PS Operations Manager

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Professional Services Operations Team to make sure we stay ahead of the competition.  

We’re currently looking for: We are looking for an PS Operations Manager to join the Professional Services Operations Team to support a variety of deliverables and be a critical resource supporting multiple areas. The tasks will vary across all Business Operations items including Sales, Revenue, Cogs, S&M, & Procurement.  
Key responsibilities (but not limited to) are: 

PS Sales 

Support PS Sales Forecasting report with monthly actuals. 

Provide variance analysis and waterfall bridges to root-cause drivers 

Weekly Flash/Commit 

Pipeline Analysis 

KPI and Metric reporting and monitoring 

Expense Operations 

Forecasting 

Actuals with variance analysis inclusive of waterfall bridges to root-cause drivers 

Partner to LT to find areas of opportunity for Vendor optimization 

Monthly expense accrual 
 

To succeed in this role you must have experience in:  

• 10+ years’ experience working Excel, Microsoft Office, and Google Sheets 

• 10+ years’ experience creating reports and modelling in excel using formulas external data sources. 

• 10+ years’ experience working with business/finance operations or background in FP&A 

• 10+ years’ experience with reporting, variance analysis, and providing key insights to business leaders. 

• 10+ years’ experience supporting internal Customer facing teams such as Project Managers, Sales, or Account Executives. 

Desired Qualifications:  

• Bachelor’s degree in business, finance, or related field. 

• Advanced Excel skills 

• Ability to be agile, flexible, and adjust as needed with a sense of urgency. 

• Strong attention to detail and ability to execute high volume of transactions with high accuracy 

• Excellent written, verbal, and presentation skills 

• Self-motivated individual capable of working in a fast-paced, dynamic environment 

• Detail and results oriented; skilled at both planning and hands-on execution 

• Ability to excel in a collaborative, team-oriented environment 

We offer all the work/life benefits you could ever want. 

• Flexible work arrangement (Hybrid Setup)  

• Comprehensive HMO package (medical and dental) 

• Paid time off and paid sick leave 

• Performance Incentive 

• Employee Assistance and Wellness Programs 

RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology. 

RingCentral is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That’s why RingCentral is the largest and fastest-growing pure-play provider in its space. 
 
 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. 

About RingCentral/Acquire BPO 

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc. 

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines. 

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence. 

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. 

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

By completing your application for this role, you: 

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