Top Tech Jobs & Startup Jobs in Portland, ME

Supports customer data onboarding, integrations, platform configuration, ongoing data services, and troubleshooting. Guides customers through implementation plans, validates and ingests data files, resolves data issues, documents processes, and coordinates with internal teams. Acts as a liaison between school districts and Branching Minds while providing customer support through multiple channels. Requires strong Excel skills, data interpretation, communication, organization, and familiarity with SQL, APIs, SFTP, and structured data formats.

Manage B2B software customer relationships, drive satisfaction, retention, renewals, adoption, and expansion. Conduct business reviews, identify upsell opportunities, support transitions to cloud and subscription billing, maintain accurate CRM records, coordinate customer advocacy initiatives, and collaborate with sales, consulting, marketing, and software vendors. The role requires experience with customer success or account management in B2B software, preferably including ERP and CRM platforms.

Own a portfolio of government regulatory boards and state agencies, building executive relationships and aligning SaaS solutions with agency mandates. Develop success plans, lead regulatory training, monitor platform engagement, provide agency insights, resolve complex account issues, and conduct strategic business reviews. The role focuses on retention, compliance outcomes, value realization, and long-term customer partnerships across public-sector healthcare and licensing organizations.

Build and own Redox’s provider-system customer success function from the ground up. Manage relationships with hospital IT and integration teams, increase provider engagement and referenceability, generate fast-pass introductions, identify direct commercial opportunities, and establish outreach and relationship-tracking processes. Report pilot results and collaborate with Customer Success, Sales, and Product. The role requires healthcare interoperability knowledge, autonomous relationship management, strong communication, and proficiency with customer success, CRM, and AI tools.

Supports and enhances Oracle Fusion HCM systems across Core HR, Talent Management, Recruiting, Benefits, and Workforce Compensation. Configures workflows, maintains documentation, manages eligibility processes, troubleshoots complex HRIS issues, performs testing, develops reports and integrations, supports security and localizations, and partners with HR stakeholders. The role also helps implement AI capabilities and provides technical and functional customer support for cloud and on-premises environments.

Leads technical accounting within the Product Accounting team, translating US GAAP, IFRS, GASB, and international standards into software requirements, test cases, and customer-facing guidance. Researches complex accounting issues, monitors emerging standards, validates product features, supports customer and prospect discussions, governs AI-generated accounting content, and mentors junior team members. Partners cross-functionally with Product, Engineering, Customer Success, Sales, and leadership.

Owns North American AWS alliance revenue, including N-iX services bookings and AWS consumption/ARR. Builds pipeline through AWS co-selling, activates executive and field relationships, manages funding and incentive programs, and drives modernization, migration, and AI service growth. The role partners with AWS leadership and internal teams, shapes joint go-to-market strategy, oversees forecasting and reporting, and influences cross-functional execution without direct reports. Travel of up to 40% is required, primarily within North America.

Owns requirements and process design for retirement-plan automation initiatives. Partners with plan administration, compliance, client services, and developers to define specifications, user stories, workflows, acceptance criteria, and automation priorities. Evaluates regulatory risks and ROI, validates deployed solutions, supports change management, and monitors enhancements. Requires deep 401(k) administration expertise, business analysis experience, retirement-industry knowledge, and familiarity with Agile tools and automation technologies.

Partner with senior leaders and managers on organizational design, workforce planning, talent development, performance management, employee relations, compensation cycles, and change management. Coach leaders, improve People programs, use Rippling and AI-enabled tools to analyze workforce data, and turn organizational insights into practical improvements across the employee experience.

Drive strategic federal sales growth across DISA 4th Estate and Intelligence Community accounts. Responsibilities include pipeline development, account planning, opportunity and win strategy, stakeholder relationship development, acquisition navigation, RFI and solicitation support, CRM management, forecasting, and translating technology solutions into mission outcomes. The role requires expertise in long-cycle federal sales, procurement processes, secure environments, and technology solutions.