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Top Customer Success Jobs in Portland, ME

3 Days Ago
Portland, ME
Senior level
Senior level
AdTech • eCommerce • Food • Marketing Tech • Retail
The Business Process Specialist will enhance business services processes, conduct data analysis for operational improvements, develop process improvement plans, train associates, and support various HR functions while leveraging Microsoft's Power Platform.
Top Skills: MS OfficeMicrosoft Power PlatformPower AutomatePower BI
An Hour Ago
Remote
Portland, ME
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
As an Underwriter, you will assess medium to complex risks in commercial insurance, make decisions based on underwriting guidelines, and provide customer support. Your role involves building strong relationships with partners, maintaining industry knowledge, and managing the risk portfolio while resolving inquiries and providing technical assistance.
2 Hours Ago
Remote
Portland, ME
Junior
Junior
Logistics • Mobile • Productivity • Software • Transportation
As a Customer Success Manager, you will manage a large portfolio of accounts, enhancing customer engagement and retention through scalable strategies. You'll drive product adoption, monitor customer health metrics, and develop programs for onboarding and education while coordinating with cross-functional teams to optimize the customer experience.
Top Skills: Account ManagementCRMCustomer SuccessSaaS
11 Hours Ago
Remote
Portland, ME
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
13 Hours Ago
Remote
Portland, ME
45K-50K Annually
Entry level
45K-50K Annually
Entry level
Information Technology • Security • Software • Cybersecurity
The Onboarding Specialist I assists clients during their onboarding process through communication and support. Responsibilities include scheduling and managing onboarding sessions, creating materials, conducting outreach for client engagement, and recording interactions. The role involves working directly with clients and supporting both the Client Success and CyberSecurity teams to deliver outstanding client experiences.
Top Skills: AndroidiOSmacOSWindows
Yesterday
Remote
Portland, ME
Mid level
Mid level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As a Customer Implementation Specialist, you will manage EZLynx implementation projects, ensuring timely execution and high-quality results. You will gather customer requirements, develop project plans, maintain documentation, and foster strong relationships to ensure customer satisfaction. Your proactive communication and project management skills will drive successful implementations and continuous improvement in processes.
Top Skills: Ezlynx
Yesterday
Remote
Portland, ME
55K-73K Annually
Mid level
55K-73K Annually
Mid level
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The Retail/eCommerce Specialist will manage and optimize the company's Amazon presence, overseeing store operations, inventory, pricing strategies, performance analysis, and marketing campaigns. Responsibilities include conducting market research for global expansion, creating sales presentations, and collaborating with teams to ensure successful product launches and customer engagement.
Top Skills: Amazon
2 Days Ago
Remote
Portland, ME
Entry level
Entry level
Fintech • Financial Services
The Consumer Credit Support Specialist at Bloom Credit is responsible for investigating and responding to consumer inquiries, disputes, and complaints. They collaborate with credit bureaus, develop consumer support strategies, ensure compliance with regulations, create reports, and provide prompt and professional service to clients. The ideal candidate has excellent communication and problem-solving skills, can handle high volumes of inquiries, and is committed to inclusiveness and equal employment opportunities.
2 Days Ago
Remote
Portland, ME
60K-85K Annually
Junior
60K-85K Annually
Junior
Insurance • Legal Tech • Social Impact
As a Paralegal/Client Manager at Atticus, you will drive client relationships, collaborate with attorneys, shape evidence for cases, and work with teams to enhance client service. This role provides exposure to legal practice and business operations, with opportunities for advancement or support for further education in law or business.
2 Days Ago
Easy Apply
Remote
Portland, ME
Easy Apply
75K-101K Annually
Senior level
75K-101K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Customer Support at Samsara will lead a frontline support team to enhance customer experiences through talent management, process improvement, and strategic support initiatives. Responsibilities include staff management, performance analysis, and implementing best practices to drive customer satisfaction and operational efficiency.

Top Companies in Portland, ME Hiring Customer Success Roles

See All
Golden Hippo Thumbnail
Social Media • Retail • Marketing Tech • Information Technology • eCommerce • Digital Media • Analytics
Woodland Hills, CA
500 Employees
Pie Insurance Thumbnail
Other • Machine Learning • Insurance • Fintech • Automation • Analytics
Fully Remote
400 Employees
Zello Thumbnail
Transportation • Software • Productivity • Mobile • Logistics
Austin, TX
80 Employees
Applied Systems Thumbnail
Software • Payments • Insurance • Cloud • Big Data Analytics • App development
18 Offices
2780 Employees
Pluralsight Thumbnail
Software • Information Technology • Edtech • Cloud
5 Offices
1700 Employees
BlackCloak Thumbnail
Software • Security • Information Technology • Cybersecurity
Fully Remote
50 Employees
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