Top Operations Jobs
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The Sr. Manager, AI/ML Application will lead the application development team to create scalable digital programs. This includes working with internal stakeholders, optimizing web applications, and applying analytics to enhance customer engagement. Strong leadership and technical skills in web technologies and AI/ML are essential.
The PS Operations Manager role at Acquire BPO under the RingCentral account involves supporting various operational areas such as Sales, Revenue, Cogs, S&M, and Procurement. Key responsibilities include PS Sales forecasting, variance analysis, KPI reporting, expense operations, and vendor optimization. The ideal candidate should have extensive experience in Excel and business/finance operations, along with strong attention to detail and communication skills.
Responsible for managing and optimizing the Company's HRIS system, aligning HR strategy with business priorities, and implementing best HRIS practices to improve organizational effectiveness. Oversees HRIS operations, projects, and system integrations. Develops and sustains controls for data accuracy and compliance reporting. Required experience includes 10+ years in HRIS and 5+ years in a leadership role, with a Bachelor's degree in relevant field and Workday certification. Strong technical, project management, analytical, and communication skills are essential.
The WFM Manager for Capacity Planning & Reports will oversee workforce planning, forecasting, and reporting to ensure effective resource management for the Customer Care Department. This role involves creating short and long-term forecasts, conducting data analysis, generating reports, and collaborating with business stakeholders while managing a team of two direct reports.
The Senior Manager of Capacity Planning and Reporting will oversee capacity forecasting and reporting to ensure optimal staffing and achievement of business objectives. This role involves managing resources efficiently, developing analytical models, leveraging advanced analytics for insights, and managing a team within Workforce Management. Responsibilities include producing staffing forecasts, generating reports, and supporting overall workforce planning.
The Proposal Manager will coordinate the documentation and preparation of proposals, RFQs, RFPs, and security questionnaires for RingCentral Sales. This includes collaborating with multiple departments, conducting assessments, editing proposal documents, and assisting sales teams with custom proposals, all while ensuring timely deliverables and effective communication.
The role focuses on managing customer renewals and ensuring customer satisfaction. It involves strategizing opportunities for upselling and collaborating with internal teams to enhance customer engagement, maximizing the use of RingCentral's cloud communication solutions.
The Employee Experience Coordinator provides support in human resources, focusing on leadership development, employee engagement, HR business partnering, and people operations. Responsibilities include executive assistance, managing site visits, maintaining confidentiality, and preparing information for discussions.
The Revenue Manager will oversee all accounting aspects of revenue recognition, collaborate with cross-functional teams, evaluate customer contracts, and ensure compliance with accounting standards. The role includes managing month-end processes and providing technical accounting guidance to enhance operational efficiency.
As a PMO Executive, you will manage programs and initiatives at the India hub, ensure project accountability with stakeholders, support branding activities, drive innovation, and facilitate communication within project teams.
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