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Top Customer Success Jobs in Omaha, NE
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Customer Care Advocates handle inbound inquiries and resolve customer issues, ensuring exceptional service experience. Responsibilities include responding to calls/emails, researching policy aspects, and maintaining relationships with customers through effective communication.
Top Skills:
Analytical SkillsCall CenterCommunication SkillsCustomer ServiceFinancial ServicesInsuranceProblem Solving
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Engineering Manager for Customer Success at Toast, you'll oversee the delivery of technical solutions, manage a team of engineers, engage with stakeholders, and maintain the technical roadmap. You'll ensure robust testing and handle production issues, driving high-impact initiatives while fostering team growth.
Top Skills:
ETLFive9GitIntercomMedalliaNice WfmRestSalesforceSoap
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Linux Vulnerability Specialist will manage and assess vulnerabilities in Linux systems for the Nuclear Command, Control, and Communications System. Responsibilities include performing vulnerability assessments, automating tasks, applying security patches, and collaborating within a team while demonstrating leadership and maintaining customer relationships.
Top Skills:
BashC#DockerJavaKubernetesLinuxLynisMicrosoft ProgramsNessusOpenvas
Featured Jobs
Edtech • Kids + Family • Mobile • Social Impact • Transportation
The Trust & Safety Case Manager ensures platform safety by coaching users on policies, handling support tickets, providing feedback on ride incidents, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills:
ExcelGoogle DocsKustomerWord
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Live Scan Review Specialist at Dandy, you will provide expert feedback on digital impressions to dental practice clients, leveraging your CAD/CAM experience and knowledge of dental anatomy to enhance customer experience and product development.
Top Skills:
3ShapeCad/CamIntra-Oral Scanner Software
Insurance • Legal Tech • Social Impact
As a Client Experience Specialist, you'll assist clients seeking disability benefits or insurance compensation through active phone communication. Your role focuses on understanding their situations, advising on the process, and guiding them with empathy. The position requires navigating complex topics and metrics-driven evaluation, impacting many people positively.
Top Skills:
FrontSalesforce
Insurance • Legal Tech • Social Impact
As a Client Experience Associate, you'll engage with clients via phone to assess their situations regarding disability benefits and insurance compensation. Your role involves guiding them through the process, utilizing internal tech platforms, and fostering supportive conversations. You'll be a critical resource for individuals in crisis, helping them navigate the complexities of their needs without requiring prior legal knowledge.
Top Skills:
Customer ServiceFrontSalesforce
Insurance • Legal Tech • Social Impact
The Paralegal/Client Manager at Atticus will drive client relationships, collaborate with attorneys on case strategies, and shape evidence to win client cases. They will work with other teams to enhance service delivery and redefine quality representation in disability proceedings, serving individuals seeking government benefits and legal compensation.
Top Skills:
Client ManagementGovernment Benefits ApplicationLegal Procedures
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build consultative relationships with clients, driving adoption and satisfaction while identifying growth opportunities. This role involves managing customer accounts, facilitating reviews, and advocating for customer needs within the company to optimize service delivery.
Top Skills:
SaaS
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will enhance customer experience through consultative relationships, driving customer retention and satisfaction. Responsibilities include managing customer relationships, setting goals, facilitating Executive Business Reviews, and identifying upsell opportunities within the FourKites platform.
Top Skills:
SaaS
Computer Vision • Digital Media • Mobile • Productivity • Social Media • Software
As a Customer Success Manager, you will lead support efforts for VSCO's community, managing a team of support agents, ensuring quality communication, and optimizing customer experience tools. You'll gather insights, recommend solutions, and drive retention by addressing customer needs and leveraging product feedback.
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Product Support Representative will provide exceptional technical support for the Reclaim platform, using tools such as Intercom and Zoom. Responsibilities include troubleshooting issues, communicating with customers, documenting feedback, and driving projects to enhance customer experience while aiming for high satisfaction scores.
Top Skills:
IntercomLinearSlackZoom
Fintech • Financial Services
The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.
Top Skills:
Crm SystemsGong EngageHubspotOutreachSales Enablement ToolsSalesloft
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