Top Operations Jobs

The Director of Personalization & Communication will lead the development and implementation of strategies to enhance personalized customer journeys and optimize communication channels. This includes overseeing email marketing, SMS campaigns, and the Coach Insider loyalty program, as well as managing data analysis and team leadership.

Lead a team in developing and executing a financial assortment strategy for Outlet Lifestyle at Coach. Responsible for product line planning and trend analysis to meet sales and margin goals while ensuring effective collaboration across global merchandising teams. Foster talent development within the team and influence business unit investments based on consumer-focused analyses.

The Manager of Omni Operations will oversee the strategic management of back of house operations for Coach, focusing on packaging forecasting, inventory management, budget planning, and supplier relationship management. This role requires collaboration with various teams to maintain efficient store operations, monitor spending, and support packaging strategies.

The Executive Assistant will support the VP of Marketing & Ecommerce and the VP of Business Development by providing administrative support, managing calendars and travel arrangements, organizing meetings, preparing written materials, and assisting in event planning and PR activities.

The VP of eCommerce leads the North America eCommerce strategy, driving business growth, optimizing site performance, collaborating with cross-functional teams, and managing a $424 million revenue stream. Responsibilities include overseeing site operations and digital experiences, ensuring innovation in features and functionality, and aligning marketing strategies.

The Associate Manager will enhance the digital customer experience by analyzing site performance, optimizing search conversion, collaborating with teams and vendors, and managing site functionalities and testing. They aim to drive growth through data insights and seamless user experiences.

The Director of Global Consumer Insights is responsible for developing the consumer insights roadmap and innovation strategy affecting all three Tapestry brands. The role involves managing qualitative and quantitative research, leading initiatives on consumer behaviors, and utilizing social listening tools to inform brand strategies. This includes engaging with senior leaders and cross-functional partners to champion consumer insights across the organization.