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Top Customer Success Jobs in Omaha, NE
Software
Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.
Top Skills:
CanvaGoogle SuiteIntercomSlackZoom
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills:
Hubspot
Angel or VC Firm
The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.
Top Skills:
SaaS
Information Technology • Software
As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.
Fintech • Financial Services
Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.
Top Skills:
Analytics ToolsAutomationCustomer Success Platforms
Healthtech • Pharmaceutical • Hospitality
The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.
Top Skills:
ExcelHealthcare Analytics Tools
Cloud • Security • Software
The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.
Top Skills:
AppsecAWSAzureCloud ComputingContainersDevsecopsGCPLinuxSupply Chain Security
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.
eCommerce • Marketing Tech • Software
Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.
Top Skills:
Ai ToolsE-CommerceSaaS
Cloud • Security • Software
As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.
Top Skills:
AppsecAWSAzureContainersDevsecopsGCP
Artificial Intelligence • Edtech
Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.
Top Skills:
Salesforce
Cloud • Software • Database • Analytics
The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.
Top Skills:
APIsArtificial IntelligenceGoogle DocsGoogle SheetsGoogle SlidesExcelMicrosoft PowerpointMicrosoft WordNatural Language Processing
New
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Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Software
The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.
Top Skills:
Ai ToolsClaudeHubspotLookerN8NWorkflow Automation PlatformsZapier
News + Entertainment
Lead and develop a team of Ad Network Customer Success Managers, drive revenue and retention, and develop strategies for client success while managing advertiser relationships.
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills:
Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Digital Media • News + Entertainment
The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.
Top Skills:
Cloud-Based SolutionsCrm Software
Agency • Marketing Tech
The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.
Top Skills:
Adobe Experience CloudDrupalSalesforce
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.
Top Skills:
Ai Tools
Cloud • Software • Analytics
The Customer Success Manager ensures enterprise clients achieve business value from AI Agent investments by managing relationships, analyzing data, and guiding customer journeys.
Top Skills:
Conversational AiExcelGenerative Ai
Artificial Intelligence • HR Tech • Information Technology • Software
The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.
Top Skills:
APIsAts PlatformsData MappingsSAMLScimSsoWebhooks
Artificial Intelligence • Fintech • Software • Financial Services
As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.
Top Skills:
AIWealth Management Software
Industrial
As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.
Top Skills:
Crm PlatformsSalesforce
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills:
Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.
Top Skills:
GongLms IntegrationsSalesforce
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