarily in-office.

Leads site reliability operations and Tier 3 IT support across identity, messaging, compute, endpoints, databases, networking, and datacenter infrastructure. Owns incidents, service quality, compliance, vulnerability remediation, asset management, root-cause analysis, automation, and permanent fixes. Provides technical leadership to site engineers, supports executives, coordinates with global platform teams and vendors, and represents site priorities in regional initiatives. Requires hands-on onsite work, on-call participation, and after-hours maintenance support.

Leads the growth, profitability, forecasting, business development, and operational scaling of experiential learning programs. Owns program P&Ls, pricing, pipelines, enrollment targets, client experience, and continuous improvement. Builds and develops teams of program managers, coordinators, and facilitators while partnering with Marketing, Consulting, Operations, and subject-matter experts. Develops new offerings, strengthens systems and processes, and may facilitate or refine program content.

Senior Business Operations Associate will identify growth and efficiency opportunities, build models and dashboards, run experiments (growth, pricing, UX), design scalable processes, and execute cross-functional initiatives to improve revenue, margins, and operational KPIs. The role partners with senior leadership, drives P&L impact, implements recommendations, and leverages AI/LLMs and automation to accelerate insight-to-execution.

Oversee client proposals, enhance data processes using coding, drive client engagement, mentor junior members, and identify growth opportunities for the firm.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

Lead facility administrative operations, supervise administrative staff, manage document control and compliance for audits, oversee facility services and vendor contracts, coordinate cross-functional support and onboarding, manage budgets, and prepare operational reports to ensure efficient, audit-ready site operations.

The Director of Revenue Operations will establish and manage the RevOps function, optimizing systems, data, and processes that drive sales, marketing, and customer success, while leading a growing team.