Top Customer Success Jobs in Orlando, FL

The Enterprise Customer Success Manager will oversee a portfolio of top-tier accounts, ensuring customer success and ROI from the product suite. This role involves managing customer relationships, identifying expansion opportunities, and guiding customers to optimize their usage of ControlUp's offerings while collaborating with various internal departments.

The Customer Success Operations Specialist at UVeye will enhance operational efficiency, manage support escalations, and refine workflows to ensure seamless customer experiences. Responsibilities include maintaining Customer Success tools, driving process optimization, engaging with dealers, and collaborating with cross-functional teams.

As a Customer Success Manager at Amplemarket, you will manage customer accounts, ensuring successful onboarding and ongoing satisfaction. You will track key metrics, identify expansion opportunities, and advocate for the customer’s needs within the company to enhance their experience with our AI-powered sales platform.

As a Senior Customer Success Manager, you will cultivate strong relationships with high-growth customers, ensuring they achieve their goals and realize measurable ROI. You'll lead strategy sessions, provide tailored marketing recommendations, and collaborate with internal teams to enhance customer experiences, driving growth for both customers and Postscript.

The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.

The Onboarding Specialist is responsible for the onboarding and long-term success of enterprise customers' accounts, managing relationships, improving product utilization, providing training and support, and innovating processes to enhance customer experience.

The Client Success Manager at Waystar will oversee a defined set of clients, providing proactive service, fostering client relationships, monitoring metrics, and facilitating communication to enhance client satisfaction and engagement. Responsibilities include project management, performance tracking, and effective use of Waystar's technology while also identifying improvement opportunities and training clients effectively.

As a Customer Success Manager, you will build strong relationships with customers, ensuring satisfaction and driving product adoption. Your responsibilities include creating strategic success plans, analyzing product usage, and collaborating with internal teams to enhance client outcomes and retention. You will act as a key resource for customer engagement and advise on best practices to yield business value.

The Director of Client Success at Rightway will lead the Client Success team focusing on Pharmacy Benefit Management (PBM). Responsibilities include client retention and satisfaction, optimizing processes, developing strategies for client growth, overseeing key client relationships, and driving issue resolution.

As a Lead Customer Success Manager, you will manage key customer relationships, ensuring alignment with strategic goals and maximizing value. Responsibilities include developing account strategies, providing expert consultation, mitigating risks, engaging with executives, training team members, and driving internal process improvements.

The Customer Success Manager is responsible for managing a portfolio of accounts, driving customer adoption, retention, and revenue growth. They work closely with clients to develop success plans, deliver training, assess account health, and collaborate with cross-functional teams to enhance client experiences and drive continuous improvement.

The Enterprise Customer Success Manager at Kinetic will drive program adoption and help industrial workforce clients achieve their goals by managing technology deployments, analyzing data trends for workplace improvements, and presenting insights to stakeholders. The role requires strong relationship management skills and offers opportunities for data analysis and client consultation.

The Customer Success Architect provides technical expertise for post-sales customer experiences, ensuring clients meet their objectives. Responsibilities include advising on best practices, capturing customer feedback, identifying new use cases for account growth, and supporting multiple roles within the company.

The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.

As an Account Coordinator in Customer Success, you'll provide exceptional service to Plan Sponsors via multiple communication channels and develop scalable processes for ticket handling. You will identify trends and share insights with product and engineering to enhance offerings while maintaining metrics for customer satisfaction. The role requires effective communication and collaboration across teams within a fast-paced fintech environment.

The Client Success Manager (CSM) role involves managing client relationships in the self-storage industry, focusing on adoption, retention, and business growth. Responsibilities include conducting business reviews, identifying upsell opportunities, monitoring client metrics, and collaborating with internal teams to enhance client engagement. The role requires strong relationship management skills and experience with Client Success platforms and CRM tools.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.